Inflight Wi-fi

United Wi-Fi

We know that it's important to stay connected while you fly, so we're happy to offer you United Wi-Fi℠ on all mainline aircraft and two-cabin regional aircraft.

For more convenience, we now offer Wi-Fi subscriptions — purchase now and access the internet for an entire month or year on United and United Express® flights equipped with Wi-Fi. You can also purchase Wi-Fi on board, with the option to use MileagePlus miles on select flights. This feature is offered on our new portal, currently available on select aircraft and expanding to more aircraft throughout 2018. United Wi-Fi pricing will vary.

Please note that we do not allow the use of our inflight internet service for voice communication or videoconferencing through a cell phone, Voice over Internet Protocol (VoIP) or any similar device or service. Voice and video calls are expressly prohibited.

View frequently asked questions about United Wi-Fi

Wi-Fi coverage maps

The maps below reflect Wi-Fi coverage in the U.S. and internationally.

United has four Wi-Fi providers, Gogo, Panasonic, Thales and ViaSat, each providing different coverage. To find out what coverage you’ll have for a particular flight, search for the aircraft type on your reservation and compare it to the maps below.

Please note: The aircraft for your flight and internet coverage are subject to change. Internet coverage will vary for Boeing 757-200 and 757-300 aircraft, as they are covered by three different providers.

Gogo

The following map displays Wi-Fi coverage for flights operating with Gogo. Gogo coverage includes the continental U.S. and parts of Alaska and Canada1. The following aircraft operate with this provider: Embraer 170, Embraer 175, Bombardier CRJ-700 and select Boeing 757-2002 (premium transcontinental aircraft).

Wi-Fi coverage with Gogo includes the continental U.S. and parts of Alaska and Canada. Wi-Fi coverage with Gogo includes the continental U.S. and parts of Alaska and Canada. Wi-Fi coverage with Gogo includes the continental U.S. and parts of Alaska and Canada.

1Availability may be subject to change, especially over government restricted areas.

2Please note: Internet coverage will vary for this aircraft.

Panasonic

The following map displays satellite Wi-Fi coverage for flights operating with Panasonic. Coverage with Panasonic is global3. The following aircraft operate with this provider: Airbus 319, Airbus 320, select Boeing 757-2004, select 757-3004, 767-300ER, 767-400ER, 777-200, 777-200ER, 777-300ER, 787-8 and 787-9.

Wi-Fi coverage with Panasonic is global, with the exception of China and India. Wi-Fi coverage with Panasonic is global, with the exception of China and India. Wi-Fi coverage with Panasonic is global, with the exception of China and India.

3Availability may be subject to change, especially over polar routes and government restricted areas. Wi-Fi will not be available in the airspace over China and India.

4Please note: Internet coverage will vary for these aircraft.

Thales

The following map displays satellite Wi-Fi coverage for flights operating with Thales. Coverage with Thales includes the continental U.S.5 The following aircraft operate with this provider: Boeing 737-7006, 737-8006, 737-9006, 737-900ER6 and select 757-3007.

Wi-Fi coverage with Thales includes the continental U.S. Wi-Fi coverage with Thales includes the continental U.S. Wi-Fi coverage with Thales includes the continental U.S.

5Availability may be subject to change, especially over government restricted areas.

6737 aircraft operating in Guam and Micronesia won’t have Wi-Fi.

7Please note: Internet coverage will vary for this aircraft.

ViaSat

The following map displays satellite Wi-Fi coverage for flights operating with ViaSat. Coverage with ViaSat includes the continental U.S., Hawaii and parts of Canada.8. The following aircraft operate with this provider: Boeing 737 MAX 9.

Wi-Fi coverage with Thales includes the continental U.S., Hawaii and parts of Canada. Wi-Fi coverage with Thales includes the continental U.S., Hawaii and parts of Canada. Wi-Fi coverage with Thales includes the continental U.S., Hawaii and parts of Canada.

8Availability may be subject to change, especially over polar routes and government restricted areas. Flights to and from Alaska and Hawaii will have limited or no connectivity.

  • ほとんどのワイヤレス機器は以下の手順でご利用いただけます。 以下の手順に沿って設定をお願いいたします。また、携帯用電子機器の使用や収納については、客室乗務員の指示に従ってください。

    1. ご搭乗のフライトがゲートを離れる前に、お手持ちのワイヤレス機器を必ず機内モードに設定してください。
    2. お手持ちの機器でユナイテッドWi-Fiに接続するには、利用可能なワイヤレスネットワークを表示し、「United_Wi-Fi」を選択します。
    3. お使いのインターネットブラウザを起動してください。 自動的にユナイテッドWi-Fiポータルへ移動しない場合は、ブラウザのアドレスバーに「www.unitedwifi.com」と入力してください
    4. インターネット接続サービスをご購入の上、お楽しみください。

    インターネット接続サービスを購入されない場合でも、united.comは無料でご覧いただけます。 united.comでは、ご利用のフライトの運航状況や乗り継ぎ便情報の確認、航空券の購入などが可能です。

    注記: Gogo®がインターネットサービスを提供している大陸横断プレミアムサービスフライトをご利用の場合、事前にgogoair.comで1日パスをご購入いただくと、最大60%の割引料金が適用されます。 詳しくは、次のセクションをご確認ください。

  • United currently offers internet service from several providers including Gogo® on aircraft with premium transcontinental service, serving select transcontinental routes.

    Starting 48 hours before the scheduled departure of your premium transcontinental service flight, you can check if the Wi-Fi internet service is provided by Gogo by visiting the Amenities section in the United app (search for your flight, go to the Details page and scroll down to select Amenities) or the Inflight Amenities tab of your flight status on united.com. If Gogo is the Wi-Fi provider, you can purchase a day pass for your premium transcontinental service flight in advance at gogoair.com and save up to 60%.

    To use Gogo internet service, you can register in advance or simply launch your web browser while you're in flight. After registering, you will be able to browse the web, catch up on email and access corporate VPNs on your Wi-Fi-enabled laptop or mobile device.

    Gogo customer support and FAQs

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