Current as of [TIMESTAMP]. Information is updated as it is received.
It’s important to us that you get the help you need during these rapidly changing times. Right now, there are multiple travel waivers in place. If you want to change, cancel or rebook your flight, you can do so on united.com or the United app.
You can also get the answers you need quickly through our chatbot using the link below. It won’t be able to connect you with an agent, so please contact us if that’s something you need to do.
Note: The change fee will display as waived, but any difference in fare may apply.
Get more detailed instructions for changing or canceling flights
Get more detailed instructions for changing or canceling flights
Federal law requires all travelers age 2 and older to wear a face mask with no vents or openings that fully covers their nose and mouth. Masks must be worn in the airport and during the entire flight, and between bites and sips if travelers are eating or drinking. This includes customer service counters and kiosks, airport lounges, gates and baggage claim areas. A face shield alone does not count as a face covering. Travelers who aren't wearing their masks in the airport or on board may be refused transport, be subject to fines, and could also lose their travel privileges on future United flights. Learn more
Due to fast-changing government mandates and restrictions, this information is subject to change anytime and without notice.
If you’re traveling internationally, you can find the latest country-specific information through the U.S. Department of State website. If you’re traveling to the U.S., please also see the entry requirements below and visit the CDC State and Territorial Health website for up-to-date restrictions on each U.S. state.
If you’re traveling within the U.S., please visit the CDC State and Territorial Health website for up-to-date restrictions on each U.S. state.
If you’ve already booked your flight, you can also find helpful information specific to you and your upcoming trip in the Travel-Ready Center.
There are currently no travel waivers in effect.
The CDC requires all travelers flying to or transiting through the U.S. from international destinations, including U.S. citizens, to provide proof of either a negative COVID-19 test within the last three days or documentation of recovery from COVID-19.
The COVID-19 test must:
Documentation of recovery must include:
Travelers must show written proof of their negative laboratory test result or documentation of recovery before boarding. This requirement does not apply to children under 2; U.S. military personnel and civilian employees, dependents or contractors traveling on orders; or those traveling entirely within the United States, including the 50 U.S. states, American Samoa, Guam, the Northern Mariana Islands, Puerto Rico and the U.S. Virgin Islands. Some states or territories may have individual entry restrictions in addition to the federal regulation for international travel to the U.S. We recommend checking the CDC website before your trip to learn more.
To check specific entry restrictions for your trip, please enter your information on our Travel Restrictions page.
Updated March 11, 2021
We’re looking forward to clearer skies in the year ahead and we bet you are too. We’d like to help you keep or reach Premier status through 2022 by making it easier to qualify with reduced qualification requirements and more exciting updates. Learn more
We’re permanently getting rid of change fees for most Economy and premium cabin tickets for travel within the U.S., or between the U.S. and Mexico or the Caribbean. There also won't be change fees for other international travel originating in the U.S. Learn more
For all other standard Economy and premium cabin tickets, change fees are waived through May 31, 2021. For Basic Economy tickets, change fees are waived through April 30, 2021. See terms and conditions
To give you more flexibility when you travel, electronic certificates are now valid for 24 months from the date they were issued. This includes all currently valid electronic certificates and all new ones issued on or after April 1, 2020.
This policy change will automatically appear, but it may not be reflected everywhere right away. We’d appreciate your patience as we work to make that happen.
We’re waiving redeposit fees for award flights that are canceled at least 30 days before the departure date. You can also change your award flight with no fee. Learn more about changing or canceling your award flight.
If your trip includes travel on another airline, we recommend reviewing their travel guidelines to ensure you have a smooth trip.
For more information about what to do if your travel is affected by a waiver, visit the Flight Delays and Cancellations page.
China has issued entry restrictions for passengers traveling to mainland China. Chinese nationals and those with passports exempt from this rule will be allowed to enter. Foreign nationals holding China residence permits traveling for work, personal matters, and/or reunions are allowed entry into China with a relevant visa. Please contact the Chinese Embassy or consulate to confirm your travel validity. All passengers entering mainland China will be administered a COVID-19 test, are subject to medical screening and must undergo a 14-day compulsory quarantine at their own expense at the first point of entry.
Flying on United nonstop from the U.S. to mainland China
Passengers bound for China via nonstop/direct flights must take nucleic acid and IgM anti-body tests at a test provider in the vicinity of their departure city within 48 hours before boarding. Both tests have to be negative. The test result page should include traveler name, date of birth, type of test conducted, result of test, report date, and name and contact information of the test facility. Children aged 2 and under are exempt from the U.S. departure test requirement. Travelers from San Francisco can find more details on testing requirements here.
Chinese nationals must upload their negative test result to the WeChat health app. The WeChat app will generate a QR code with an “HS” mark that allows the passenger to board flights to mainland China. United also encourages you to carry paper or electronic copies of your test results.
Foreign nationals with valid entry visas for mainland China are required to submit a nucleic acid and IgM anti-body tests at a test provider in the U.S. within 48 hours before boarding. Foreign nationals must submit their test results to the Chinese Government for verification at https://hrhk.cs.mfa.gov.cn/H5/. Once approved foreign nationals will receive a green QR code with an "HDC" mark that must be presented to United representatives in printed or electronic form.
Flying to mainland China on a flight with a connection in the U.S. or another country
Passengers traveling to mainland China from the U.S. via a connection in another country, such as Japan, or passengers originating outside of the U.S. and making a connection in the U.S. to mainland China, must take nucleic acid and IgM anti-body tests within the vicinity of the city from which they board their nonstop/direct flight to China within 48 hours before boarding, and then take both tests a second time in their last transit country within 48 hours before boarding the flight to China. The test result page should include traveler name, date of birth, type of test conducted, result of test, report date, and name and contact information of the test facility. Children aged 2 and under are exempt from the U.S. departure test requirement.
The requirements for Chinese nationals and foreign nationals to submit their test results to the Chinese Government for verification outlined above also apply to passengers traveling on connecting flights.
As tests are not available in the transit zones of major airports in transit countries, please use caution when choosing to fly to China via connecting flights, especially if you’re booking through a combination of airlines. Passengers are advised to consult the Chinese Embassy or Consulate in the transit country about the latest policies on nucleic acid and IgM anti-body tests and entry requirements, and apply for a visa if necessary, to avoid being detained in the transit countries. Due to likely challenges of complying with the revised Chinese Government testing requirement for passenger traveling to China via a connection in a third country, United may cancel passenger itineraries and re-accommodate the passenger on other routing options.
For more information on the above please visit the Chinese Embassy website or the Civil Aviation Administration of China website.
Updated January 29, 2021
Travelers are not allowed to transit through or enter Hong Kong except for those listed below, if they have not stayed in Brazil, Ireland, South Africa or the UK for more than two hours in the past 21 days:
All travelers who are eligible to enter Hong Kong must quarantine for 14 days and present a completed Health Declaration Form to the Department of Health upon arrival. Passengers can only travel on flights operated by the same airline group and can't travel to the mainland of China through Hong Kong.
Travelers arriving from outside mainland China, Chinese Taipei and Macao SAR, China, must have a hotel reservation for a minimum of 21 nights. This confirmation must be in Chinese or English. The hotel must be listed on https://www.coronavirus.gov.hk/pdf/designated-hotel-list_en.pdf
The government of Hong Kong requires travelers departing the U.S. (or who have been to a high-risk country as defined by the government of Hong Kong) to obtain the following before traveling. United is required to confirm each traveler has the following documents before allowing them to board the flight:
Updated January 22, 2020
Travelers aren’t allowed to enter India, except for those listed below:
Travelers should confirm they meet the entry requirements by visiting the Indian Embassy website.
Customers traveling on United from the U.S. to India nonstop must complete four online data submissions.
Quarantine is at the traveler’s expense and additional details of the duration of quarantine and exemptions are available at https://www.newdelhiairport.in/covid19. Travelers who submit proof of a negative COVID-19 RT-PCR test taken within 72 hours prior to departure may be exempt from the institutional quarantine requirement but are still required to comply with the at home/place of stay quarantine. The test report must be uploaded to the online health portal for consideration. Each traveler must also submit a declaration that the report is authentic.
Travelers intending to connect to other points in India upon arrival from an international flight may be required to first quarantine and/or provide proof of a negative COVID-19 test before taking a connecting flight.
Travelers arriving from the UK must complete a self-declaration form at least 72 hours before departure and have a medical certificate with a negative COVID-19 RT-PCR test result taken at most 72 hours before departure from the first embarkation point. Travelers must upload the test result at www.newdelhiairport.in and are subject to a COVID-19 RT-PCR test upon arrival and quarantine for 14 days.
Updated March 22, 2021
Japan is requiring all travelers to Japan, including Japanese nationals, to show proof of a negative COVID-19 test result taken within 72 hours before departure. If a traveler is unable to submit the test result, they’ll be denied boarding. If a traveler cannot get tested, they need special permission to enter Japan from their local Japanese embassy/consulate with a waived test requirement.
