We’re updating our refunds system
Hello! We’re making some updates to our refunds system, so you won’t be able to access our refund form between 05:30 PM to 06:30 PM (CT). We’re sorry for the inconvenience, but you can still cancel and request a refund for an upcoming flight through My trips. If you bought your ticket through a travel agency, you can reach out to them to request a refund.