Pet restrictions

For select destinations and animal breeds, additional pet shipping regulations may apply. To prepare yourself and your pet for potential travel, please review the important topics below before booking.

Countries with pet travel restrictions

Many countries have strict regulations regarding international pet travel. To ensure your pet’s safe and smooth international travel experience, please follow the steps below:

  • Contact the consulate or embassy of the country you plan to travel to in order to determine pet travel regulations and requirements.
  • Contact your veterinarian to ensure that your pet is in compliance with foreign pet health regulations.
  • Obtain all necessary paperwork for your pet’s travel (health certificate, vaccination certificates, etc.). These documentation requirements vary by destination.

Please note that additional fees may apply if your pet requires customs clearance, kenneling or veterinarian services during travel.

A partial list of locations with pet travel restrictions is included below. Visit the USDA APHIS website for additional country-specific regulations and more information.

Pet policies based on origin or destination
Origin or destination Pet policy(warm-blooded live animals)
Australia

Shipments from the U.S. to Australia

Melbourne is the only city in Australia to accept live animal shipments. Due to extensive and strict requirements for importing animals into Australia, PetSafe requires customers to use the services of an International Pet and Animal Transportation Association (IPATA) shipper to coordinate animal shipments to the country.

Find a professional IPATA pet shipper

In order to reserve the appropriate quarantine space for PetSafe shipments to Melbourne, bookings must be made at least 10-15 days in advance of the shipping date.

Shipments from Australia to the U.S.

Animals may be shipped to the U.S. from or through Melbourne or Sydney. Shippers must make arrangements with local Australian PetSafe agents prior to shipping.

Dominican Republic

Pets cannot be transported due to space constraints.

European destinations

Some Border Inspection Posts in Europe may require advance confirmation of an animal’s documentation. Consult PetSafe regarding the advance submission of your animal’s health and sanitation documents.

Greece

Arriving animals require a customs broker. All documentation must be submitted to PetSafe® at least two days prior to departure.

Hawaii
Animals are accepted as cargo only. For specific requirements, contact the Hawaii Department of Agriculture’s Animal Quarantine Station. Visit the Animal Quarantine Information page.
India (Delhi and Mumbai)

All animals are required to have an import permit and customers must provide the permit number at the time of booking. Copies of the health certificate and import permit must be provided to PetSafe at least two days prior to departure.

Italy

Animals are accepted from commercial shippers (IPATA members) only, at the discretion of the airline. (No individual shipments.)

Find a professional IPATA pet shipper

Mexico

Animals arriving in or departing from Mexico will require a customs broker for clearance and local broker fees (paid directly to the broker) can vary greatly.

New Zealand

Shipments from the US to New Zealand

PetSafe requires customers to use the services of an International Pet and Animal Transportation Association (IPATA) shipper to coordinate animal shipments to New Zealand

Find a professional IPATA pet shipper

Singapore

Shipments from the US to Singapore

PetSafe requires customers to use the services of an International Pet and Animal Transportation Association (IPATA) shipper to coordinate animal shipments to the country.

Animals are required to be quarantined upon arrival. To reserve space in the quarantine facility, a minimum of 30 days advance booking is required.

Find a professional IPATA pet shipper

Shipments from Singapore to the US

Shippers must make arrangements with a local United Singapore agent prior to shipping.

ASPAC contact number is +65 65425266
jane@aspac-aircargo.com.sg
jinghui@aspac-aircargo.com.sg

APC contact number is +65 65786203
Frankie.lai@apc.com.sg
Allan.pang@apc.com.sg

Pet policies based on origin or destination

Pet policy(warm-blooded live animals)

Shipments from the U.S. to Australia

Melbourne is the only city in Australia to accept live animal shipments. Due to extensive and strict requirements for importing animals into Australia, PetSafe requires customers to use the services of an International Pet and Animal Transportation Association (IPATA) shipper to coordinate animal shipments to the country.

