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Basic Economy

We're introducing a new fare option, called Basic Economy, which will be available on select routes and in addition to standard United Economy® fares. Created for our customers who may be more price-sensitive, these lower-priced fares provide most of the same inflight services and amenities that are available with standard Economy — such as food and beverages, United Wi-FiSM and inflight entertainment — but with some important restrictions that you'll want to be sure to review carefully before booking:

Seat selection and upgrades are not available

When you choose a Basic Economy ticket, your seat will be automatically assigned prior to boarding, and you won't be able to change your seat once it's been assigned. You will not be eligible to purchase Economy Plus® seating or receive Economy Plus subscription benefits. MileagePlus members, including Premier® members, cannot use complimentary, earned or mileage upgrades.
 

Group and family seating is not available

Please note that customers traveling in a group, including families, will not be able to sit together.
 

Full-sized carry-on bags are not permitted

You're not allowed a full-sized carry-on bag unless you're a MileagePlus Premier member or companion traveling on the same reservation, the primary cardmember of a qualifying MileagePlus credit card or a Star Alliance™ Gold member. Everyone else who brings a full-sized carry-on bag to the gate will be required to check their bag and pay the applicable checked bag fee plus a $25 gate handling charge.
 

One personal item is allowed

You are allowed one small personal item that fits under the seat in front of you, such as a shoulder bag, purse, laptop bag or other item that is 9 inches x 10 inches x 17 inches (22 cm x 25 cm x 43 cm) or less. Mobility aids and other assistive devices are also permitted.
 

Flight changes and refunds are not allowed

Ticket changes are not allowed with Basic Economy, including advance and same-day changes. Refunds are not allowed except as stated in the United 24-hour flexible booking policy.
 

Certain MileagePlus and Premier member benefits are not available

If you're a MileagePlus member, you will still earn award miles based on the fare and your MileagePlus status. However, MileagePlus members will not earn Premier qualifying credit or lifetime miles or toward the four-segment minimum, and they won't receive some benefits. See more details below.

Checked baggage policies

Basic Economy fares have the same checked baggage policies as standard Economy tickets. You can still check your bags and pay the applicable service charge in the airport lobby when you're picking up your boarding pass.

Boarding information

With Basic Economy, you'll also be in the last boarding group unless you're a MileagePlus Premier member or companion traveling on the same reservation, the primary cardmember of a qualifying MileagePlus credit card or a Star Alliance Gold member.

MileagePlus and Premier member details

If you're a MileagePlus member, you will still earn award miles based on the fare and your MileagePlus status.

However, MileagePlus members, including Premier members, will not earn:

  • Premier qualifying dollars (PQD)
  • Premier qualifying miles (PQM)
  • Premier qualifying segments (PQS)
  • Lifetime miles
  • Toward the four-segment minimum

MileagePlus members, including Premier members, will not receive:

  • Complimentary Economy Plus seating
  • Paid upgrades
  • Mileage upgrades
  • Complimentary Premier Upgrades
  • Regional Premier Upgrades
  • Global Premier Upgrades

United Travel Options

While Economy Plus is not available with Basic Economy fares, you can still personalize your trip with most other United Travel Options products. Enjoy added convenience when you purchase Baggage Delivery and access to United ClubSM locations — and you have the option of protecting your booking with FareLockSM or trip insurance. If you have an eligible itinerary, you can also buy more miles with the Award Accelerator® program.

Terms and conditions

  • Basic Economy tickets are nonrefundable and non-changeable except as allowed by our 24-hour flexible booking policy — and they cannot be combined with any other fare type. They have no value if canceled or unused.
  • Seat selection: Seats are automatically assigned prior to boarding and can’t be changed. Customers traveling together, including families, will not be able to sit together.
  • Carry-on bags: You’re allowed one small personal item that fits under the seat in front of you, such as a shoulder bag, purse, laptop bag or other small item that is 9 inches x 10 inches x 17 inches (22 cm x 25 cm x 43 cm) or less. Mobility aids and other assistive devices are also permitted. View our baggage policies. You’re not allowed a full-sized carry-on bag unless you’re a MileagePlus Premier member or companion traveling on the same reservation, primary cardmember of a qualifying MileagePlus credit card or Star Alliance Gold member. Everyone else who brings a full-sized carry-on bag to the gate will be required to check their bag and pay the applicable checked bag fee plus a $25 gate handling charge.
  • Changing a flight: Ticket changes are not allowed. This includes advance changes and same-day changes, even for Premier members.
  • Premier qualifying credits: MileagePlus members will still earn award miles based on the fare and their MileagePlus status. MileagePlus members will not earn Premier qualifying dollars, Premier qualifying miles, Premier qualifying segments or lifetime miles, or earn toward the four-segment minimum.
  • Economy Plus and upgrades: Travelers with Basic Economy fares are not eligible to purchase Economy Plus seating or premium cabin upgrades, use their Economy Plus subscription benefits or purchase United Travel Options packages.
  • MileagePlus and Premier member seating benefits: Travelers with Basic Economy fares who are MileagePlus members, including Premier members, will not be eligible to use paid upgrades, mileage upgrades, Complimentary Premier Upgrades, Regional Premier Upgrades, Global Premier Upgrades or any other upgrade types. Complimentary Economy Plus seating will not be available for MileagePlus Premier members.
  • Boarding groups: Travelers with Basic Economy fares will be assigned to the last boarding group, with the exception of MileagePlus Premier members and their companions on the same reservation, primary cardmembers of a qualifying MileagePlus credit card and Star Alliance Gold members. Passengers requiring special assistance will be able to pre-board the aircraft.
  • If you are planning to check bags: Please review our baggage policies to determine if any service charges apply.
  • Your travel is subject to United’s Contract of Carriage.