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Customer-provided ventilators, respirators and CPAP machines

Portable electronic personal ventilators, respirators and continuous positive airway pressure (CPAP) machines may be carried and used on board United flights if it can be verified by a manufacturers’ label or otherwise that the units meet applicable FAA requirements.

A forty-eight (48) hour minimum advance notification to the United Customer Contact Center at 1-800-UNITED-1 (1-800-864-8331) is required for customers using a ventilator, respirator or CPAP machine on board. Reservations will ensure the device you are planning to use is on the list of current, approved devices and will provide guidance on the number of batteries you will need for your flight. Customers can help by providing United with information from the manufacturer about the device meeting FAA regulations. Information should be provided at the time of booking.

Some seating restrictions may be necessary to comply with certain FAA safety rules.

Please note that aircraft in-seat electrical power is available on a limited number of aircraft, and there is no guarantee that the in-seat power will be operative. Flights operated by United Express will have no in-seat power. Therefore, customers must have an ample supply of fully charged batteries plus three hours of extra battery time for the flight. In case of failure of electronic equipment or unforeseen delays, United recommends that customers travel with manually operated backup supplies.

Ventilators, respirators and CPAP machines are considered assistive devices. They must be stowed and used in the passenger cabin consistent with applicable TSA, FAA and other regulations governing carry-on luggage.

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