Japan prefers use of its standardized test form, but if that’s not possible, the test result should include:
The following types of tests are accepted:
Travelers arriving from certain designated countries, including UK, South Africa, Ireland, Israel, Brazil, United Arab Emirates, Italy, Austria, Netherlands, Switzerland, Sweden, Slovakia, Denmark, Germany, Nigeria, France and Belgium will be tested on arrival and then required to quarantine at a government facility. Travelers arriving from other locations including the U.S. will be tested on arrival and if negative, allowed to isolate at home/place of stay for 14 days.
Travelers are required to complete this written pledge confirming they will honor the rules of self-isolation.
All arriving travelers are required to download the apps found here to their phone prior to arrival in Japan for contact tracing purposes. If the traveler doesn’t have a smart device for downloading the apps, they’ll need to rent a phone upon arrival to do so.
Travelers who have been in the countries listed in the first section of this page in the past 14 days are not allowed to enter, with some exceptions. Japan has also suspended or invalidated various visas. Be sure to check your visa validity.
U.S. Status of Force Agreement (SOFA) military personnel and their dependents, as well as civilians and contractors working for U.S. military installations in Japan, and their dependents, are exempt from COVID-19 testing requirements at point of departure.
Updated March 29, 2021
Only returning residents of Singapore and travelers with a long-term pass are allowed to enter the country. Short-term visitors are not allowed to enter or transit Singapore. All travelers entering the country are required to fill out a health declaration form prior to boarding and quarantine for 14 days upon arrival.
Some travelers currently allowed to enter will not be allowed entry if they’ve traveled to South Africa or the UK within the past 14 days prior to departure for Singapore.
Starting mid-January 2021, short-term (14 days or shorter) business travelers from all countries arriving in Singapore will no longer need to be quarantined under new travel lane arrangements. Short-term business travelers who opt to use the lane will be transported from the airport to dedicated facilities where they will stay and work.
Transfers beyond Singapore are currently not available, therefore all passengers must terminate their journey in Singapore.
Passengers entering Singapore must have a medical certificate in English with a negative Coronavirus (COVID-19) PCR test result taken within 72 hours before departure from their first embarkation point. The test must include the date the test was taken, and a minimum of two personal identifiers that match the traveler’s passport, such as name, date of birth or passport number. This does not apply to:
Travelers are also subject to a COVID-19 test upon arrival at their own expense and should register and pre-pay prior to departing for Singapore at https://safetravel.changiairport.com. Travelers 6 years old or younger and merchant seamen are exempt.
Visit https://www.moh.gov.sg/covid-19/faqs to see which countries and regions are considered low risk.
Updated February 19, 2021
All travelers, including Korean nationals, are required to show written proof of a negative COVID-19 LAMP, NAAT, PCR, SDA or TMA test taken within 72 hours of departure from their first embarkation point. The certificate must be in English or Korean or accompanied by a certified English or Korean translation, include the date of the test and when the certificate was issued, and the traveler’s name and date of birth must match the name and date of birth on their passport. This does not apply to passengers under the age of 6.
All passengers are subject to COVID-19 testing upon arrival, and those without a permanent residence in Korea must undergo a 14-day quarantine in a government facility at their own expense in addition to filling out the Agreement to Facility Quarantine document. Korean nationals who arrive without a negative COVID-19 test result or with an invalid test result must undergo 14-day quarantine in a government facility at their own expense and complete an Agreement to Facility Quarantine document. Nationals and residents of Korea are required to install the self-quarantine safety protection mobile app (iOS, Android). Customers that intend to remain in Korea for a short stay are required to install the self-diagnosis mobile app.
Some short-term visas and visa exemptions are temporarily suspended. For the full set of entry requirements, please use our Travel Requirements page. You can also find the latest information on the website for the U.S. Embassy & Consulate in the Republic of Korea.
The Gangnam City Terminal is temporarily closed for check-in until further notice. Travelers should proceed to the airport for baggage acceptance.
Updated March 24, 2021
Only nationals of Taiwan and other exempt travelers will be allowed to enter. Foreign nationals who wish to travel to Taiwan for reasons other than tourism can apply for a special entry permit. U.S. nationals may contact the Taipei Economic and Cultural Representative Offices (TECRO) in the U.S. For more information on entry restrictions and requirements, visit https://www.roc-taiwan.org/us_en/index.html and https://www.cdc.gov.tw/En/Bulletin/Detail/6qJb0IbzLMT9EllcqPZTqw?typeid=158
All passengers must complete an electronic quarantine form 48 hours prior to arrival. Starting January 15, all passengers must have a confirmed booking at a hotel or quarantine facility or present a completed affidavit obtained before departure at https://hdhq.mohw.gov.tw/ or upon arrival, if they are quarantining at home. Additionally, Taiwan requires travelers traveling to Taiwan to present a medical certificate of a negative COVID-19 RT-PCR test issued at most three working days prior to boarding the flight to Taiwan.
Taiwanese nationals and travelers with Ministry of Foreign Affairs IDs are allowed to enter Taiwan without a medical certificate, but they will be required to get a test on arrival at their own expense, and will be fined NT$10,000-$150,000 if they do not present a printed and signed Entry Quarantine Affidavit. Download the form here
Travelers entering under the following circumstances are exempt from the fine, but must still be tested for COVID-19 upon arrival:
Updated January 14, 2021
Travelers are not allowed to transit through or enter Australia, except for those listed below:
Beginning January 24 (January 22 departures from the U.S.), passengers traveling to or transiting through Australia must provide proof of a negative COVID-19 PCR test conducted no more than 72 hours before your departure. For passengers with connecting itineraries, you will be required to show proof of a test prior to boarding the first flight on your itinerary. If your travel is interrupted by more than 72 hours, a new test result is required.
This does not apply to:
Your test results must be in English and include:
For more information about testing requirements and a list of other exemptions, visit this page or contact the Australian Government.
Travelers must complete a travel declaration form before departure and quarantine in government managed facilities for 14 days from their arrival into Australia, which also includes a second test. Learn more. When travelers transit through Australia for eight to 72 hours, they must go to mandatory quarantine at the state designated facility until the time of their departing flight.
Updated February 10, 2021
All travelers entering Guam must have a medical certificate with a negative COVID-19 viral antigen, NAAT, RT-LAMP, RT-PCR or TMA test result taken at most 3 days before departure from the first embarkation point; or they must have a medical certificate with a positive COVID-19 test result issued at most 90 days before departure from the first embarkation point, as well as a letter issued by a health authority stating the passenger is cleared for travel. This does not apply to travelers arriving from the U.S., travelers younger than 2 years old or U.S. military personnel.
Travelers are also subject to medical screening and a 14-day quarantine in a GovGuam facility. Travelers may be tested for COVID-19 during their stay on the sixth day after arrival, and those with a negative test result will be able to finish their quarantine at their home or approved rental lodging, subject to monitoring by DPHSS. Those who test positive will be subject to the DPHSS guidance for isolation.
For more information on travel requirements and a list of quarantine exemptions, visit the Guam Department of Public Health and Social Services website.
Updated February 5, 2021
Travelers are not allowed to enter the Marshall Islands.
Updated September 4, 2020
Until further notice, no passengers will be allowed to deplane at any of the four states in the Federated States of Micronesia including Yap, Chuuk, Pohnpei, and Kosrae.
New Zealand’s borders are closed to most travelers. You still have a legal right to come to New Zealand if you’re:
There are a small number of limited exceptions to the closure of New Zealand's borders for people who aren’t citizens or residents.
All travelers entering New Zealand must register for their 14-day managed isolation and quarantine prior to departure through miq.govt.nz. They must also show proof of their pre-booked Managed Isolation Allocation System (MIAS) Voucher at check-in.
For more information please visit the New Zealand Government website.
Passengers entering or transiting through New Zealand from most countries must have a medical certificate with a negative Coronavirus (COVID-19) PCR, RT-PCR, LAMP or antigen test result. The test must have been taken at most 72 hours before departure from the first embarkation point. This does not apply to:
Updated January 26, 2021
Only nationals of Palau and certain other travelers such as foreign dignitaries are allowed to enter Palau. For more details on entry and health rules, visit https://www.palaugov.pw/travel
Travelers are required to obtain advanced approval to enter Palau through the following steps:
Once the test result is verified and matched with the traveler’s quarantine application, the traveler will receive a quarantine certificate by email and will be asked to present the certificate along with the negative test result in paper or electronic form before boarding their United flight to Palau. Upon arrival, travelers will undergo quarantine in a government facility and will be tested up to three times for COVID-19 during the quarantine period at their own expense.
Effective May 11, Palau will consider traveler’s vaccine status in reviewing applications to enter the country. Travelers that have been vaccinated should submit proof of vaccination with their quarantine certificate application. Palau accepts only Pfizer, Moderna, and Johnson & Johnson vaccines.
