PlusPoints

如果您是前程万里 (MileagePlus) 会员，则您每次乘坐飞机、入住酒店、租车等都能赚取里程。这些里程可用于购买飞机票、机上购买和升舱（等等）。而如果您达到了贵宾 (Premier) 白金卡和 Premier 1K 会员身份，即可赚取 PlusPoints，PlusPoints 只能用于升舱为高级舱位。

一旦确认其中一个升舱，我们将按照您申请的最高价格的升舱向您收费。这是为了确保在可以升舱时，您能够获得最高价格的升舱。如果您最终没有获得最高价格的升舱，在抵达目的地时，差额将退还至您的账户。

例如，您从芝加哥飞往纽约再到伦敦进行家庭旅行。您已申请将芝加哥飞往纽约的美联航经济舱升为美联航头等舱，价格为 20 点数，并将纽约到伦敦的美联航经济舱升为 United Polaris 舱位，价格为 40 点数。

一旦确认了您飞往纽约的航班升舱，我们将向您收取 40 点数，因为这是您此次旅行所申请的最高价格的升舱。如果您最终没有获得飞往伦敦的航班升舱，则在您着陆后，20 PlusPoints 将加回您的账户。

如果您在计划航班结束后 7 天内未收到退款，您可以联系前程万里 (MileagePlus) 服务中心寻求帮助。

请注意，“跳过候补名单”升舱不可退款或退还部分积分至您的账户，因为此类升舱一经申请便立即得到确认。

如果您最终没有获得最高价格的升舱，在抵达目的地时，差额将退还至您的账户。

如果您在计划航班结束后 7 天内未收到退款，您可以联系前程万里 (MileagePlus) 服务中心寻求帮助。

如果您没有足够的 PlusPoints 支付您的所有升舱申请，则您会收到一封电子邮件。如果在确认您的升舱时您没有足够的 PlusPoints，则您的申请将被跳过。在您的升舱得到确认之前，您可以随时删除升舱申请。

不能，您的升舱得到确认后，将无法取消。

在您的升舱得到确认后，您可以提出新的升舱申请，但不能再添加到现有申请。

只要您的可用 PlusPoints 余额允许，您可以提出尽可能多的升舱申请。

否，您可以选择您要申请升舱的航段。

如果您的航班因行程原因取消或者变动，您可以获得 PlusPoints 全额退款。如果您的航班延误，不会影响您的 PlusPoints 升舱。

能，百万英里会员 (Million Miler) 可基于终生贵宾 (Premier) 身份级别获得 PlusPoints。PlusPoints 将于每年 1 月存入其账户。

在您的航班停止办理登机手续之前，您都可以申请升舱。可以是飞机起飞前 30 到 90 分钟内的任何时间，具体取决于航班以及您是否托运行李。

PlusPoints 将于您获得贵宾 (Premier) 白金卡会员或 Premier 1K 会员身份的计划年年底到期。

可以。会员可以赞助家人朋友升舱，无论他们是否一起旅行。但是，当为同伴赞助“跳过候补名单”升舱时，PlusPoints 账户持有人必须始终与同伴同行。

当您和您的朋友在同一个预订单上时，您可以为您和您的朋友使用跳过候补名单服务。但是，如果您未与朋友同行，您无法使用该福利来为您的朋友升舱。

“跳过候补名单”使您能够在升舱库存关闭时获得确认的高级座位。此优待专属于 1K 会员，因此，1K 会员在飞行时才能使用此优待。所有其他 PlusPoints 升舱使贵宾 (Premier) 会员可在非预订状态下为其他旅客提交升舱申请。

是否符合“跳过候补名单”资格取决于票价舱位。

您在为某一行程申请了“跳过候补名单”升舱后，升舱会立即得到确认，并且无法取消或转让至其他航班。如果您要改签航班，您将无法获得“跳过候补名单”升舱的 PlusPoints 退款。

• 例如，您为某一行程申请了“跳过候补名单”升舱，并在稍后决定要改签航班。
• 您已确认的“跳过候补名单”升舱将不会被转移至您新的航班。
• 如果您想要为您的新航班申请升舱，您将需要使用额外的 PlusPoints 提交申请，费用取决于所申请升舱的 PlusPoints 价格。

因为“跳过候补名单”使您能够在使用其他升舱选项无法确认升舱的情况下获得高级座位，因此，“跳过候补名单”升舱在您想要改签行程时无法在其他航班中重新确认，并且如果您在提交申请后决定放弃“跳过候补名单”升舱，也将不会获得 PlusPoints 退款。非自愿变更旅行计划的乘客在非常规运营、航班取消或时间变更等情况下，如果我们无法重新确认您的升舱，您将可获得 PlusPoints 全额退款。

如果您已申请了 PlusPoints 升舱，但在其处理中时希望换为使用“跳过候补名单”，您需要取消 PlusPoints 升舱申请，并提交新的“跳过候补名单”申请。

No

You can exchange PlusPoints with an expiration date on or after 1/31/27 for select perks through March 31, 2026. PlusPoints earned each year can be exchanged through March 31 of the year prior to the expiration.

You can exchange up to 600 PlusPoints of those expiring 1/31/27. The annual limit is subject to change.

Eligible PlusPoints can be exchanged for the following perks by March 31, 2026: bonus miles, Premier qualifying points (PQP), Premier qualifying flights (PQF), TravelBank cash, and gifted Premier status.

The list of available perks and how many PlusPoints are needed to exchange for them can be found here.

You can select what perk(s) you would like to receive here.

If a benefit is not available to “add to cart” it could indicate that you have reached the maximum exchange limit for that perk, that you’ve already exchanged the maximum amount of PlusPoints (600 PlusPoints), or that you do not have a sufficient balance of eligible PlusPoints for that perk.

No, PlusPoints that have been exchanged cannot be refunded. All exchanges are final.

The recipient’s Premier status is valid through the date at which the PlusPoints exchanged would have expired. For example, PlusPoints with an expiration of 1/31/27 that are exchanged for gifted Premier status would result in a gifted status that is valid until 1/31/27, regardless of when the exchange is completed.

For exchanges made before 12/31/25, you may choose for the PQP to be applied to either the 2025 or 2026 qualification year. For exchanges made between 1/1/26 – 3/31/26, PQP will be automatically applied to the 2026 qualification year.

TravelBank cash accrued from the exchange of PlusPoints will expire one year from the date of deposit.

No, bonus miles earned from the exchange of PlusPoints will not expire, in line with the existing MileagePlus program terms and conditions.

The maximum you can exchange for any given perk is listed below. Whether or not you’ve reached the limit for a specific perk, once a total of 600 PlusPoints has been exchanged, you will be unable to exchange additional PlusPoints for further perks.

Yes, PlusPoints that haven’t been exchanged can still be used to request upgrades for travel before their expiration. For example, PlusPoints with an expiration of 1/31/27 can be exchanged for benefits until 3/31/26 but can still be used for upgrade requests on travel through 1/31/27.

Yes, the balance of PlusPoints available for exchange includes any PlusPoints that are waitlisted.

Please note that if your PlusPoints balance falls below the amount required for the requested upgrade, your request will be skipped. You can remove upgrade requests at any time before your upgrade is confirmed.

No, only PlusPoints earned during the 2025 qualification year, expiring on or after 1/31/27, are eligible to be exchanged for perks.

PlusPoints earned in 2024 with an expiration of 1/31/26 are not eligible to be exchanged. Only those that expire on or after 1/31/27 will be included in the balance available for exchange.