COVID-19 testing for United travelers

As people around the world resume traveling, some destinations we serve are now requiring pre-travel COVID-19 testing or allowing travelers to bypass quarantine requirements if they present a negative test result. To make these tests more accessible for travelers, United has teamed up with Dignity Health-GoHealth Urgent Care and Color on two testing options, now available to travelers from San Francisco to Hawaii. These tests are pre-approved by the state of Hawaii and available to those over five years old.

Types of COVID-19 tests

You can choose between two testing options and must present a negative test result in order to bypass Hawaii’s quarantine requirement. You can also arrange a COVID-19 test independently, as long as it’s approved by the state of Hawaii.

Day-of-travel rapid testing

  • Administered by Dignity Health-GoHealth Urgent Care at a testing facility located at the international terminal, Courtyard A
  • Eligible customers will receive detailed information about the test and how to sign up via email one week prior to their trip. Be sure that you have updated contact info on file with United.
  • Customers must pre-register to reserve their testing timeslot and obtain a test. No walk-in appointments will be available.
  • Results are provided in approximately 15 minutes
  • $250 per test

Drive-through testing 48-72 hours before travel

  • Administered by Color at a testing facility located at the United technical operations facility parking lot
  • Eligible customers will receive detailed information about the test and how to sign up via email one week prior to their trip. Be sure that you have updated contact info on file with United.
  • Customers must pre-register to reserve their testing timeslot and obtain a test. No walk-in appointments will be available.
  • Most results are provided within 48 hours
  • $105 per test

Frequently asked questions

  • Hawaii requires all customers entering the state to upload their testing results into the Safe Traveler website for validation. Once you have scheduled and completed your approved test, you will need to create an account and upload your results prior to your trip. To get started, visit https://travel.hawaii.gov/#/

  • We recommend making your appointment shortly after you receive your information via email as spots do fill quickly, especially for the day-of-travel test. Hawaii also accepts test results from certain other providers.

  • These testing options are currently only available at San Francisco (SFO). However, we’re hoping to expand this program to other airports soon. Stay tuned!

  • Check Hawaii’s official FAQs as well as our Important Notices page to learn more about what you need for your trip to Hawaii.