Updated April 13, 2021
The government of the Philippines is restricting travel from March 22, 2021, until April 21, 2021, and only the following categories of travelers will be allowed to board:
All travelers will be required to complete a case investigation form prior to departure. Customers should complete the case investigation form within three days prior to arrival at Manila and are requested to bring a printed copy of their unique QR registration code, which will be emailed upon completion of the form.
For foreign nationals and non-OFW returning Filipino nationals: www.padlab.ph/DLS/PassengerCIF
Arriving travelers into the Philippines are required to quarantine in an accredited facility and undergo a COVID-19 test on the sixth day of arrival. If test result is positive the traveler will be required to continue the quarantine. If the test result is negative the traveler is allowed to proceed to their final destination in the Philippines.
In addition to the quarantine and test requirements noted above, passengers must have a reservation for at least six nights at an accredited hotel. The hotel must be found from this list of accredited hotels at https://www.thepoortraveler.net/2020/07/doh-accredited-hotels-quarantine-manila/. This does not apply to nationals of the Philippines or passengers with a 9(e) visa.
All customers traveling to/from the Philippines are required to wear a face shield in addition to a face covering. United will provide face shields and coverings for customers that do not have them. Travelers will also have their temperatures checked upon arrival.
Non-essential travel by citizens and residents of the Philippines is approved. If you’re a citizen or resident of the Philippines and departing for non-essential travel, you’ll be required to show proof of a roundtrip ticket, travel and international health insurance, and a BI declaration form acknowledging risk of travel. Additionally, outbound travelers are also required to download the TRAZE app prior to their journey.
Visit the Philippine Embassy’s website for more information.
Updated March 26, 2021
Any person entering the Northern Mariana Islands must have a medical certificate with a negative COVID-19 viral antigen, NAAT, RT-LAMP, RT-PCR or TMA test result taken at most 3 days before departure from the first embarkation point. This doesn’t apply to passengers arriving from the U.S., who are younger than 2 or to U.S. military personnel.
It also doesn’t apply to passengers with a medical certificate with a positive COVID-19 test result issued at most 90 days before departure from the first embarkation point and a letter issued by a health authority stating that the traveler has been cleared for travel. The test result must specify "positive" or "detected"; if marked "invalid," it won’t be accepted.
Persons entering the Northern Mariana Islands are subject to quarantine for 5 to 7 days upon arrival; must complete a CNMI Mandatory Declaration Form at least 72 hours before arrival; and are subject to Coronavirus (COVID-19) test on arrival and a second test on the 5th day after arrival.
Updated February 10, 2021
Effective February 3, travelers will not be allowed to enter French Polynesia for general tourism purposes. The government of French Polynesia’s entry restrictions allow for the following two types of travel:
Travelers are required to complete a travel certification to confirm purpose of their travel. The certification will be reviewed by government officers upon arrival in French Polynesia. Travelers are also required to complete a sworn statement to abide by French Polynesia health rules. Both forms can be found at: http://www.polynesie-francaise.pref.gouv.fr/Dossiers/Conditions-de-voyage-en-transport-aerien-au-depart-et-a-destination-de-la-Polynesie-francaise.
Travelers to French Polynesia who are 11 years of age and older are required to have a medical certificate with a negative result from a COVID-19 molecular test taken at most 72 hours before departure of their first flight to French Polynesia. All travelers must also submit an ETIS application, with a printed receipt showing a QR code that must be presented upon arrival to the country.
Upon arrival in French Polynesia, travelers will also be provided with a free self-test kit which they must administer and submit to their place of lodging on the fourth day of their stay.
Updated February 1, 2021
The Government of Aruba requires all arriving passengers, including infants, to have a travel authorization card processed within 72 hours prior to their trip for approval to board their flight to Aruba. U.S. travelers can either take a required COVID-19 test upon arrival or upload a negative COVID-19 (PCR) test result issued at most 72 hours prior to departure.
Travelers can complete the travel authorization process at www.edcardaruba.aw. Health insurance must be purchased before departure and available at the same website. This does not apply to:
Passengers arriving from Brazil, Peru or Venezuela, or residents of those countries, will not be allowed to enter Aruba. This does not apply to residents of Aruba.
Updated January 26, 2021
Travelers must complete a “Health Travel Visa” application at travel.gov.bs before departure. You must upload a negative Coronavirus (COVID-19) RT-PCR test result or select relevant exemption category, and provide your contact information. All visitors are required to opt in to mandatory COVID-19 health insurance when applying for their Health Travel Visa. You must present the approved Health Travel Visa application at check-in and upon arrival.
Travelers must have printed or electronic proof of a negative Coronavirus (COVID-19) RT-PCR test result from a sample dated no more than five days before arrival in the Bahamas. This does not apply to travelers younger than 11 (note that all children traveling with you must be included on your Health Travel Visa application). Test results must also be uploaded to the travel.gov.bs website in order to obtain the Health Travel Visa. Please note that the "rapid" or "quick" antibody test will not be accepted by authorities.
For the duration of the visit, travelers must complete a daily online health questionnaire for symptom tracking purposes. You’ll also be required to take a COVID-19 rapid test on the fifth day of your visit (unless you’re departing on or before your fifth day).
Travelers are subject to medical screening upon arrival and quarantine with monitoring for 14 days at their own expense.
Updated March 1, 2021
All passengers traveling to and from the Dominican Republic must complete an "Electronic Ticket," which will generate a QR code to be presented upon arrival and departure, and are subject to medical screening upon arrival. Learn more
Travelers arriving from the UK without a medical certificate with a negative COVID-19 PCR test issued at most 3 days before arrival are subject to a COVID-19 test and quarantine for 7 days upon arrival, at their own expense.
Updated April 1, 2021
All visitors traveling to Jamaica must obtain travel authorization issued by the Government of Jamaica prior to boarding. For a travel authorization, travelers residing in Jamaica for a minimum of six continuous months in a calendar year can apply at https://jamcovid19.moh.gov.jm/immigration.html. Travelers not residing in Jamaica can apply at https://www.visitjamaica.com. Applications for travel authorization will be accepted up to 5 days, but no less than 48 hours before the intended date of arrival in Jamaica.
Beginning March 4, 2021, all travelers age 12 and older entering Jamaica (including residents of Jamaica) must provide a medical certificate with a negative COVID-19 test. The test must have been taken no more than three days before departure and the certificate must be issued by an approved laboratory. The negative test result, along with the approved travel authorization, must be shown at check-in and arrival in Jamaica. For arrivals through March 10, the previous 10 day testing window will apply.
Types of tests accepted are:
Test results must read “Negative” or “Not Detected.” Results from home-based test kits will not be accepted.
All passengers are subject to health screenings upon arrival and must sign a Quarantine Order. Those required to undergo a COVID-19 PCR test upon arrival must self-isolate at their intended place of stay. For more information, please visit the Jamaica Tourist board website.
Updated March 2, 2021
All passengers traveling to Puerto Rico must complete a Travel Declaration Form online at www.travelsafe.pr.gov or www.viajaseguro.pr.gov
All travelers arriving to Puerto Rico will be required to quarantine at their own expense for 14 days or the duration of their stay, whichever is shorter, unless they:
If you arrive to Puerto Rico and have not been tested before arrival, you’ll receive a Testing Authorization to be tested locally at your own expense upon submission of the Traveler Declaration Form. You must quarantine for the duration of the stay or until tested locally and confirmation of results are properly submitted to the Puerto Rico Department of Health.
Travelers will only be tested at the airport if they’re presenting symptoms upon arrival and are properly referred for testing by Puerto Rico Department of Health authorized personnel.
You’ll be required to interact daily, through text message or email, with the Puerto Rico Department of Health’s automated system for traveler vigilance and monitoring. You’ll be required to respond to a simple set of questions related to current symptoms on a daily basis.
Learn more on Puerto Rico’s website.
Updated December 11, 2020
Passengers traveling to or transiting through St. Kitts and Nevis must complete a Customs, Border and Health Travel Authorization form before departure at www.knatravelform.kn/ and have a medical certificate with a negative Coronavirus (COVID-19) RT-PCR test result for a test taken at most 72 hours before departure from the first embarkation point. The certificate must be in English.
Travelers are subject to medical screening and must have confirmation of an approved, booked accommodation; learn more at www.knatravelform.kn/
Travelers must install the SKN COVID-19 contact tracing mobile app (EXMAPP).
For stays between 8-14 days, travelers must take a PCR test at their expense to book excursions and access select destination sites. For stays of 14 or more days, travelers must take a PCR test at their expense to further integrate into St. Kitts. Learn more.
Updated January 15, 2021
All visitors older than 18 traveling to St. Lucia must complete the Travel Registration Form found at https://www.stlucia.org/en/covid-19/ at least 7 (seven) days before arrival and must have a printed copy of the auto-response email received after submission.
Travelers older than 5 must have a printed medical certificate with a negative Coronavirus (COVID-19) PCR test result taken at most 5 (five) days before arrival. Travelers older than 18 must have a travel authorization letter stating that their hotel stay has been verified. Learn more.
