High-value, fragile and perishable items
United recommends that you do not pack high-value, fragile or perishable items in your checked baggage. United will accept such items as carry-on baggage (subject to carry-on baggage allowances) or as checked baggage (subject to checked baggage allowances). If you choose to pack high-value, fragile or perishable items in or as checked baggage in connection with travel within the United States, United is not liable for the loss of, damage to or delay in delivery of such items. For most international travel, United's liability for destruction, loss, delay or damage to checked and unchecked baggage is limited.
Examples of high-value, fragile or perishable items for which United is not liable (in the case of travel within the United States) or for which United's liability may be limited (in the case of most international travel) include, but are not limited to:
- Antiques, artifacts, heirlooms, collectibles, religious items and artifacts.
- Backpacks not designed for travel, sleeping bags and knapsacks made of plastic, vinyl or other easily torn material with aluminum frames, outside pockets or with protruding straps and buckles
- Business equipment and business samples
- CDs, DVDs and MP3s
- Chinaware, glass, ceramics and pottery
- Computer hardware/software and electronic components/equipment
- Items checked in sacks or paper/plastic bags that do not have sufficient durability, do not have secure closures or do not provide sufficient protection to the contents
- Items checked in corrugated/cardboard boxes, including cardboard boxes provided by United, except for items that otherwise would be suitable for transportation without the cardboard box (e.g., bicycle, garment bag)
- Electronic and mechanical items, including cell phones, electronic games; and other related items
- Eyeglasses, binoculars, prescription sunglasses and non-prescription sunglasses and all other eyewear and eye/vision devices
- Flowers and plants
- Garment bags not designed for travel
- Irreplaceable items
- Items made of paper (e.g., advertising displays, blueprints, maps, manuscripts, business/personal documents, historical documents, photos, books, negotiable papers, securities, etc.)
- Liquids, perfumes, alcohol/liquor and Zamzam water
- Medicines and medical equipment (when not used as assistive devices pursuant to 14 CFR 382.3)
- Money, gift cards and gift certificates
- Musical instruments
- Natural fur products
- Perishable items such as food (e.g., fruits and vegetables, cheese, fresh or frozen meat or poultry, seafood, baked goods, dry ice, tobacco)
- Photographic/cinematographic/audio/video equipment, cameras and related items
- Precious metals/stone
- Tools, battery powered hand tools, tool boxes/containers, automotive towbars
- Totally unprotected items such as tennis racquets and umbrellas, either individually checked or tied/strapped to the outside of luggage
- Silverware, knives and swords
- Watches (timepieces)
- Works of art such as paintings or sculptures
- Any other similar valuable property or irreplaceable property included in the passenger's checked or carry-on baggage with or without the knowledge of United
Perishable items must not violate agricultural rules for the destination country. Perishable items may be packed in hard-sided ventilated containers with a maximum of 5.5 pounds (2.5 kg) of dry ice. United will not accept perishable items packed in Styrofoam coolers or in containers that include wet ice.
United will accept one set of antlers or animal horns per ticketed customer. Antlers are subject to a $150 service charge (each way) per item for travel between the U.S., Canada, Puerto Rico and the U.S. Virgin Islands and a $200 service charge for all other travel. This charge is in addition to any excess baggage charges that may apply.
- Aircraft size and load conditions permit
- Antlers must be as free of residue as possible
- Skull must be wrapped and antler tips must be properly protected
- Antler linear dimensions (L+W+H) must not exceed 120 inches, however on United Express® flights, the linear dimensions cannot exceed 33 inches x 43 inches (83 cm x 109 cm) and overall linear dimensions must not exceed 98 inches (248 cm)
United Airlines accepts automotive towbars inside checked baggage.
The towbar must be packaged to prevent damage to it and other bags.
Baggage containing towbars in excess of 70 pounds (32 kilograms) or 115 linear inches (292 cm)(total length + width + height) will not be accepted as checked baggage.
Baggage containing towbars are subject to overweight and oversize charges.
Cremated human remains
If you have recently lost a loved one, we're sorry for your loss and want to make your travel as easy as possible.
If you're traveling with cremated human remains, they need to be transported as carry-on baggage. For travel within the U.S., it's highly recommended that you travel with appropriate documentation (such as a document from the funeral home or a death certificate) to present during TSA screening. Please visit the TSA website for details on acceptable containers. For travel outside of the U.S., you should check with a local consulate or burial advisor beforehand.
If you prefer to have the remains shipped, we offer TrustUA, a specialized service designed to assist in the transportation of human remains.
Cremated pet remains
Our goal is to assist those who have experienced the loss of a loved one with their travel needs and create a caring and stress-free experience. This extends to those who have lost a pet.
If you’re traveling with cremated pet remains, they need to be transported as carry-on baggage. TSA recommends that you purchase a crematory container made of light-weight material, such as wood or plastic. If TSA is unable to clearly determine what is inside the container it will not be allowed. Out of respect for the deceased animal, officers will not open a container, even if you request it.
Please visit the TSA website for more details on acceptable containers.
United Airlines will accept packages containing blue ice per our general baggage guidelines.
