For your privacy, we only display a portion of your name on the list. Specifically, the first three letters of your last name and your first initial will be displayed. For example, if your name is Mary Sample, your name will be shown as "SAM, M." on the list.
Customers standing by are prioritized by the Premier® status of the traveler. Specifically, the published Premier status that has the highest priority is Premier 1K®, followed by Premier Platinum, Premier Gold, Premier Silver members, other MileagePlus program members, and then all remaining customers.*
If there are multiple members with the same Premier status, the fare class originally purchased is used to determine priority. In the event there are multiple members with the same Premier status and fare class, the time that the member was added to the standby list is the determining factor.
The standby list will continually be updated and prioritized as customers check in and request to be added to the list.
Some of the most common types of standby customers are:
Eligible customers can add themselves to the standby list at an airport kiosk by selecting "View Flight Options" when reviewing their itinerary or by contacting a United airport representative.
If you've requested to be added to the standby list, but do not see your name on the list, please check with a United airport representative. This issue can only be resolved at the airport.
If you're eligible for a premium cabin upgrade, you may initially be assigned a seat in United Economy®. In this instance, you will automatically be added to the upgrade standby list at a relative priority to other customers standing by for an upgrade.
* Some standby customers with an unpublished Premier level may receive higher prioritization.