Travelers are subject to medical screening and could be subject to Coronavirus (COVID-19) PCR test and quarantine.
Updated February 10, 2021
All arriving and transiting passengers to St. Maarten must obtain a health declaration form from https://stmaartenehas.com/ and complete it before arrival. They must also have a medical certificate with a negative COVID-19 molecular SARS-CoV-2 PCR test result issued at most 72 hours before departure of the last direct flight to St. Maarten. This doesn’t apply to children 10 and younger. Residents of St. Maarten without a negative test result are subject to a COVID-19 PCR test upon arrival at their own expense.
Travelers arriving from the U.S. must have a medical certificate with a negative COVID-19 RT-PCR test result issued at most 120 hours before departure of the last direct flight to St. Maarten or a negative COVID-19 SARS-COV-2 antigen test taken at most 48 hours before departure. The antigen test types accepted are FDA-approved and Emergency Use Authorization (EUA) tests. This does not apply to passengers younger than 10 and residents of St. Maarten.
Travelers arriving from Argentina, Bolivia, Brazil, Cape Verde, Chile, Colombia, Dominican Rep., Ecuador, French Guiana, Guyana, Paraguay, Peru, South Africa, Suriname, United Kingdom, Uruguay or Venezuela are not allowed to enter, except for residents of St. Maarten who must have a medical certificate with a negative COVID-19 RT-PCR test result issued at most 72 hours before departure of the last direct flight to St. Maarten.
This doesn’t apply to children 10 and younger.
Updated February 19, 2021
All travelers arriving into the Turks and Caicos Islands must have a travel authorization completed at least 24 hours before departure. Passengers can apply for travel authorization at turksandcaicostourism.com and must present it to immigration upon arrival. Travelers must also have a medical certificate with proof of a negative COVID-19 Nucleic Acid Amplification Test (NAAT) result issued at most 5 days before departure of the last direct flight to the Turks and Caicos Islands. This doesn't apply to children younger than 10 years old.
Travelers are also subject to medical screening upon arrival.
Updated January 6, 2021
All passengers 5 years and older must have a travel certification obtained at https://usvitravelportal.com at most 5 days before departure from the first embarkation point. Travelers 5 years and older (including passengers in transit to another destination) must also have a medical certificate with a negative COVID-19 molecular or antigen test result issued at most 5 days before departure from the first embarkation point, or a medical certificate with a positive COVID-19 antibody test result issued at most 4 months before departure from the first embarkation point. The certificate must be issued by an approved laboratory; find more details at https://usviupdate.com
Passengers could be subject to medical screening and quarantine upon arrival.
Updated April 6, 2021
All travelers age 5 and older are subject to a COVID-19 test and medical screening at their own expense upon arrival in Belize, unless they provide one of the following:
Travelers must also present a completed health form upon arrival or submit the required information through the Belize Health App at most 72 hours before arrival.
Visit the Belize Tourism Board’s website for more information. Tourists are also required to book a “gold standard” hotel prior to departure and present proof of reservation upon arrival.
Updated March 19, 2021
All passengers traveling to Costa Rica must complete Costa Rica’s health pass form in English or Spanish no more than 48 hours before their departure. This will generate a QR code which must be presented upon arrival.
Passengers traveling as tourists must also have travel insurance with coverage of Coronavirus (COVID-19) treatment and accommodation costs. Please see the insurance requirements and more on the Costa Rica Tourism Board’s website. Diplomats and Costa Rican citizens/residents are exempt from Costa Rica’s medical insurance requirements.
Airports in Costa Rica require all travelers to wear a face mask, not a generic face covering. Travelers who don’t have a face mask can ask for one from a customer service agent before departing to Costa Rica.
If you’re travelling from Costa Rica to a country that requires proof of a negative COVID-19 test taken before departure (including the U.S.), refer to this list of labs in Costa Rica authorized to perform COVID-19 testing.
Updated February 1, 2021
The government of El Salvador requires travelers to have a COVID-19 vaccination certificate or a printed negative COVID-19 PCR, RT-PCR, LAMP or NAAT test result issued a maximum of 72 hours before arrival. This doesn’t apply to travelers younger than two years, travelers with a diplomatic passport or travelers in transit.
Updated March 26, 2021
All travelers aged 10 years and older must provide a printed or electronic copy of a medical certificate with a negative COVID-19 (PCR) or antigen test result based on a nasal swab taken at most 3 days before departure from the first embarkation point. We recommend saving a screenshot or downloading a copy of your test result so that it’s easily accessible and can be shown prior to boarding. This does not apply to travelers younger than 10 years of age, travelers with a certificate of vaccination against COVID-19 if the last dose was administered at least two weeks before departure, and travelers with proof of recovery from a COVID-19 infection no more than 3 months prior to arrival. The medical certificate showing proof of COVID-19 infection must have been issued at least 10 days after the diagnosis.
Travelers without a qualifying COVID-19 test or other qualifying medical certificates are subject to a COVID-19 test upon arrival at their own expense.
Updated March 11, 2021
The Government of Honduras requires all passengers to complete an immigration pre-registration form, health survey, sworn declaration to follow all of Honduras’ sanitary and health requirements, and a customs form prior to departure. Visit https://prechequeo.inm.gob.hn/ to complete these forms. All passengers must also have proof of a negative COVID-19 rapid antibody, antigen or RT-PCR test taken at most 72 hours before arrival to Honduras.
Travelers who have been in South Africa or the UK in the past 21 days aren’t allowed to enter Honduras. This doesn’t apply to nationals and residents of Honduras. Nationals and residents of Honduras who’ve been in South Africa or the UK in the past 21 days are subject to quarantine for 14 days.
Travelers may be subject to further medical screenings and mandatory quarantine upon arrival.
Updated March 17, 2021
Travelers aren’t allowed to enter unless they are nationals or residents of Belgium, with some other exceptions.
All travelers must complete a passenger locator form within 48 hours prior to arrival and are subject to medical screening, COVID-19 testing and quarantine. Electronic submission of the passenger locator form is preferred. Travelers using the paper version should print and complete two copies – one will be given to Belgian authorities upon arrival, while the other should be held for 48 hours after arrival.
All Belgian residents and nationals, as well as residents of any EU or Schengen Area country, must complete a sworn statement before entering or leaving Belgium. The sworn statement can be filled out online or downloaded and printed here. Travelers should carry their completed sworn statement at all times while they are in Belgium. This also applies to travelers transiting through Belgium regardless of nationality.
Any travelers who are not citizens or residents of the EU or Schengen Area must have a Schengen visa issued by Belgium after March 18, 2020, or an essential travel certificate from the Belgian Embassy or Consulate General. More information is available here.
All travelers entering Belgium from the U.S. or any country currently considered a “red zone” who are not residents of Belgium must provide a negative result from a COVID-19 PCR test taken no more than 72 hours before departure. The test and results provided must meet the following requirements:
This pre-departure testing requirement doesn’t apply to residents and citizens of Belgium or, through February 12, 2021, those under 12 years old; beginning February 13, 2021, the requirement doesn’t apply to those younger than 6.
All international travelers whose final destination is in Belgium will be required to self-quarantine upon arrival. The quarantine can be lifted only if a PCR test taken on the seventh day of quarantine returns a negative result. Learn more about this requirement and applicable exemptions at www.info-coronavirus.be/en/
Residents of Belgium who are returning from a red zone after a stay longer than 48 hours are asked to have themselves tested on day 1 and day 7 of the quarantine, in a testing center. A testing center is available at Brussels Airport. Learn more at https://www.brusselsairport.be/en/passengers/the-impact-of-the-coronavirus/covid-19-test-centre-at-brussels-airport
Updated February 10, 2021
Entry to the Republic of Croatia is restricted or prohibited due to COVID-19 with certain exceptions. Travelers from an EU/EEA member state on the green list of the European Centre for Disease Prevention and Control, regardless of their citizenship, may enter if they show no sign of COVID-19 and have not been in close contact with an infected person.
U.S. citizens and residents can travel to Croatia if:
Travelers who meet the above requirements must also provide evidence that they have paid for their accommodation in Croatia in advance and in full prior to arrival.
Further details can be found at https://www.koronavirus.hr/recommendations-and-instructions-for-crossing-the-state-border/736
Updated April 20, 2021
Before you travel, check the French government’s website for the latest information.
All travelers, including those transiting through France, must complete an International Travel Certificate and present it prior to boarding and to immigration upon arrival to France. You can download the form in English and French here – it’s located under the headline "Attestation de déplacement dérogatoire vers la France métropolitaine depuis les pays tiers et déclaration sur l'honneur."
Passengers must also:
Travelers from outside the EU must also sign a sworn statement that they will self-isolate for 7 days before getting another PCR test.
The French embassy or consulate may issue a special exemption to allow passengers to travel from the U.S. to France even if they do not have a negative COVID-19 test on departure.