United Airlines will accept packages containing 5.5 pounds (2.5 kg) or less of dry ice as carry-on baggage or checked baggage. The container or package must be ventilated to permit the release of carbon dioxide gas. The container or package must be marked as containing dry ice and must show the net weight and the identity of the perishable item. Styrofoam coolers containing dry ice will not be accepted.
There is a $150 USD service charge (each way) per checked bag for travel within the U.S. and between the U.S., Canada, Puerto Rico and the U.S. Virgin Islands, and a $200 USD service charge per checked bag for all other travel.
Dry ice in quantities greater than 5.5 pounds (2.5 kg) will not be accepted.
Dry ice packaging used must allow the release of carbon dioxide gas, must be clearly marked as containing dry ice, and must show the net weight and identify the perishable item being preserved by the dry ice. Each container cannot have more than the maximum allotment per customer. Multiple customers cannot pool their portions together, even within the same traveling party.
United Airlines will not accept wet ice in checked or carry-on baggage.
Alcoholic beverages in retail packaging may be carried as checked baggage.
For alcoholic beverages less than 24 percent alcohol by volume (including most wines and beers) there are no restrictions on the amount that may be accepted in checked baggage or purchased after completing security screening at the checkpoint (duty free). If traveling internationally, alcoholic beverages may be subject to customs limitations in the arrival country and transporting alcoholic beverages may be subject to country regulations.
For alcoholic beverages between 24 and 70 percent alcohol by volume there is a limit of five liters (1.3 gallons) per customer that may be accepted in checked baggage, or that may be purchased after completing security screening at the checkpoint (duty free). Packaging must be in receptacles smaller than 5 liters. Alcoholic beverages consisting of more than 70 percent alcohol by volume will not be accepted.
All alcoholic beverages must be packed to prevent breakage. United shall not be liable for breakage or spillage of alcoholic beverages. Normal checked baggage allowance limits, excess fees and carry-on limits apply.
Up to 3.4 oz. (100 ml) of an alcoholic beverage may be taken through the security checkpoint, provided it is less than 70 percent alcohol by volume, in a container that is 3.4 oz. or smaller, and is carried in a plastic zip-top bag.
If you are flying to the U.S. and have a connecting flight, even duty free liquids that meet U.S. requirements will not be permitted through U.S. security checkpoints. If you have a connecting flight, liquid duty free purchases must be placed in your checked baggage. Since you will be required to reclaim your checked bags prior to passing through customs inspection, you can place duty free liquids into your bags and recheck it for your connection.
Note: Alcohol transported on an airplane cannot be consumed on board.
Depending on their size, musical instruments can be carried on board, handled as checked baggage, or carried as cabin-seat baggage.
In the case of customers who purchased a Basic Economy ticket, a small musical instrument may be carried on, subject to the same conditions below. A larger musical instrument that does not fit in the overhead bin due to its size and is brought to the gate will be checked to your final destination and subject to the applicable checked baggage fees plus a $25 gate handling charge.
MileagePlus Premier® members, primary cardmembers of a qualifying MileagePlus credit card or Star AllianceTM Gold members who purchased a Basic Economy ticket, are subject to the existing musical instrument policy that allows one small musical instrument as part of their carry-on baggage allowance.
As part of the allowance of one carry-on bag plus one personal item, a passenger may carry a violin, guitar or other small musical instrument on board the aircraft if:
- The instrument can be stowed in the overhead bin or under the seat in front of the passenger; and
- There is space for stowage at the time when the passenger boards the aircraft
Musical instruments transported on board United and United Express aircraft must be in hard-shell cases.
As checked baggage
An instrument should be packed in a hard-shell case to keep it protected during normal handling. Excess checked baggage service charges may apply if the customer is checking more than two items. Oversize charges apply to musical instruments that measure 63 - 115 linear inches. Overweight charges apply to musical instruments that are over 50 pounds, but musical instruments weighing up to 165 pounds will be accepted. If the instrument is over 115 linear inches, please contact the United Customer Contact Center.
Additionally, customers should loosen the strings on stringed instruments to protect the neck against damage caused by expansion and contraction, which can result from temperature variations during flight.
See our Checked Baggage page for additional information about checking items.
As cabin-seat baggage
United will allow a customer to purchase a seat for a musical instrument that is too fragile or bulky to be handled as checked baggage.
See our Cabin-seat Baggage page for more information on purchasing a seat for a fragile or bulky item.
United Airlines will accept seafood as checked baggage if the following condition is met:
- Seafood will be accepted only if it is wrapped in a sealed protective material and packed in a leak-proof container.
Seafood will not be accepted if packed in wet ice or if packed in a Styrofoam container.
Seafood carried in addition to baggage allowance will be assessed at the current excess baggage charge. In addition, seafood is subject to overweight and oversize charges.
United Airlines will accept one jerry can containing up to 10 liters (2.64 gallons) of Zamzam water as checked baggage at no extra charge.
The jerry can must be properly packed in a plastic covering to avoid leakage and damage to other bags.
Jerry cans containing Zamzam water are not permitted as carry-on or in cabin baggage.
If more than one jerry can is checked, the extra jerry cans will be subject to excess baggage charges.