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PetSafe contact information

For questions regarding pets and other animals traveling with United’s PetSafe program, please contact us using the form below. Please note that at this time we are only able to respond to questions submitted in English. We recommend that you visit the Traveling with Animals section of to look for answers to your questions before contacting us.

For questions about animals traveling in-cabin, please see our In-Cabin Pets page or contact United Reservations at 1-800-UNITED-1 (1-800-864-8331) from the U.S. or Canada.

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Would you like a response from someone at United?



  • 1-800-575-3335 - from the U.S. and Canada
  • 1-832-235-1539 - if toll-free service is not available