This does not apply to passengers younger than 11 years old, and members of delegation on official mission, diplomatic mission staff, or international organization staff with headquarters or offices located in France, as well as their spouse and children, are exempt. Passengers who originate from a country from which the test is not requested and transit through the U.S. are not required to have a negative PCR test result for boarding on their flight to France. Passengers flying from the U.S. to Charles De Gaulle Airport, to connect to another Schengen country are not required to have a PCR test result for boarding, except if it is required in the country of their final destination.
All passengers could be subject to a COVID-19 PCR test and quarantine upon arrival.
Updated March 26, 2021
By the order of Germany’s Federal Ministry of the Interior, select passengers are not allowed to enter Germany. Please check the entry restrictions for your trip.
All travelers 6 years of age or older are required to present a qualifying negative COVID-19 test result taken 48 hours before arrival in Germany, regardless of the coronavirus risk level in their country of origin, unless exempt. This applies to travelers transiting through Germany to countries in the Schengen Area, even if they’re only transiting through those countries as well. This doesn’t apply to travelers transiting through Germany to a non-Schengen Area country.
All travelers 6 years of age or older are also required to wear medical-grade face coverings while inside the airport. Ordinary face coverings may be worn on flights to and from Germany.
If you're entering Germany from another country and have visited a high-risk area in the last 10 days, then you're required to stay in quarantine for 10 days after entry. You also must complete a Digital Registration before entering Germany. Passengers will no longer be subject to quarantine if they test negative for COVID-19 after 5 days. Visit this website for more information about testing restrictions.
Updated March 29, 2021
Beginning April 19, 2021, U.S. travelers are free to enter Iceland if they have received an acceptable vaccine: Pfizer (two doses), Moderna (two doses) and Johnson & Johnson (single dose). This exemption also applies to U.S. travelers who have a medical certificate recording prior Covid-19 infections.
Vaccinated passengers must undergo a PCR test upon arrival and self-isolate until the results are available, typically the same day or early the next day. If the test result is negative, no further travel restrictions apply.
For more information, visit Iceland’s Directorate of Health website.
Updated April 20, 2021
All passengers arriving in Ireland (Rep.) from the United States who are 16 years old or older, including Irish citizens, are required to complete a COVID-19 Passenger Locator Form within 48 hours prior to arrival. Details of children under the age of 16 should be included on a form completed by an adult accompanying them. After completing the form, passengers will receive an email receipt. Paper forms will be available at the airport upon arrival, but we recommend completing the online form ahead of time. Passengers must present this email receipt or a completed printed version of the form upon arrival.
All passengers arriving in Ireland (Rep.) must quarantine for 14 days, unless exempt. Travelers arriving from locations not specified as high-risk countries can quarantine at the address included on their Passenger Locator Form, but travelers arriving from high-risk locations including the United States must quarantine at a designated facility. Travelers must pre-book a designated facility at quarantinehotelsireland.ie and show proof of their booking before boarding their flight.
All travelers over the age of 6 arriving into Ireland must have a medical certificate with a negative result from a COVID-19 RT-PCR test taken no more than 72 hours prior to arrival in Ireland, unless exempt. Travelers who arrive without a negative test result must quarantine in a designated facility at their own expense.
For more information on Ireland’s public health measures, visit gov.ie
Updated April 13, 2021
The Netherlands has restrictions on travel in place, and has suspended flights from certain countries. Be sure to check your specific entry restrictions and visit the Government of the Netherlands website for more information.
Starting January 23, boyfriends/girlfriends/partners of residents of the Netherlands, as well as accompanying children who are younger than 18 years old, are not allowed entry. You can find more detail on the Government of the Netherlands website.
Passengers who are departing from high-risk COVID-19 countries, including the United States, must present to United a completed "Health Declaration Form" before boarding. This doesn’t apply to passengers younger than 13 years. The government of the Netherlands also requires you read these documents before traveling:
Passengers traveling to the Netherlands will need to provide a negative COVID-19 PCR test result before boarding their flight to the Netherlands and upon arrival. The test results must be in English, German, French, Spanish or Dutch, and be issued no more than 72 hours prior to the passenger’s arrival in the Netherlands. All passengers must also take a rapid COVID-19 test within four hours of boarding their flight to the Netherlands. Approved rapid tests include antigen, RT-LAMP, RT-PCR, molecular, NAAT, TMA and ID Now tests. Travelers must not leave the airport after the test is performed. This doesn’t apply to travelers under 13 years of age.
Passengers also have the option to provide a PCR or NAAT test result from a PCR or NAAT test taken no more than 12 hours before departure instead of the previously mentioned PCR test and rapid test.
If you’ve had coronavirus and are therefore unable to present a negative NAAT (PCR) test result, you can travel if you can present the following documents:
Passengers are subject to self-quarantine for 10 days. Learn more about travel restrictions and entry requirements for the Netherlands.
Updated April 2, 2021
Before you visit Switzerland, please check the entry restrictions for your trip and learn more on the government of Switzerland’s website.
Travelers entering Switzerland must have one of the following:
The test result documents must contain the following information:
These test requirements do not apply to:
Travelers must also complete a Contact Tracing Card form before arrival. Travelers arriving from countries considered high risk are subject to quarantine for 10 days, with some exceptions. For more information on the quarantine, please visit the government of Switzerland’s website.
Updated April 5, 2021
To protect everyone’s health, all travelers must complete an online passenger locator form (PLF) before arriving in or transiting through the United Kingdom. The form must be presented at check-in and upon arrival.
Travelers who have been in or transited through a red list country in the past 10 days are not allowed to enter. This does not apply to British nationals, nationals of Ireland (Rep.) or residents of the UK.
All passengers traveling to or transiting through the UK from abroad must have a negative COVID-19 PCR, LAMP, nucleic acid or antigen test taken in the 3 days before starting their journey to the UK.
Negative test results must be in English, French or Spanish and the test result certificate must include:
Travelers who arrive without a negative test result that includes this information could receive a £500 fine for their first offense, with escalating penalties for subsequent offenses. Children under 11 years old and passengers traveling from certain countries are exempt. To learn more about the testing requirements for traveling to the UK, visit gov.uk.
Travelers who have been in or transited through a red list country in the past 10 days and are not exempt from mandatory hotel quarantine must book a 10-day hotel quarantine and testing package before entering the UK and provide confirmation on their passenger locator form. Travelers arriving from a non-red list country must still book a testing package before entering (the test booking confirmation will be verified before boarding), quarantine for 10 days at home, and take a COVID-19 test on day 2 and day 8 of their quarantine.
Travelers who are not exempt from testing and quarantine requirements will be denied boarding if they cannot show their PLF receipt, or their PLF does not include a reference to a test or hotel quarantine package booking confirmation.
It is a legal requirement that everyone wears a face covering on public transport in the UK.
Failure to comply with the above measures is a criminal offense and could result in a fine. Please visit www.gov.uk/uk-border-control for detailed public health advice and requirements for entering the UK.
If you’re departing the UK, you can only travel for essential reasons:
While national restrictions are in place, you can only travel internationally from England for legally permitted reasons. This does not include leisure travel.
You must complete a travel declaration form and carry it with you along with any evidence supporting the reason for your trip. Download the form and learn more about the requirements here. You may be required to show the form at the port of departure. It is an offense to enter a port of departure or embarkation point without a properly-completed form if you are traveling internationally. Some job-related exemptions apply. You may be issued a fixed penalty notice and directed to return home if you do not have a valid reason for travel. Citizens and residents of countries outside the UK are allowed to return home, but are still required to complete the form.
Before your trip, check your destination’s official website and our travel requirements tool, in addition to checking the entry restrictions listed for your destination on this page.
Updated April 9, 2021
The government of Israel is suspending most flights scheduled to enter or leave Israel. United has received approval to operate a limited number of flights, and customers who wish to travel to or depart from Israel should contact United to confirm their flight status.
Israeli nationals traveling to Israel must have an exemption approval form from the government committee to enter the country. All other passengers must have an entry permit for foreigners issued by the Israeli population and immigration authority.
All travelers must have an Israeli health declaration and entry report form to enter and must provide proof of a negative COVID-19 PCR test taken less than 72 hours before departure from the first embarkation point. Passengers are subject to a COVID-19 PCR test upon arrival. All travelers except for nationals and residents of Israel must also have health insurance to cover COVID-19 expenses.
Updated March 22, 2021
All arriving out-of-state Alaska passengers must complete an online Traveler Declaration Form, as well as provide a negative COVID-19 PCR test taken within the last 72 hours, and present results upon arrival.
If a non-resident arrives without a pre-test, testing is available for $250 per test. You will be required to self-quarantine at your expense while waiting on results.
You can visit Alaska’s official government website for more information.
Updated September 4, 2020
Los Angeles
The city of Los Angeles requires all travelers over the age of 16 to fill out an online form prior to or upon arrival acknowledging that they have read and understood California’s travel advisory. This includes a 10-day self-quarantine for travelers arriving to Los Angeles from other states or countries on non-essential travel, including returning County of Los Angeles or California residents.
