Diversity, Equity, and Inclusion

Diversity, Equity, and Inclusion

Our mission is to create a more diverse, equitable and inclusive workplace and world.

Environment

We are leading the way in reimagining the future of aviation with environmental responsibility and sustainability at the forefront.

Sustainability

Sustainability

We’re committed to making air travel more sustainable.

Our focus areas include

Reducing our environmental footprint

Innovating in carbon reduction technology

Removing carbon

Collaborating with stakeholders

Our focus areas include

Reducing our environmental footprint

Innovating in carbon reduction technology

Removing carbon

Collaborating with stakeholders

Community

We’re working to strengthen our relationship with the global communities we connect, respond to crises and support causes that align with our purpose and values.

Global Community Engagement

We’re connecting people and serving our global community.

Diversity, Equity, and Inclusion in action

Learn more about our purpose driven teams committed to social responsibility.

LGBTQ+

At United we foster an inclusive work environment and actively champion the LGBTQ+ community through policies, partnerships, and events.

Communities

From leading employee volunteer events to helping with disaster relief around the world, we’re there for the communities where we live, work and fly.

Business

We’re commitment to retaining and advancing our diverse workforce.

Corporate Responsibility

As part of our long-term focus, our aim is to provide our customers, employees, investors, and all of our stakeholders with more transparency about our impact.

Employees

We’re committed to supporting our world-class team so they can deliver for our customers and each other. We strive to break down barriers to create an inclusive, safe, caring, dependable and efficient environment for diverse talent to thrive and create value.

Suppliers

United is committed to creating a workplace that is inclusive. Register to join our diverse network of businesses we partner with.

Customers

As the airline that flies to more destinations in the world than any other, we know how to provide the best service to a global customer base. We are making customer travel experiences even more welcoming by improving accessibility and cultural sensitivity.

Corporate Responsibility

As part of our long-term focus, our aim is to provide our customers, employees, investors, and all of our stakeholders with more transparency about our impact.

Employees

We’re committed to supporting our world-class team so they can deliver for our customers and each other. We strive to break down barriers to create an inclusive, safe, caring, dependable and efficient environment for diverse talent to thrive and create value.

Suppliers

United is committed to creating a workplace that is inclusive. Register to join our diverse network of businesses we partner with.

Customers

As the airline that flies to more destinations in the world than any other, we know how to provide the best service to a global customer base. We are making customer travel experiences even more welcoming by improving accessibility and cultural sensitivity.

Business Resource Groups (BRGs)

Our employee-run Business Resource Groups provide inclusive workplace support, challenge inequities and provide learning opportunities.

The impact of BRGs:

Bridge's consulting and testing support from its membership group makes inflight entertainment accessible to those with visual impairments.
EQUAL's leadership made us the first airline with nonbinary gender booking options, a Stonewall inductee, and a same-sex partner benefits advocate.
Gen Trend shapes our remote work policy based on employee input.
uIMPACT improved our parental leave policy to better support working parents.
UNITE diverse membership influenced key DEI strategies, inspired We Stand United, fostered community relationships, and guides career development.
United4Veterans helped us remove a uniform requirement in pre-boarding announcements for military service members.
BEACON continues to lead community service initiatives and working to amplify Black voices.
Kinnect works to shape the business and culture of United to be more family-friendly in our approach to caring for our families in all aspects of life, including travel.
Bridge's consulting and testing support from its membership group makes inflight entertainment accessible to those with visual impairments.
EQUAL's leadership made us the first airline with nonbinary gender booking options, a Stonewall inductee, and a same-sex partner benefits advocate.
Gen Trend shapes our remote work policy based on employee input.
uIMPACT improved our parental leave policy to better support working parents.
UNITE diverse membership influenced key DEI strategies, inspired We Stand United, fostered community relationships, and guides career development.
United4Veterans helped us remove a uniform requirement in pre-boarding announcements for military service members.
BEACON continues to lead community service initiatives and working to amplify Black voices.
Kinnect works to shape the business and culture of United to be more family-friendly in our approach to caring for our families in all aspects of life, including travel.

Purpose

At United, we encourage our employees at every level to take impactful steps in shaping an inclusive workplace.

“Our purpose-driven commitment to DEI is the right thing to do—and it’s an essential driver of our growth and sustainable financial success.”

Jessica Muench, Chief Diversity, Equity & Inclusion Officer

“Our purpose-driven commitment to DEI is the right thing to do—and it’s an essential driver of our growth and sustainable financial success.”

Jessica Muench

Chief Diversity, Equity & Inclusion Officer

“To ensure United is as diverse as the communities we connect and the customers we serve, we’re taking a collaborative approach. We’re working together to make United the best airline for everyone.”

Scott Kirby, Chief Executive Officer

“To ensure United is as diverse as the communities we connect and the customers we serve, we’re taking a collaborative approach. We’re working together to make United the best airline for everyone.”

Scott Kirby

Chief Executive Officer

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Special Olympics

United is a proud global partner of Special Olympics, committed to expanding opportunities for Special Olympic Service Ambassadors employed at our airports to help champion a more inclusive world.

Juneteenth

In honor of Juneteenth, BEACON, United's Black Business Resource Group, partnered with OBAP - Organization of Black Aerospace Professionals on a day designed to empower the next generation of aviators.

Earth Day

Did you know sustainable aviation fuel (SAF) could be made from things like trash? And no one loves trash more than our Chief Trash Officer, Oscar the Grouch... except maybe us!

You can contact United's DEI team by email.