United Global First Lounges and Arrivals Lounge

United Global FirstSM Lounge

The United Global First Lounge is an oasis of service and privacy. Tailored to the needs of United Global First customers on long-haul international flights*, we offer personalized services, complimentary hors d'oeuvres and premium beverages.

Access policy

The following customers may access the United Global First lounge by showing their United boarding pass for a flight arriving or departing on a same-day (within 24 hours) itinerary.

  • United Global First customers traveling on long-haul international flights*
  • Star Alliance™ First customers departing on international flights

These eligible United Global First Lounge visitors are allowed one adult or child to accompany them as a guest.

*Long-haul international flights are between the U.S. and Asia, Australia, Europe, the Middle East or South America.

United Global Services® members departing Frankfurt, Germany or Munich, Germany and traveling in United Global First may access the Lufthansa First Class Lounge. Some restrictions apply.

Arrivals Lounge

Our Arrivals Lounge in San Francisco, located in Terminal 3 on the baggage level, is a retreat where United Global First and United BusinessFirst customers arriving by noon on a same-day ticket may freshen up with a shower. Guests can enjoy a breakfast and use complimentary Wi-Fi.

Before their departing international flight, United Global First and United BusinessFirst customers must ask a United representative at the airport to access the Arrivals Lounge. Access is subject to availability. Customers cannot bring guests into the Arrivals facilities.