Israeli Aviation Services Law

Denied boarding or cancellation or delay

Israeli Aviation Services Law (IASL) requires airlines to provide notice if you are denied boarding or if your flight is canceled or delayed for at least two hours. Ask the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance. Please refer to our Notice of Your Rights in English and Hebrew for more information.

Please refer to United’s Contract of Carriage for the general terms and conditions applying to your transportation.