United customers may take advantage of several U.S. government programs that could help them to move through the airport more quickly.
U.S. Customs and Border Protection (CBP) offers the Global Entry program in order to expedite the processing of pre-approved, low-risk international travelers entering the United States. Learn more about the Global Entry program
Automated Passport Control (APC)
APC is a CBP program that expedites the entry process for U.S. and Canadian passport holders, U.S. residents, and eligible Visa Waiver Program nationals by allowing eligible travelers to scan their passports, submit their Customs declaration forms and verify their identities at a self-service kiosk. APC is a free service and does not require pre-registration or membership. Additional information about the program and locations can be found at the CBP website.
Mobile Passport Control
Both U.S. and Canadian nationals entering the U.S. can use the Mobile Passport Control app to submit their passport information and U.S. Customs Declarations Forms via a smartphone or tablet prior to U.S. Customs and Border Protection inspection. The app is available for free on the Apple App Store and Google Play. Visit http://mobilepassport.us/ for more information.
The program is expanding to airports around the United States, but is currently available at the following airports served by United:
- Atlanta (ATL)
- Chicago O’Hare (ORD)
- Dallas-Ft. Worth (DFW)
- Denver (DEN)
- Fort Lauderdale (FLL)
- Houston/George Bush Intercontinental (IAH)
- Miami (MIA)
- New York/Newark (EWR)
- Orlando (MCO)
- San Francisco (SFO)
- San Jose, California (SJC)
- Seattle (SEA)
- Washington Dulles (IAD)
OneStop lanes in Chicago and Houston
The CBP OneStop program allows arriving international travelers who only have carry-on baggage to be processed through separate CBP lanes in passport control, regardless of nationality or final destination.
OneStop is currently available at Chicago O'Hare and Houston Intercontinental. In Houston, customers may also use the OneStop lanes if they have checked a bag and are immediately connecting to another United-operated international flight. There is no membership or registration required to participate in OneStop. Eligible travelers should follow signage to the designated lanes.
TSA Precheck program
TSA Pre✓® is an expedited security screening program managed and operated by the Transportation Security Administration (TSA), a part of the U.S. Department of Homeland Security (DHS), that allows certain travelers to move through security more quickly and easily when departing from participating airports in the U.S.
The ability to use TSA Pre✓ lanes is most consistent for travelers who have joined a DHS Trusted Traveler program. The following describes several ways travelers can become eligible to participate in TSA Pre✓. They can enroll in the TSA Pre✓ application program, and approved travelers are issued a Known Traveler Number (KTN) after completing a TSA background check and screening. Travelers can also enroll in Global Entry, NEXUS or SENTRI and use their PASS ID as a KTN to participate in TSA Pre✓. Additionally, members of the U.S. Armed Forces, including those serving in the U.S. Coast Guard, Reserves and National Guard, can use their Department of Defense (DoD) identification number.
Note: As of April 2015, travelers without a KTN/PASS ID/DoD ID number, including those who previously opted in through a frequent flyer program, will notice a reduction in the number of times they are chosen by the TSA for TSA Pre✓.
Learn more about TSA Pre✓