Travel agency booking and ticketing

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  • Meals

    Learn more about our onboard meals and snacks, as well as special meal requests.

  • Miscellaneous Charge Orders

    View our policies regarding Miscellaneous Charge Orders.

  • Passive segments

    Review policy and procedures for booking passive segments.

  • Rate desk pricing

    Let the United Rate Desk price complex international itineraries.

  • Secure Flight

    Review frequently asked questions about the Secure Flight program.

  • Ticketing guidelines

    Review ticketing policies including restrictions, fees, interline agreements and waitlist policy.

  • Ticket status

    Know instantly if a United ticket has been flown.

  • Undo check-in (PDF: 747KB)

    Read the steps to undo check-in, which will allow changes to be made on an itinerary.

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