Skip navigation

Chat with AutoPilot

Introducing AutoPilot, our chatbot assistant

You need answers to your travel questions quickly, so we’ve developed a new way to chat with us through our chatbot, AutoPilot. Just direct message @united on Twitter to chat with AutoPilot.

What can AutoPilot do?

Find deals from your city – Share your location and we’ll show you some flight options, including prices and dates, for flights departing from your city.

Check flight status – Look up the departure gate, departure times, arrival gate and arrival times for your flight.

Get baggage claim information – For our hub airports, we’re able to give you baggage carousel information so you know where to claim your checked bags.

Answer questions about travel – We’ve rounded up frequently asked questions that we’re asked often through social media. Try it out today.