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What to expect on a United Polaris flight

The start of United Polaris® service

Our United Polaris first and business class service is designed to bring a new level of quality to every aspect of premium cabin travel — from lounge to landing — and provide the best sleep in the sky.

The new United Polaris seat is now on select aircraft and will be added to additional aircraft over the course of the next few years. In the meantime, you can enjoy all other aspects of the United Polaris inflight experience — from bedding and amenities to beverage and dining service — on any long-haul international flight across our global network.

In addition to the new features, United Polaris customers can enjoy Premier Access® premium travel services, free checked baggage and a variety of inflight entertainment options like United Private ScreeningSM, United Wi-FiSM and our inflight magazines.

Onboard service and amenities

Saks Fifth Avenue bedding

In a first-of-its-kind partnership, we worked with Saks Fifth Avenue to create custom, luxury bedding for our United Polaris customers. You'll have the choice of two different blankets — a quilted duvet and a lighter throw blanket — to help you find the perfect amount of warmth. If you tend to get hot while you sleep, you can also ask for a cooling gel memory foam pillow instead of, or in addition to, the Saks Fifth Avenue pillows provided at your seat. Mattress cushions are also available upon request, to bring extra comfort to your onboard bed.

Restaurant-quality dining

We're proud to offer United Polaris customers a new chef-designed, multi-course inflight dining experience. In collaboration with chefs from The Trotter Project, a nonprofit organization committed to mentoring and internship programs for youth interested in the culinary arts, United executive chefs created a menu that features fresh, seasonal ingredients and bold flavors from around the world. The dishes will rotate every three months, so you'll continue to have new dishes to experience on board.

United Polaris also features our new signature beverage service. On morning flights, choose a sweet and bubbly Mimosa, or create your own savory and spicy Tito's® Vodka Bloody Mary. On afternoon and evening flights, enjoy a hand-crafted customized wine flight. Visit the United Polaris wine selection page to learn more about what we're serving on board.

For those mid-flight cravings, we offer à la carte snacks that you can enjoy at your convenience.

Sleep-themed amenities

When curating our United Polaris amenities, we put a strong emphasis on providing comfort and creating the right environment for restful sleep. Cozy slippers are perfect for quick trips out of your seat or for just standing and stretching during a long journey. In your amenity kit, you'll find premium skincare items from Soho House's Cowshed Spa to keep you feeling relaxed and refreshed, as well as ear plugs and an ergonomic eye mask to block out any ambient distractions while you sleep. On flights longer than 12 hours, we also offer 100% cotton pajamas upon request.

To get your mind ready for sleep, you can plug in the premium noise-reducing headphones we provide, and tune to the relaxation channel in your seatback entertainment system for peaceful sounds or even guided meditations.

United Polaris lounge

On December 1, 2016, we opened our first United Polaris lounge near Gate C18 at Chicago O'Hare. United Polaris first and business class customers traveling to, from or through Chicago O'Hare on an international flight can enjoy the United Polaris lounge experience. Additional lounges will open in 2018 and beyond in Houston, Los Angeles, New York/Newark, San Francisco, Washington Dulles, Hong Kong, London Heathrow and Tokyo Narita. The brand-new United Polaris lounges are available exclusively to our international premium cabin travelers, offering a thoughtful selection of amenities — such as signature seating, a relaxation area and showers — to help you prepare for your flight.

The lounge features a pre-flight dining option, which includes an extensive offering of hot and cold selections or seated meal service. Pair your meal with your beverage of choice, with options including specially curated wines, premium spirits, craft beer selections and handcrafted cocktails.

If you'd like to freshen up, our spa-like shower facilities feature premium Cowshed products from Soho House & Co. You can also sit back and relax in a tucked-away area with daybeds, soft lighting and gentle white noise, which will put you in the perfect mood for a restful flight.

If a United Polaris lounge is not available at your departure airport, you'll have access to United ClubSM locations and other partner lounges. United Polaris first class customers are also welcome to use our United Global FirstSM lounges, where available.

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