Skip navigation
Skip Navigation LinksHome > Contact us > United Customer Contact Center > U.S. and Canada reservations contact information

U.S. and Canada reservations contact information

For ticketing, reservations or ticket changes, contact us using the information below. We suggest visiting the Flight Search and Manage Reservations sections before contacting us, as you may be able to book or change your reservation on united.com.

Select your country or region:

Skip links

Contact United in the U.S. and Canada

Travel reservations

Reservations and information
1-800-UNITED-1 (1-800-864-8331)

United offers an automated IVR (Interactive Voice Recognition) phone system, giving you a choice between speech recognition and touch-tone options. To navigate the 1-800-UNITED-1 menu by touch-tone, please see the list of options and corresponding touch-tone commands below:

Option Command
Flight status Press 1
Book a flight Press 2
Existing reservation Press 3
MileagePlus Press 4
More options Press 5
Baggage Press 5, then 1
Refunds Press 5, then 2
Receipts Press 5, then 3
Feedback Press 5, then 4
Other services Press 5, then 5

Please note: While touch-tone menus are not available on all United calls, we will always allow the touch-tone option for entering your personal information, including account or credit card numbers. For example, if you are being asked for MileagePlus account number ABC12345, you can use your telephone keypad to enter the corresponding numerical digits: 22212345.

Reservations assistance for those who are deaf or hard of hearing
TDD/TTY: 1-800-323-0170

MileagePlus frequent flyer award reservations

For award reservations on United and our MileagePlus partners
1-800-UNITED-1 (1-800-864-8331)

Travel reservations in other languages

  • Cantonese
    1-800-551-0943
    Monday – Friday, 8:00 a.m. – 9:00 p.m. Central time
    Saturday – Sunday, 8:00 a.m. – 6:00 p.m. Central time
  • Dutch
    1-800-225-8612
    Monday – Friday, 1:00 a.m. – 6:00 p.m. Central time
  • French
    1-800-537-3444
    1:00 a.m. – 9:00 p.m. daily, Central time
  • German
    1-800-537-2999
    1:00 a.m. – 9:00 p.m. daily, Central time
  • Hebrew
    1-800-225-8610
    Monday – Friday, 11:00 a.m. – 11:00 p.m. Central time
  • Italian
    1-800-537-8885
    Monday – Friday, 1:00 a.m. – 9:00 p.m. Central time
    Saturday – Sunday, 1:00 a.m. – 5:00 p.m. Central time
  • Japanese
    1-800-537-3366
    Monday – Friday, 7:00 a.m. – 9:00 p.m. Central time
    Saturday – Sunday, 8:00 a.m. – 9:00 p.m. Central time
  • Korean
    1-800-825-2136
    Monday – Friday, 9:00 a.m. – 9:00 p.m. Central time
  • Mandarin
    1-800-551-3062
    8:00 a.m. – 9:00 p.m. daily, Central time
  • Portuguese
    1-800-323-5359
    24 hours a day, seven days a week
  • Spanish
    1-800-426-5561
    24 hours a day, seven days a week

United ticket offices

Services provided by United ticket offices include:

  • Flight reservations
  • Ticket changes
  • Flight check-in, starting 24 hours prior to departure
  • Group ticketing
  • Seat assignments
  • Option to purchase Economy Plus® seating
  • Special meal requests
  • Special travel needs requests
  • MileagePlus enrollment
  • Alliance Partner ticketing

Honolulu – Ala Moana Center
1450 Ala Moana Boulevard, Suite 2230
Honolulu, HI 96814
Monday – Saturday, 8:30 a.m. – 4:30 p.m.

New York City – Amtrak Penn Station
8th Ave & 31st Street, Ticket Lobby
New York, NY 10001
Monday – Friday, 9:00 a.m. – 5:30 p.m.