San Francisco
San Francisco has ordered a mandatory, 10-day quarantine for people coming from outside the nine-county Bay Area region.
Other cities in California may have quarantine restrictions in place, so please check the California Public Health website for the latest information.
Updated January 13, 2021
Travelers are not allowed to enter Canada, with the exception of:
All travelers 5 years of age or older must have a medical certificate with a negative COVID-19 PCR, RT-PCR, Nucleic-acid Amplification Test (NAAT), LAMP or RT-LAMP test result taken at most 72 hours before departure of the last direct flight to Canada. In lieu of a recent negative test, travelers can instead provide a medical certificate of a positive COVID-19 test result for a test taken at least 14 days, but no more than 90 days, before departure of the last direct flight to Canada.
Travelers must arrive at Calgary (YYC), Montreal (YUL), Toronto (YYZ), or Vancouver (YVR) and are subject to quarantine for 14 days. Effective February 22, 2021, travelers are required to undergo a COVID-19 test upon arrival at the airport in Canada. Another test will be required at the end of the traveler’s 14-day quarantine period. Travelers must reserve a 3-night stay in a government-authorized hotel in the city in which they first arrive in Canada while waiting for the results of their arrival test. If they receive a negative result, travelers can take a connecting flight to their final destination within Canada. Some exemptions apply to Canada bound travelers and those transiting to a different country.
Before boarding their flight to Canada, travelers are required to submit their travel and contact information, including a suitable quarantine plan, using the ArriveCAN app or the official online form, as well as undergo a temperature check. Download the ArriveCAN app: iOS, Android or web format. Customers are required to provide their information in advance of travel and will be required to show their ArriveCAN receipt when seeking entry into Canada.
For more information, visit the Canadian government’s website.
Updated February 17, 2021
As of July 28, all passengers traveling to Connecticut are subject to a mandatory 14-day self-quarantine upon arrival if they’re originating from a restricted state or territory. For more information, visit the state of Connecticut’s website.
Updated August 18, 2020
Beginning November 13, the city of Chicago is offering travelers more options to avoid a mandatory 14-day self-quarantine upon arrival. Travelers arriving from certain states can obtain a negative COVID-19 diagnostic (RT-PCR or NAAT) test, taken no more than 72 hours before arrival, to avoid the 14-day self-quarantine. Travelers arriving from other states may still be subject to the quarantine. Visit the city of Chicago’s website to learn more about the specific restrictions by state and how they apply to your travels.
Updated November 12, 2020
Hawaii’s governor issued a mandatory 10-day self-quarantine order for all travelers arriving to Hawaii. All travelers, both residents and visitors, are required to self-quarantine for 10 days upon arrival into Hawaii. All adult travelers 18 or older destined for or connecting through Hawaii must also complete the state’s online Safe Travels application. United highly recommends completing this online application before boarding to avoid long wait times upon arrival and missed flight connections.
If your duration of stay is less than 10 days, you must self-quarantine for the entire duration of your stay in a residence, hotel room or rented accommodations. You can’t use shared facilities or go to public places like the beach, pools, fitness centers, shopping centers, restaurants, bars or local attractions. You can only leave your quarantine location for medical emergencies or to seek medical care, and you can’t have visitors.
Travelers to Hawaii may be exempted from quarantine if they upload a negative COVID-19 NAAT test prior to departure, administered by one of Hawaii’s Trusted Partner sites no more than 72 hours before departure. If your test result isn’t available before boarding the final leg of your trip to Hawaii, you must quarantine for 10 days or the length of your stay, whichever is shorter. Tests performed at facilities not included on the state of Hawaii’s designated Trusted Testing and Travel Partners list won’t be accepted. If you’re traveling from the U.S. to Hawaii, you may be able to arrange your test through United.
When you arrive in Hawaii, skip the line by receiving pre-clearance for the Safe Travels application. To do this, complete the application and upload your negative COVID-19 test result, if applicable, to receive a QR code. Then, about 90 minutes before your flight, speak with a United agent at your gate to verify your enrollment status. (If you’re flying from San Francisco, follow signs to a designated area to speak with an agent.) If you qualify for pre-clearance, you’ll receive a wristband to wear for expedited entry. Pre-clearance doesn’t apply to flights to Lihue.
Updated April 13, 2021
The State of Massachusetts requires all arriving passengers, including returning residents, to complete a "Massachusetts Travel Form" prior to their flight unless visiting from an area designated as "lower-risk". Passengers from states with significant spread of COVID-19 must quarantine for 14 days upon arrival or produce a negative COVID-19 test result that has been administered 72 hours prior to arrival.
Travelers and residents returning from any U.S. state or territory beyond the immediate region (New York, Connecticut, Pennsylvania and Delaware) should self-quarantine at their home, hotel or other temporary lodging following recommendations from the CDC. For more information, visit the state of New Jersey’s website.
Updated December 7, 2020
Effective November 4, new New York Department of Health guidelines allow out-of-state travelers and travelers from any CDC Level 2 or Level 3 Travel Health Notice country to the state of New York to “test out” of the mandatory 14-day quarantine.
Travelers from states that are contiguous with New York (Connecticut, Massachusetts, New Jersey, Pennsylvania and Vermont) are exempt from the travel advisory; however covered travelers must continue to fill out the Traveler Health Form.
Guidelines for travelers to test out of the mandatory 14-day quarantine are as follows:
For more information, visit New York State’s Department of Health website.
Updated November 4, 2020
By Presidential Proclamation, there are entry restrictions if you’re traveling to the U.S. from:
Customers traveling from these countries who are U.S. citizens, lawful permanent residents or immediate family members of U.S. citizens are recommended to self-quarantine for 14 days upon entering the U.S.
Non-U.S. citizens who have visited the countries listed above in the past 14 days will not be allowed to enter or transit through the United States.
The CDC requires all travelers flying to or transiting through the U.S. from international destinations, including U.S. citizens, to provide proof of either a negative COVID-19 test within the last three days or documentation of recovery from COVID-19.
The COVID-19 test must:
Documentation of recovery must include:
Travelers must show written proof of their negative laboratory test result or documentation of recovery before boarding. This requirement does not apply to children under 2; U.S. military personnel and civilian employees, dependents or contractors traveling on orders; or those traveling entirely within the United States, including the 50 U.S. states, American Samoa, Guam, the Northern Mariana Islands, Puerto Rico and the U.S. Virgin Islands. Some states or territories may have individual entry restrictions in addition to the federal regulation for international travel to the U.S. We recommend checking the CDC website before your trip to learn more.
To check specific entry restrictions for your trip, please enter your information on our Travel Restrictions page.
Updated March 8, 2021
Travelers entering Mexico may fill out the FMM (Multiple Immigration Form) online. A copy must be printed and presented to immigration officials.
Travelers entering Mexico must also complete a "Cuestionario de indentificacion de factores de riesgo en viajeros" form and present it to immigration upon arrival. The form can be found at afac.hostingerapp.com.
All travelers arriving in or departing from Mexico must fill out an online health declaration and submit it up to 12 hours from the time of their departure. Once submitted, they will receive a confirmation and QR code. This QR code will be valid up to three hours past the scheduled departure time. In case of a delay greater than three hours, travelers will need to submit the form again and receive a new QR code. Children under 2 years old are exempt.
Updated March 24, 2021
Passengers who have been in South Africa or the UK within the past 20 days prior to departure to Panama are not allowed to enter, except for nationals and residents of Panama.
The Government of Panama requires that all passengers present either proof of a negative COVID-19 PCR/Antigen test result issued or dated at most 48 hours before arrival in English or Spanish, or take a test upon arrival at their own expense. This does not apply to those who have “laissez passer.” Passengers who arrive to Panama without a valid negative test must take a rapid COVID-19 PCR or antigen test at the terminal and will be subject to quarantine if they test positive. Passengers are subject to random COVID-19 tests upon arrival, even if they have a negative test result.
All travelers are also required to fill out a health declaration form online before boarding. Once travelers submit the form, they’ll receive an email with a digital copy of the form which must be shown to officials upon arrival. If travelers are unable to fill out the form online, they must fill out a paper version prior to arrival into Panama.
Residency permits and visas issued by Panama that expired after March 13, 2020, are accepted for entry until June 30, 2021.
Visas issued by Panama between January 1, 2020, and October 31, 2020, that expired between March 13, 2020, and December 31, 2020, and which have an extension issued by the consulate, are accepted for entry until June 30, 2021.
Updated February 10, 2021
Only Argentinians, residents, foreign citizens with a special permit issued by the Direccion Nacional de Migraciones (DNM) and certain other travelers are allowed to enter Argentina. Travelers are also required to:
There are exemptions for the COVID-19 RT-PCR test, including:
Beginning March 27, 2021, travelers are subject to a COVID-19 antigen test upon arrival at their own expense.
