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PetSafe® is our specially designed program for transporting animals that are not eligible to travel in the aircraft cabin.

Small pet next to person booking United PetSafe travel on laptop   United Cargo terminal

PetSafe offers airport-to-airport delivery for animals and features a 24-hour live animal desk, the ability to track pets from origin to destination and more. United will continue to allow in-cabin travel for small pets, subject to restrictions and eligibility requirements. Please read the information in the "Before you book" section before you request a PetSafe booking.

Before you book

Kennel requirements

Help your pet travel safely and comfortably by using a kennel that meets United's requirements.

Pet restrictions

View limitations on international travel and certain animal breeds.


Check the current rates for shipping your pet with PetSafe.


Before you go

PetSafe shipping instructions

Follow these guidelines to prepare animals for shipping.

PetSafe drop-off and pickup locations (PDF)

Find the right location for dropping off or picking up your pet.

Military and State Department pet exceptions

Select military and government personnel and their dependents may transport a pet dog or cat as checked baggage when they are traveling on official orders.
Book travel with PetSafe
Request a booking by submitting our form or contacting your local pet shipper.

Book Now

Frequently asked questions

Read the answers to common questions regarding our PetSafe program.

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Contact PetSafe

Contact PetSafe if you are unable to find the answers to your questions on the website.

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