Types of animals
We only allow service dogs flying with their owners, or service dogs in training who are flying with their trainers, on our flights for free. All other cats and dogs fly as pets. Any other type of animal needs to stay at home.
Learn more about the differences between service animals, therapy animals, and emotional support animals:
What you need to fly
If you’re traveling with a service animal, we require you complete a couple of Department of Transportation (DOT) forms. These forms will ask for your service animal’s weight, breed, vaccination information and vet information.
How to fly
There are two parts to flying with a service animal: booking your trip and choosing the right seat on the plane.
Book your trip
The first thing you’ll need to do is let us know you’re bringing a service dog. How you do this depends on where you’re going.
For domestic flights
You have two options:
1. When booking your ticket check the service animal option when entering your traveler information.
2. When viewing your trip after booking your ticket, select the option to add a service animal.
For international flights
This includes flights to Hawaii and Guam.
Because there might be destination-specific rules for traveling with a service dog, you’ll need to call our accessibility desk at 1-800-228-2744 to add one to your trip.
Choose your seat
The U.S. government has stopped allowing dogs, including service dogs, into the U.S. from countries at high-risk for rabies. This includes the following places:
- Dominican Republic
- El Salvador
- South Africa
If your service dog was vaccinated for rabies in the United States by a licensed vet, you may re-enter the U.S. from these countries if your service dog meets the following requirements:
- Has a rabies vaccination certificate issued from the U.S.
- Has proof of a microchip
- Is at least 6 months old
- Is healthy upon arrival
- Arrives at an approved port of entry
If your service dog doesn’t meet these requirements, you can apply for a CDC Dog Import Permit at least 6 weeks before your trip. Otherwise, your service dog will be denied entry into the country.