Passengers with visas issued by Argentina before March 17, 2020, must also have a National ID Card issued to residents, or a certificate issued by the consulate. Passengers with visas issued after March 17, 2020, are allowed to enter, as well as those with diplomatic, official or courtesy visas.
Updated March 29, 2021
Beginning December 29, all travelers arriving to or transiting through Brazil are required to present two items before boarding:
The test result is not required for travelers younger than 2 years old, or travelers younger than 12 years old who are traveling with a companion with the appropriate documentation.
Travelers who in the past 14 days have been in or transited through the United Kingdom or South Africa are not allowed to enter or transit through Brazil. This does not apply to nationals of Brazil or their spouses, partners, children, parents or guardians, or to people with a permanent residence permit issued by Brazil. But they are subject to quarantine for 14 days.
Updated February 12, 2021
As of April 5, 2021, only the following travelers will be allowed to enter Chile until further notice:
All travelers entering Chile must:
All travelers entering Chile, except unaccompanied minors 12 years and under, must also quarantine for a minimum of 10 days and do the following:
Passengers younger than 18 years old traveling unaccompanied are subject to quarantine at home.
All passengers arriving at the Santiago airport (SCL) are required to fill out a customs declaration form at sagingresoachile.cl to help expedite the clearance process upon arrival.
Before you visit Chile, please check the entry restrictions for your trip and learn more on the government of Chile’s website.
Updated April 8, 2021
Beginning April 7, 2021, all travelers are required to present a negative COVID-19 PCR test taken at most 96 hours before departure. Colombian nationals, M or R visa holders, diplomats and their dependents who can’t present a negative COVID-19 PCR test must obtain one in Colombia and quarantine until obtaining a negative result or quarantine for 14 days. All other travelers without a negative COVID-19 PCR test taken at most 96 hours before departure will not be allowed to enter Colombia.
A completed “Check-Mig” form must be submitted no more than 24 hours before the departure of your flight to Colombia. Fill it out here in English, French or Spanish.
Travelers must download the CoronaApp app to their mobile device before departure to report their health status before their flight and during the 14 days after arrival.
If you’re traveling to and from Colombia, you must bring multiple face coverings on board because the flight is more than two hours. Passengers over the age of 60 and those with chronic illnesses should wear N95 face masks. When traveling from Colombia, you’ll only be allowed to enter the airport starting three hours before your flight.
If travel restrictions evolve and impact your plans, visit our COVID-19 Updates page to learn how to make changes to your trip.
Updated April 2, 2021
All travelers to Ecuador, including nationals and residents, are required to present a completed health form and proof of a negative COVID-19 antigen or RT-PCR test result from a test taken at most 3 days before arrival. A COVID-19 test is not required for any passenger under the age of 2, or from those customers who have proof of a previous COVID-19 infection with documentation of recovery dated within the last 90 days, or have completed receiving COVID-19 vaccination. All arriving passengers are still subject to a COVID-19 test upon arrival and quarantine.
A completed "Declaracion de salud del viajero" must be presented upon arrival. The form can be found at https://www.cancilleria.gob.ec/wp-content/uploads/2020/06/formulario_de_salud_del_viajero_revisado.pdf.pdf_1-1.pdf.
Travelers arriving in Ecuador from certain countries and regions may be subject to additional restrictions. Check our travel requirements tool before your trip for the most up-to-date information.
Updated April 14, 2021
All travelers entering Peru must have a negative COVID-19 PCR test result issued no more than 72 hours prior to departure, or an antigen test result or epidemiological medical discharge certificate. Children under 12 years old will only need a certificate of good health. Travelers must use both a mask and a face shield while on board. They must also complete a health condition affidavit within 72 hours of departure or they won't be allowed to enter the country. Travelers arriving in Peru are also required to quarantine for 14 days in their homes or another government-approved location.
Travelers who have been in Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland (Rep.), Italy, Kosovo (Rep.), Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova (Rep.), Monaco, Montenegro, Netherlands, North Macedonia (Rep.), Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Ukraine, United Kingdom or Vatican City (Holy See) in the past 14 days are not allowed to enter.
Updated February 4, 2021
Depending on the destination of your international travel plans, there may be specific notices and advisories. For more information, visit the International Travel page.
Cuba: Travel policy changes
As of June 16, 2017, individual people-to-people travel to Cuba for customers who are subject to U.S. jurisdictions are no longer allowed. All customers booking travel on United to or from Cuba must certify their eligibility under one of the authorized categories provided. Please visit the U.S. Department of the Treasury’s Cuba travel page to learn more about the authorized categories for U.S. citizens to travel to Cuba.
Additional security measures for international flights to the U.S.
In addition to standard security procedures, the U.S. Department of Homeland Security (DHS) requires additional security measures for all international flights to the U.S., which may result in extra screening for everyday items such as large electronics, powder, food, books and magazines. TSA has a full list of what is and isn’t allowed on their website.
Large electronics: Travelers with electronic devices larger than a standard smartphone should be prepared to remove these devices from their protective cases or outer packaging for inspection. If you have a case that requires a screwdriver or other special tools to remove, we recommend doing so before arriving at the airport.
Powder-based substances: We recommend all customers place any items that resemble powder in their checked baggage. Some travelers with powder-based substances in their carry-on bags and personal items greater than what would fit in a standard soda can (12 fluid ounces or 350 milliliters) may be subject to additional security measures put in place by the DHS.
For those selected for additional security measures, powder substances in excess of this amount won’t be allowed in the cabin of the aircraft. Examples of powder include ground coffee and tea, flour, sugar and spices. There are some exemptions, including baby formula, medically necessary powder and human remains.
Please note that some foreign governments who perform this screening at the central checkpoint may follow more strict measures, including confiscating and disposing of powder-based substances in excess of permitted quantities.
Arrival times: The Transportation Security Administration (TSA) recommends arriving at the airport at least three hours before your international flight to allow time for the additional security measures. Please note the airport check-in hours first.
For more information, please visit the DHS website. You may also contact @AskTSA via Twitter or Facebook Messenger with specific questions or visit TSA customer service.
Traveling on flights precleared by U.S. Customs and Border Protection
If you’re traveling to the U.S. from one of the international airports listed below, we recommend you arrive at the airport three hours before your scheduled departure time. Flights from these airports are precleared by U.S. Customs and Border Protection, so please allow extra time to complete additional border security screening processes before you depart. When you arrive in the U.S., you’ll arrive at a domestic terminal.
We operate flights precleared by U.S. CBP before departure from the following international airports: Aruba (AUA), Bermuda (BDA), Dublin (DUB), Freeport (FPO), Nassau (NAS), Shannon (SNN), Edmonton (YEG), Halifax (YHZ), Ottawa (YOW), Montreal (YUL), Vancouver (YVR), Winnipeg (YWG), Calgary (YYC) and Toronto Pearson (YYZ).
ESTA approvals
There have been some changes recently to the Electronic System for Travel Authorization (ESTA) applications and approvals are no longer processed instantly. If you don’t have a U.S. passport and require an ESTA, we recommend applying when you book your travel and no less than 72 hours prior to travel.
Chicago O’Hare & New York/Newark: Space capacity and crowd behavior testing
At Chicago O’Hare and New York/Newark, United is testing new technology to learn how to reduce crowding in this space. We use anonymized data from mobile devices, CCTV and/or sensors at select gate areas and United Club locations to monitor the number of people, solely for managing space capacity and crowd behavior.
This data cannot be used to identify individuals. You can also disable your mobile device’s Wi-Fi to further opt out of detection via wireless networks. Please see below for how we use this data.
How we use CCTV feeds for this test
United uses certain technology to process video feeds from CCTV, which detect non-identifying attributes to create and obtain a count of people within a specific area. We do not process, collect or retain any personally identifiable attributes of an individual.
How we use wireless networks for this test
Wi-Fi or Bluetooth capabilities are available within most mobile devices to allow for connectivity and access to the internet and other technologies. These devices broadcast a Wi-Fi or Bluetooth MAC address (12-digit set of characters) assigned by the manufacturer to allow detection by Wi-Fi or BLE sensors.
United uses its wireless network to detect the available MAC addresses broadcasting within specific areas and anonymizes it into an unidentifiable hashed data string which is then used to provide a count of a device present. We then use this anonymized information to help create an understanding of how many people may be within the area.
We do not collect or retain any personally identifiable attributes which may be associated along with the MAC address nor can we reverse-detect a MAC address once it has been anonymized.
You can turn off your device’s Wi-Fi and Bluetooth functions to prevent detection by wireless networks.
U.S. IDs
Due to the coronavirus, if your driver's license or state-issued ID expired on or after March 1, 2020, and you are unable to renew at your state driver’s license agency, you may still use it as acceptable identification at the checkpoint. TSA will accept expired driver’s licenses or state-issued ID a year after expiration or 60 days after the duration of the emergency, whichever is longer.
