Air Carriers Access Act

You may view a copy of the ACAA Final Rule, the Department of Transportation 14 CFR Part 382, Nondiscrimination on the Basis of Disability in Air Travel. You can also obtain a copy of this regulation in an accessible format from the Department of Transportation (DOT) by any of the following means:

  • Telephone

    Toll-free hotline for air travelers with disabilities
    1-800-778-4838 (voice)
    1-800-455-9880 (TTY)

  • Aviation Consumer Protection Division

    202-366-2220 (voice)
    202-366-0511 (TTY)

  • Mail

    Office of Aviation Consumer Protection
    U.S. Dept. of Transportation
    1200 New Jersey Ave., SE
    Washington, D.C. 20590

  • Web

    Aviation Consumer Protection Division
    dot.gov/airconsumer