Mexico reservations contact information

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Contact United in Mexico

For all cities in Mexico:

Reservations and MileagePlus

  • 01-800-900-5000 (toll free within Mexico)
  • 5283-5500 (local)

Hours
Daily, 7:00 a.m - 11:00 p.m.

Groups

  • 01-800-005-3200 (toll free within Mexico)
  • 5283-5555 (local)

Hours
Monday – Friday, 9:00 a.m. – 6:00 p.m.

Services provided by United ticket offices include:

  • Flight reservations
  • Ticket changes
  • Flight check-in, starting 24 hours prior to departure
  • Paying service charges for first, second and excess baggage at check-in
  • Group fares, bookings and ticketing
  • Seat assignments
  • Option to purchase Economy Plus® seating
  • Upgrade requests at check-in
  • Special meal requests
  • Special travel needs requests
  • Purchasing a United ClubSM one-time pass
  • MileagePlus enrollment
  • Alliance Partner ticketing

Aguascalientes

United Ticket Office address
Av. Aguascalientes NTE 619
Col. Pulgas Pandas Sur

Hours
Monday – Friday, 10:00 a.m. – 6:30 p.m.

Chihuahua

United Ticket Office address
Fashion Mall Local 26
Periferico De La Juventud 3501
Fracc Puerta De Hierro
Chihuahua Chih, Mexico CP 31236

Hours

  • Monday – Friday, 11:00 a.m. – 8:00 p.m.
  • Saturday, 11:00 a.m. – 2:00 p.m.

Guadalajara

United Ticket Office address
Moctezuma # 3515
Astral Plaza Local 8 Zona "G"

Hours
Monday – Friday, 9:00 a.m. – 6:00 p.m.

Leon

United Ticket Office address
Centro Comercial Plaza Mayor
Local 1108
Col. Valle del Campestre

Hours
Monday – Friday, 10:00 a.m. – 6:30 p.m.
Saturday, 10:00 a.m. – 1:30 p.m.

Merida

United Ticket Office address
Paseo Montejo 437x29
Local 3

Hours
Monday – Friday, 9:00 a.m. – 6:00 p.m.

Mexico City

Reservations
5-283-5500 (toll free within Mexico City)

Hours
Daily, 7:00 a.m. - 11:00 p.m.

MileagePlus Service Center
5-283-5550 (toll free within Mexico City)

Hours
Monday - Friday, 8:00 a.m. - 8:00 p.m.

United Ticket Office address
Main Office
Av. Paseo de la Reforma 250 Planta Baja (ground floor)
Col. Juárez
06600

Hours

  • Monday – Friday, 9:00 a.m. – 6:00 p.m.
  • Saturday, 10:00 a.m. – 5:30 p.m.

United Ticket Office address
Centro Comercial Plaza Inn
Insurgentes Sur 1971
Local 250A – Nivel Avenida

Hours

  • Monday – Friday, 10:00 a.m. – 7:00 p.m.
  • Saturday, 10:00 a.m. – 5:30 p.m.

United Ticket Office address
Centro Comercial Santa Fe
Ave. Vasco de Quiroga 3800 Local 565 Segundo Piso
Col. Antigua Mina La Totolapa

Hours

  • Monday – Friday, 11:00 a.m. – 7:30 p.m.
  • Saturday – Sunday, 11:00 a.m. – 6:30 p.m.

Monterrey

United Ticket Office address
Centro Comercial Galerias
Local 613 - Insurgentes 2500
Colonia Villahermosa
CP 64230

Hours

  • Monday – Friday, 11:00 a.m. – 7:30 p.m.
  • Saturday, 11:00 a.m. – 7:00 p.m.
  • Sunday, 12:00 p.m. – 4:00 p.m.

United Ticket Office address
Calzada San Pedro 400
Local 104
Col. Fuentes Del Valle

Hours
Monday – Friday, 9:00 a.m. – 6:00 p.m.

Querétaro

Reservations
52-442-220-5087 (toll free within Querétaro)

United Ticket Office address
Plaza Boulevares
Prolongación Corregidora 306 local 11
Col. Álamos 3a sección
Santiago de Querétaro, Querétaro.
Mexico CP 76160

Hours
Monday – Friday, 10:00 a.m. – 6:30 p.m.

San Luis Potosi

United Ticket Office address
Jesus Goytortua 370
Local 4 FRACC
Tangamanga

Hours

  • Monday – Friday, 9:00 a.m. – 6:00 p.m.
  • Saturday, 10:00 a.m. – 1:30 p.m.

Tampico

United Ticket Office address
Av. Hidalgo 4503
Edificio Chairel Desp. 205
Col. Lomas del Naranjal

Hours
Monday – Friday, 9:00 a.m. – 6:00 p.m.

Veracruz

United Ticket Office address
Blvd. A. Ruiz Cortines
1600 Ground Floor
Centro Corporativo Mocambo
Boca del Rio

Hours
Monday – Friday, 9:00 a.m. – 6:00 p.m.