REAL ID enforcement
Beginning October 1, 2021, every traveler must present a REAL ID-compliant driver’s license, state-issued enhanced driver’s license or other acceptable forms of identification, such as a valid passport or U.S. military ID, to fly within the U.S. Review the complete list of acceptable identification.
Travelers who don’t present an acceptable form of identification won’t be permitted through the security checkpoint.
Learn more about REAL ID enforcement and frequently asked questions.
Berlin airport change
Beginning November 8, 2020, flights to and from Berlin, Germany, will operate out of Berlin Brandenburg Airport (BER). This will replace Berlin Tegel Airport (TXL) as the primary international airport for Berlin, and all commercial airline operations at Tegel will end after November 7, 2020. For directions and more information about Berlin Brandenburg Airport, visit https://ber.berlin-airport.de/
Chicago O’Hare construction
Beginning May 28, 2020, two of the four pedestrian tunnels connecting Chicago O’Hare Terminal 1 and Terminal 2 to the main parking area and the CTA Blue Line station will be closed for construction. Alternate routes between each location will remain open and will be marked with signs.
Starting March 30, 2021, utility and pavement replacement construction on the lower level arrivals roadway will begin, eliminating about half of the curbside customer pickup area in Terminals 1 and 2. Some of the crosswalks adjacent to the closed areas and the ramp to the recirculation road will also be closed during construction, which is expected to be completed in 2022. As a result, more traffic congestion than usual is expected for travelers arriving at Terminals 1 and 2. To avoid delays, you’re encouraged to add extra time to your travel plans. Short-term parking for passenger pick-up is recommended.
Beginning April 16, 2021, motorists to O’Hare should expect additional traffic congestion due to ongoing construction on the Kennedy Expressway (Interstate 90). Outbound Kennedy motorists must merge sooner to access ramps, including the ramp to Interstate 190 to O’Hare, as a new collector-distributor road is located just after Canfield Avenue, about one mile before the current ramp access. We recommend allowing yourself extra time to arrive at the airport and to plan for alternate routes.
Cincinnati security checkpoint hours
The security checkpoint at the Cincinnati Airport is open from 3:30 a.m. until 9 p.m. daily. Please plan to arrive at the airport prior to 9 p.m. – even if your flight is delayed – to make sure that you have enough time to pass through the security checkpoint before it closes. It will not stay open late to accommodate delayed departures, and you will not be able to board your flight.
Denver construction
If you’re flying out of Denver, we recommend arriving two hours before your scheduled departure time due to construction in the Great Hall of the Main Terminal. This ongoing construction may result in longer check-in times, new construction walls and limited dining and shopping options. Directional signage will be posted throughout the terminal and personnel will be available to answer questions. Please visit the Denver International Airport’s website for more information.
Denver bag drop
Denver International Airport (DEN) offers free bag drop and check-in service at the Transit Center and 75th Avenue to make it convenient for you to travel, baggage-free, from the time you arrive until you board your flight.
Transit Center bag check: Check your bag at the Transit Center and get your boarding pass before you head up to the terminal and through security.
75th Avenue drive-up bag check: Drive up and check your bag from the comfort of your car before you park. A greeter will remove your bags from your car, check you in for your flight and even print your boarding pass. Then, park in one of the lots or head to the terminal, baggage-free. Upon arriving at the terminal, head directly to security.
Haneda airport processing times
Due to airport expansion occurring at Haneda (HND), we recommend checking in online or with the United app and allowing extra time for checking bags and security screening.
Houston Intercontinental construction and closures
Starting December 1, 2020, roadway construction on North Terminal Road at Houston Intercontinental Airport will reduce the number of lanes leading to Terminal C Arrivals. As a result, we’re expecting more traffic than usual for passengers departing from Terminals C, D and E. Roadway construction is expected to be complete in March 2021.
To avoid curbside pickups, family members or friends can park for free at the Terminal C Garage for the first hour.
Starting January 13, 2021, construction on a new baggage handling system may cause some additional traffic delays along the North and South Terminal Roads. Also due to this project, beginning April 19, 2021, all vehicle traffic from Terminal C Departures Ramp will be rerouted through the Toll Plaza and will exit through Terminal E Garage onto South Terminal Road. To avoid delays, you’re encouraged to add extra time to your travel plans. This phase of the construction is scheduled through December 2021.
As of March 1, 2021, the Terminal D/E parking garage is permanently closed to allow crews to begin construction on the new international terminal arrivals and departures hall. Please park in any other terminal garages, including Terminal C, and use the subway train to access Terminal E.
Kansas City airport processing times
We recommend that customers departing from Kansas City (MCI) allow extra time for check-in and security screening, especially during morning hours. Airport check-in counters open at 3:30 a.m. and TSA security checkpoints open at 3:45 a.m.
Lafayette, Louisiana airport processing times
We recommend that customers departing from Lafayette (LFT) allow extra time for check-in and security screening. Airport check-in counters open at 3:30 a.m. and TSA security checkpoints open at 3 a.m.
Los Angeles traffic information and taxi/rideshare pickup
Ongoing construction near Los Angeles (LAX) is causing heavy traffic outside the airport. We recommend allowing extra time and arriving at least two hours before your flight.
Taxi and rideshare pickups leaving the airport have been relocated to LAX-it, a new area accessible to travelers by shuttle or a short walk from baggage claim. Learn more at flylax.com/lax-it
New York LaGuardia Terminal B updates
With the opening of the new Terminal B Arrivals/Departures Hall at New York LaGuardia on June 13, 2020, it may take up to 20 minutes to walk from the end of the TSA security checkpoint in Terminal B to the gate area. Travelers departing out of Terminal B after this date should plan to arrive at the airport earlier than usual to allow for this additional travel time.
Phoenix terminal change
All our flights depart and arrive from the new Terminal 3 at Phoenix Sky Harbor International Airport (PHX).
San Pedro Sula processing times
Ramón Villeda Morales Airport has limited resources after damage from storms and flooding, so it may take longer than usual to check in since verification is required for all COVID-19 documents. We recommend arriving at least four hours before your scheduled departure time and using immigration and customs precheck at prechequeo.inm.gob.hn/Login
San Juan additional security screenings
The TSA has implemented additional security measures at Luis Muñoz Marín International Airport (SJU) that require all wet or frozen food items to be removed from carry-on baggage and inspected. While food items are permitted in carry-on baggage, travelers departing San Juan are advised to allow extra time at security or to check bags containing wet or frozen food items to expedite the screening process. This policy applies to standard screening lanes but does not affect TSA Pre✓® lanes.
St. Thomas construction
Renovations are underway at Cyril E. King Airport (STT) in St. Thomas. This may lead to longer wait times for check-in and security screening, so we recommend getting to the airport 3 hours before your departure.
Vail, Colorado, construction
Construction is underway at Eagle County Regional Airport (EGE), resulting in a longer walk between the TSA security screening and gates. We recommend allowing more time for this distance, and require customers to check in 45 minutes before departure if traveling with checked baggage.
Washington Dulles construction
Construction is underway at Washington Dulles (IAD) near the ticket counters. This may lead to longer wait times if you’re checking in or checking bags, so we recommend getting to the airport early.
Washington National construction
Construction at Washington National Airport (DCA) is expected to cause traffic delays on airport roadways, as work crews close lanes in front of Terminal B. Please allow additional travel time to and from the airport. For pickups and drop-offs, please consider using the Terminal Garages since they are located outside the construction zone. Visit flyreagan.com/ProjectJourney for the latest updates.
As you plan your next visit, learn how we're putting your health and safety at the forefront of your United Club℠ experience.
We've temporarily suspended operations at most United Club locations and all United Polaris® lounges across our network. For updated hours of operation, visit our United Club and Lounge Locations page. Hours and available locations are subject to change.
Tickets: Applies to standard fare tickets issued between March 3, 2020 and May 31, 2021 and Basic Economy fare tickets issued between March 3, 2020 and April 30, 2021.
Changes/Cancellations: Customers with Basic Economy fare tickets issued between March 3, 2020 and April 30, 2021 or standard fare tickets issued between March 3, 2020 and May 31, 2021 will be permitted to change without paying a change fee. If the new flight is priced higher, the customer may change for no change fee but must pay the fare difference. If the new flight is priced lower, the customer may change without paying a change fee, and standard fare tickets may be given residual value in the form of a future flight credit. If you purchased your ticket from a third-party agency, please check with the issuing agency for the rules of your ticket. Any changes or cancellation must occur prior to ticketed travel date.
Fare Validity: This applies to all standard fare tickets issued through May 31, 2021 and Basic Economy fare tickets issued through April 30, 2021, all destinations, all points-of-sale, all travel dates available for sale, provided ticket number starts with 016.
Miscellaneous: Fares, fees, rules and offers are subject to change without notice. Seats are capacity-controlled and may not be available on all flights or days. Some fares are non-refundable except during the first 24 hours after purchase. Other restrictions may apply.
Non-humanitarian flights to Cuba are suspended.
