Travel Agency Information Center

Welcome to the travel agency information center.

United news

Stay up-to-date with current and archived news items.

Travel resources

Review information including airport maps, baggage policies, traveling with minors or pets, and more.

United contacts

Frequently used contact information.

Operational notices

Information on developing events that may affect travel. For past-date exception policies visit the waiver archive.
Visit services changes to view guidance on market withdrawal and codeshare changes.

Booking and ticketing information


View and download policies governing bookings and tickets.

Programs and services

United offers special programs and services for group, meeting, military and vacation travel.

Subscribe to email news and alerts

Sign up to receive timely alerts and information regarding new services, products, promotions and policy changes.

Star Alliance® information

Find out more about the leading global airline network.