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PetSafe® is our specially designed program for transporting animals that are not eligible to travel in the aircraft cabin.

PetSafe offers airport-to-airport travel for animals. Our program includes a dedicated 24-hour PetSafe desk, the ability to track your pets from origin to destination and much more. You can also earn 500 MileagePlus award miles for each PetSafe shipment within the U.S. and 1,000 miles for all other shipments.*

Please read the information in the "Before you book" section below before you request a PetSafe booking for shipping your pet.

Before you book

Kennel requirements

Help your pet travel safely and comfortably by using an approved kennel that meets United's requirements.

Pet restrictions

View limitations on international travel and certain animal breeds.


Check the current cost to ship your pet with PetSafe.

Before you go

PetSafe shipping instructions

Follow these guidelines to prepare animals for travel.

PetSafe drop-off and pickup locations (PDF)

Find the right location for dropping off or picking up your pet.

Military and State Department pet exceptions
Select military and government personnel and their dependents may transport a pet dog or cat as checked baggage when they are traveling on official orders.

* This offer is subject to change. See the complete rules of the MileagePlus program

Book travel with PetSafe
Request a booking by submitting our form or contacting your local pet shipper.

Book Now

Frequently asked questions
Read the answers to common questions about our PetSafe pet transport program.

Learn more >

Contact PetSafe
If you can't find the answers to your questions on the website, submit your question online.

Learn more >

Enjoy up to 40 percent off and 2,750 miles on rentals of one or more days. Book with this offer.