Expedited airport processing programs
United customers may take advantage of several U.S. government programs that could help them to move through the airport more quickly.
U.S. Customs and Border Protection (CBP) offers the Global Entry® program in order to expedite the processing of pre-approved, low-risk international travelers entering the United States. Learn more
Automated Passport Control (APC)
APC is a CBP program that expedites the entry process for U.S. and Canadian passport holders, U.S. residents, eligible Visa Waiver Program nationals, and certain U.S. visa holders by allowing travelers to scan their passports, submit their Customs Declaration and verify their identities at a self-service kiosk. APC is a free service and does not require pre-registration or membership. Additional information about the program and locations can be found at the CBP website.
Mobile Passport Control (MPC)
Both U.S. and Canadian nationals entering the U.S. can use the MPC app to submit their passport information and U.S. Customs Declarations via a smartphone or tablet prior to U.S. Customs and Border Protection inspection. The app is available for free on the Apple App Store and Google Play. Visit the Mobile Passport website for more information.
MPC continues to expand to airports across the United States, and is available at the following international arrival gateways served by United:
- Chicago O’Hare (ORD)
- Denver (DEN)
- Houston/George Bush Intercontinental (IAH)
- Los Angeles (LAX)
- New York/Newark (EWR)
- San Francisco (SFO)
OneStop lanes in Chicago and Houston
The CBP OneStop program allows arriving international travelers who only have carry-on baggage to be processed through separate CBP lanes in passport control, regardless of nationality or final destination.
OneStop is currently available at Chicago O'Hare and Houston Intercontinental. In Houston, customers may also use the OneStop lanes if they have checked a bag and are immediately connecting to another United-operated international flight.
There is no membership or registration required to participate in OneStop. Eligible travelers should follow signage to the designated lanes.
One Stop Security (OSS) in Tokyo
One Stop Security (OSS) is available at Tokyo Narita for customers traveling on select flights from the United States and connecting on other international flights. OSS will allow customers to be exempt from additional security screening upon arrival at Narita Airport and go directly to their connecting gate. At this time, customers on United flights from Chicago O’Hare, Denver and Washington Dulles will be eligible to use this expedite lane.
TSA Precheck program
TSA Pre✓® is an expedited security screening program managed and operated by the Transportation Security Administration (TSA), a part of the U.S. Department of Homeland Security (DHS), that allows certain travelers to move through security more quickly and easily when departing from participating airports in the U.S.
As of February 2017, TSA will significantly reduce access to TSA Pre✓ expedited screening lanes for non-enrolled travelers. TSA strongly recommends that travelers who make at least three round trips per year enroll in a Department of Homeland Security (DHS) Trusted Traveler program, such as TSA Pre✓ Application Program, Global Entry, NEXUS or SENTRI, to obtain access to expedited screening when going through airport security.