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United Global First℠ Lounge

The United Global First Lounge is an oasis of service and privacy. Tailored to the needs of United Global First and United Polaris℠ first class customers on long-haul international flights*, we offer personalized services, complimentary hors d'oeuvres and premium beverages.

Access policy

The following customers may access the United Global First lounge by showing their United boarding pass for a flight arriving or departing on a same-day (within 24 hours) itinerary.

  • United Global First and United Polaris first class customers traveling on long-haul international flights*
  • Star Alliance™ First customers departing on international flights

These eligible United Global First Lounge visitors are allowed one adult or child to accompany them as a guest.

*Long-haul international flights are between the U.S. and Asia, Australia, Europe, the Middle East or South America.

Arrivals Lounge

Our Arrivals Lounge in San Francisco, located in Terminal 3 on the baggage level, is a retreat where United Global First, United Polaris first class, United BusinessFirst and United Polaris business class customers arriving by noon on a same-day ticket may freshen up with a shower. Guests can enjoy a breakfast and use complimentary Wi-Fi.

Our arrivals facility at London Heathrow is a shared lounge in Terminal 2. United Global First, United Polaris first class, United BusinessFirst and United Polaris business class customers who arrive by noon on a same-day ticket are welcome to relax and refresh in this space.

Customers may not bring guests into the arrivals lounges.

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