European Union policy notices
Carriers banned from operating in the European Union
The European Commission established a list of air carriers that do not meet their relevant safety standards and are banned from operating in the EU. You may review the list of carriers on the European Commission's website.
European Union rules on the importation of products of animal origin
Please be advised that bringing meat and dairy products into the European Union is generally prohibited by local law. Restrictions also apply to many other food items and plants. If you have any questions about this restriction, please contact a customs official upon arrival. Failure to declare food, dairy, and plant items may result in delays, fines, or prosecution by the customs authority in the EU.
Notice for flights departing the European Union, Iceland, Norway and Switzerland
EU Regulation 261/2004 requires airlines to provide the following notice: If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
For more information, please refer to our Notice of Your Rights.