contact-directory

For ticketing, reservations or ticket changes, contact us using the information below. We suggest visiting the Flight Search and Manage Reservations sections before contacting us, as you may be able to book or change your reservation on united.com.

Customer support

Save yourself a call by viewing commonly asked questions

United offers an automated IVR (Interactive Voice Recognition) phone system, giving you a choice between speech recognition and touch-tone options. To navigate the menu by touch-tone, please see the list of options and corresponding touch-tone commands below:
1-800-864-83311-800-864-8331
Option
Command
Book a flight
Press 2
Service charge information
If you book your flight on united.com, you won’t have to pay a ticketing service charge. If you book with a United representative by phone or in person in the 50 United States and Canada, service charges are $25 by phone, $30 at a City Ticket Office and $50 at the airport. Ticketing charges may vary outside of the U.S. and Canada and based on United MileagePlus® Premier® status level.
1-800-864-83311-800-864-8331
Option
Command
Existing reservation
Press 3
Flight status
1-800-824-62001-800-824-6200
1-800-335-22471-800-335-2247
(Toll-free if you are calling from the U.S. and Canada; Service is available in English and Spanish only)
001-866-563-3244
Country access code + 800-33-55-2247
(Toll-free if you are calling from Asia Pacific and Europe)
1-800-421-46551-800-421-4655

7:00 a.m. – 12:00 a.m. daily, Central time
1-800-490-20211-800-490-2021
If you have a disability, you can call United's 24-hour Accessibility Desk within the U.S. or Canada.
Please note: While touch-tone menus are not available on all United calls, we will always allow the touch-tone option for entering your personal information, including account or credit card numbers. For example, if you are being asked for MileagePlus account number ABC12345, you can use your telephone keypad to enter the corresponding numerical digits: 22212345.
TELECOMMUNICATION DEVICE FOR THE DEAF OR TELETYPEWRITER
TDD/TTY: 1-800-323-0170

Services provided by United ticket offices include:
Flight reservations
Ticket changes
Flight check-in, starting 24 hours prior to departure
Group ticketing
Seat assignments
Economy Plus® seating
Special meal requests
Special travel requests including dietary meals, accessibility and unaccompanied minors
MileagePlus award travel
MileagePlus ticketing
Alliance Partner ticketing
Promotional offers may be available
Flight reservations
Ticket changes
Flight check-in, starting 24 hours prior to departure
Group ticketing
Seat assignments
Economy Plus® seating
Special meal requests
Special travel requests including dietary meals, accessibility and unaccompanied minors
MileagePlus award travel
MileagePlus ticketing
Alliance Partner ticketing
Promotional offers may be available

Language	Phone number	Hours available
Cantonese	1-800-551-0943	8:00 a.m. – 6:00 p.m. daily, Central time
Dutch	1-800-225-8612	Monday – Friday, 2:00 a.m. – 10:30 a.m. Central time
French	1-800-537-3444	1:00 a.m. – 1:00 p.m. daily, Central time
German	1-800-537-2999	1:00 a.m. - 5:00 p.m. daily, Central time
Hebrew	1-800-225-8610	Monday – Friday, 11:00 a.m. – 9:00 p.m. Central time
Italian	1-800-537-8885	1:00 a.m. – 1:00 p.m. daily, Central time
Japanese	1-800-537-3366	8:00 a.m. – 9:00 p.m. daily, Central time
Korean	1-800-825-2136	Monday – Friday, 9:00 a.m. – 9:00 p.m., Central time
Mandarin	1-800-551-3062	8:00 a.m. – 9:00 p.m. daily, Central time
Portuguese	1-800-323-5359	2:00 a.m. – 6:00 p.m. daily, Central time
Spanish	1-800-426-5561	24 hours a day, seven days a week

Contact directory for U.S. and Canada

Customer support

Service charge information

Flight status

Select a region

About United

Products and services

Popular destinations

Corporate information

Media and partners

Business services

Welcome to CoBrowse united.com!

Contact directory for U.S. and Canada

Customer support

Booking a new reservation

Service charge information

Help with a current or upcoming reservation

Flight status

Baggage

MileagePlus

Receipts and other services

24-hour Accessibility Desk

Help with reservations in other languages

United ticket offices

Select a region

Welcome to CoBrowse united.com!