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Mobile bag tracking

What is mobile bag tracking?
Mobile bag tracking allows you to easily see the status of your checked bags within the United app.

What do I need in order to use mobile bag tracking?
You need to have a current flight reservation with checked bags, as well as the United app on Android (version 4.3 or higher) or iOS (version 8 or higher).

Where do I find bag tracking in the app?
Select "Track my bags" from the menu in the top left corner or go to "View reservations."

What if I've checked bags but don't see my baggage information?
If you've entered your reservation information and still don't see your bags, you can enter your bag tag number or scan the barcode on your baggage receipt using your device's camera.

If I use mobile bag tracking, what information will I see about my bags?
You will know when the bag has been loaded onto a flight and when it has been unloaded, as well as when it is at baggage claim.

Will bag updates be instantaneous?
In most cases, yes. However, there are some times when detailed information will not be available quite yet.

Does United scan bags at all airports?
While we scan bags at most airports and points in the journey, your bag may not be scanned absolutely everywhere.

Is bag tracking available on united.com?
No, bag tracking is currently only available on the United app.

What if there is an issue with my bag?
In the unlikely event that your baggage is misplaced, we will make every effort to quickly reroute your bag to you. In some instances, your baggage may actually arrive at your destination before you — this will be indicated in the app. Please see a United representative at a baggage service office located near the claim area to claim your bag or get more information.

What if part of my itinerary includes another airline?
The baggage tracking application will recognize if your itinerary contains travel on another airline, but we are currently not able to obtain bag data for any other airlines. The bag status will show as "Bag data not available."