How to change or cancel your flight
Now that there are no change fees for most Economy and premium cabin tickets for flights within the U.S.; between the U.S. and Mexico or the Caribbean; or for international travel originating in the U.S., you have even more flexibility to adjust your plans. Read on for step-by-step instructions.
To learn more about the types of credit that may be available when you change or cancel your flight, visit our Travel Credits page.
Please note that certain tickets cannot be changed on united.com or the United mobile app, including tickets booked through another airline (if the ticket receipt does not begin with 016). Please contact the original ticketing airline to make changes.
How to change your flight
1 Go to "My trips"
On the united.com home page, select the “My trips” tab and enter the trip confirmation number and the traveler’s last name to retrieve your flight.
2 Select the flight you want to change
Below the flight you wish to change, select “Change flight”, then “Edit” to make the following changes:
- Date of travel or destination
- Add a flight
- Remove a flight
3 Choose your new flight
Select "Continue" and choose a new flight option.
4 Purchase your new trip
Continue through booking to confirm your new flight. Even if the change fee is waived, a difference in fare may apply.
How to cancel your flight and rebook later
1 Go to " My trips"
Enter your trip’s confirmation number and the traveler’s last name to retrieve your flight.
2 Select "Cancel flight"
This option is at the top of the screen.
3 Confirm your cancellation
Select “Confirm cancellation.”
Once you confirm your cancellation, you’ll be given options for travel credit or, if applicable, a refund. If you receive travel credit, visit our travel credit page for instructions on how to use it when you’re ready.
