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Delayed baggage contact information

To contact us about questions, assistance or feedback regarding previous baggage issues or concerns, enter the required information below and then click Continue.

For help in locating bags, please use our online tracing website or contact our Baggage Resolution Service Center at 1-800-335-2247 (toll-free from the U.S. and Canada) or 1-281-821-3526.

To report an item that has been lost, please fill out the Report Lost Item form.

Please make sure you visit the Baggage Information section of this website before contacting us.

Find out how to contact the Baggage Resolution Service Center by phone.

Read our privacy policy.

Contact information

Address type:

Street Address


Would you like a response from someone at United?

Flight information (if applicable)

Airport information (if applicable)


Baggage file reference number (if applicable)

For example, "IAHUA13070"