Fragile and valuable items

If you’re traveling with expensive items, items that can break, or food that can go bad, we recommend you bring them in your carry-on bag or as your personal item whenever possible. These items do count toward your carry-on or checked bag allowance and may be subject to fees. Use the tool below to learn more about specific fragile items, or read about our fragile items policy. Read more about our fragile items policy.


If you have purchased a ticket from us in the last 24 hours, go to My Trips to cancel your reservation.


Surcharges, including international and insurance surcharges filed as YQ or YR, will follow the refund rule of the fare. If the fare is nonrefundable, the surcharges are also nonrefundable.