United Private Suite

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  1. Skip the crowds, maintain your privacy and enjoy a luxury pre-flight or arrival experience.


    We’ve joined forces with The Private Suite to offer select United customers the ability to purchase access to a new private terminal at Los Angeles International Airport (LAX), complete with private security screening, an exclusive lounge and much more.

  2. Reserve your experience


    To book United Private Suite for an upcoming trip, simply email entertainment@united.com or contact your corporate travel booking desk or agency partner and ask if they are a participating member of the program — if so, they’ll be able to book United Private Suite along with your travel.

If you’re departing LAX for Aspen, Cabo San Lucas, Hawaii, London Heathrow, Melbourne, New York/Newark, Shanghai, Singapore, Sydney or Tokyo Narita — or arriving into LAX from any of these locations — you’ll be able to take advantage of this one-of-a-kind experience.

Skip the crowds, maintain your privacy and enjoy a luxury pre-flight or arrival experience

We’ve joined forces with The Private Suite to offer select United customers the ability to purchase access to a new private terminal at Los Angeles International Airport (LAX), complete with private security screening, an exclusive lounge and much more.

If you’re departing LAX for Aspen, Cabo San Lucas, Hawaii, London Heathrow, Melbourne, New York/Newark, Shanghai, Singapore, Sydney or Tokyo Narita — or arriving into LAX from any of these locations — you’ll be able to take advantage of this one-of-a-kind experience.

Reserve your experience

To book United Private Suite for an upcoming trip, simply email entertainment@united.com or contact your corporate travel booking desk or agency partner and ask if they are a participating member of the program — if so, they’ll be able to book United Private Suite along with your travel.

No lines, ultimate privacy

At a remote terminal away from the rest of LAX, you’ll enjoy the convenience of private check-in and baggage handling as well as private Transportation Security Administration and U.S. Customs and Border Protection clearance directly from The Private Suite facility.

Dedicated lounge

You’ll have access to a private United lounge featuring a self-service bar, food, snacks and customizable food delivery services. The lounge includes a private bathroom, daybed, flat-screen TV and runway views.

Stylish transportation

When it’s time to board your flight, you’ll be driven by your concierge across the tarmac directly to your aircraft in a BMW.

Entourage service

A team of eight people is assigned to each booking, ensuring a seamless experience for both outbound and inbound flights.

With this service, you'll save $4,500 on The Private Suite’s annual membership fee that’s normally required for travel with other airlines. In addition, you’ll enjoy favorable rates when compared to making separate bookings for travel and The Private Suite experience.

Frequently asked questions

  • Contact your corporate travel booking desk or agency partner and ask if they are a participating member of the program — if so, they’ll be able to book United Private Suite as part of your travel. Suite accommodation is first come, first served, so please note that space may not always be available for your selected travel dates. 

  • The Private Suite must be booked at least 48 hours prior to travel to ensure TSA and Customs and Border Protection secure flight information can be shared.

  • Yes. Each Private Suite fare is priced per person, and almost any size family or group can be accommodated.

  • Of course, but anyone under the age of 16 must be accompanied by an adult while using or visiting The Private Suite, and discounted child fares are not offered. Each Private Suite fare is one standard price, per person.

  • Since the service is included in the fare, cancellations and refunds are subject to published fare rules. Contact the corporate travel booking desk or agency partner who booked your service to assist with any adjustments.

  • Yes. You’ll receive a confirmation email 48 hours before your trip to confirm your travel information and any special requests.

  • That’s okay — you don’t need a separate confirmation for the service. You’ll be added to the security list for entry into the facility 48 hours before departure, so simply state your name to the guard at the entrance.

  • Unfortunately, not at this time. The Private Suite is exclusive to United, but we continue to work with our partners to coordinate services wherever possible.

  • Your concierge will escort you directly from the lounge space through TSA security screening and directly into your vehicle.

  • You can refer to the contact information on your confirmation email or contact the corporate travel booking desk or agency partner who booked your service.

  • You’ll receive a customer preference sheet to fill out and should note any special requests there.

  • Each Private Suite fare is priced per person, and almost any size family or group can be accommodated, subject to availability.

  • While parking is available at The Private Suite facility, it is not included and must be purchased separately.

  • No, only customers who have purchased a United Private Suite fare will be allowed in The Private Suite facility.

  • No, you will not receive an annual membership for The Private Suite along with your booking for United Private Suite.

  • The Private Suite will try to accommodate your use of the facility in the event of a delayed flight, but they may need to accommodate you in an off-site facility, such as a United lounge.

  • Yes, as allowed by United’s pet and service animal policies. Please see our Travel for Animals page for more information.

  • While your purchase is made through United, all services at The Private Suite facility are provided by The Private Suite. Space availability is subject to change, and The Private Suite reserves the right to cancel use of the facility for any reason.

  • Yes. You will need to request a refund for The Private Suite services portion of your ticket.

  • Not necessarily. The lounge at The Private Suite facility is a shared space and other customers who have purchased United Private Suite may also be using the space while you’re there.

  • Yes. Your baggage must arrive at The Private Suite facility no later than 120 minutes before international flight departure times and no later than 90 minutes before domestic flight departure times. If your baggage arrives later than these times, it may not be accepted or boarded on your flight.

  • Yes, a 7.5% Transportation Tax will be applied to the base fare for domestic itineraries.

United Private Suite is offered at the discretion of United and United has the right to terminate the program, in whole or in part, or to change the terms, benefits, or conditions in whole or in part, at any time, with or without notice, even though changes may affect reservations already made.

Reserve your experience

To book United Private Suite for an upcoming trip, simply email entertainment@united.com or contact your corporate travel booking desk or agency partner and ask if they are a participating member of the program — if so, they’ll be able to book United Private Suite along with your travel.

United Private Suite is offered at the discretion of United and United has the right to terminate the program, in whole or in part, or to change the terms, benefits, or conditions in whole or in part, at any time, with or without notice, even though changes may affect reservations already made.

Reserve your experience

To book United Private Suite for an upcoming trip, simply email entertainment@united.com or contact your corporate travel booking desk or agency partner and ask if they are a participating member of the program — if so, they’ll be able to book United Private Suite along with your travel.