Find a professional IPATA pet shipper

In order to reserve the appropriate quarantine space for PetSafe shipments to Melbourne, bookings must be made at least 10-15 days in advance of the shipping date.

Shipments from Australia to the U.S.

Animals may be shipped to the U.S. from or through Melbourne or Sydney. Shippers must make arrangements with local Australian PetSafe agents prior to shipping.

Pet policy(warm-blooded live animals)

Pets cannot be transported due to space constraints.

Pet policy(warm-blooded live animals)

Some Border Inspection Posts in Europe may require advance confirmation of an animal’s documentation. Consult PetSafe regarding the advance submission of your animal’s health and sanitation documents.

Pet policy(warm-blooded live animals)

Arriving animals require a customs broker. All documentation must be submitted to PetSafe® at least two days prior to departure.

Pet policy(warm-blooded live animals)

Animals are accepted as cargo only. For specific requirements, contact the Hawaii Department of Agriculture’s Animal Quarantine Station. Visit the Animal Quarantine Information page.

Pet policy(warm-blooded live animals)

All animals are required to have an import permit and customers must provide the permit number at the time of booking. Copies of the health certificate and import permit must be provided to PetSafe at least two days prior to departure.

Pet policy(warm-blooded live animals)

Animals are accepted from commercial shippers (IPATA members) only, at the discretion of the airline. (No individual shipments.)

Find a professional IPATA pet shipper

Pet policy(warm-blooded live animals)

Animals arriving in or departing from Mexico will require a customs broker for clearance and local broker fees (paid directly to the broker) can vary greatly.

Pet policy(warm-blooded live animals)

Shipments from the US to New Zealand

PetSafe requires customers to use the services of an International Pet and Animal Transportation Association (IPATA) shipper to coordinate animal shipments to New Zealand

Find a professional IPATA pet shipper

Pet policy(warm-blooded live animals)

Shipments from the US to Singapore

PetSafe requires customers to use the services of an International Pet and Animal Transportation Association (IPATA) shipper to coordinate animal shipments to the country.

Animals are required to be quarantined upon arrival. To reserve space in the quarantine facility, a minimum of 30 days advance booking is required.

Find a professional IPATA pet shipper

Shipments from Singapore to the US

Shippers must make arrangements with a local United Singapore agent prior to shipping.

ASPAC contact number is +65 65425266
jane@aspac-aircargo.com.sg
jinghui@aspac-aircargo.com.sg

APC contact number is +65 65786203
Frankie.lai@apc.com.sg
Allan.pang@apc.com.sg

Traveling to the United Kingdom with your pet

United is approved under the United Kingdom's Pet Travel Scheme (PETS), which eliminates the usual six-month quarantine for cats, dogs and ferrets traveling to Edinburgh, Glasgow, London and Manchester. The UK government requires that all animals landing in the United Kingdom arrive as manifested cargo.

Pets that meet the guidelines established by Great Britain's Department for Environment, Food and Rural Affairs may travel on United flights to the UK without being quarantined. To avoid quarantine, a pet must travel on the same flight as its owner or within five days. If the owner is unable to travel within this timeframe, another person with written permission from the owner may travel with the pet on the same flight or within this five-day period. Pets must also have an Annex IV health certificate or an EU pet passport completed by an authorized EU veterinarian, as required by EU Decision 2011/874.

Before finalizing travel plans, customers should get further information about Britain's PETS program.

Listed below are United's agents for clearing and processing live animals. After confirming a booking for your pet, customers must contact the respective agent directly to plan for the arrival of their pet and to ensure that all necessary paperwork is completed in advance for the UK Customs clearance of your animal.

Edinburgh:
Extrordinair, Ltd.
Room 1/10 Spitfire House
Edinburgh Airport
Cargo Village Turnhouse Road
Edinburgh
EH12 0AL
Phone: +44 (0) 131-317-7277
Fax: +44 (0) 131-317-7030
Email:arc@extrordinair.co.uk
Website:www.extrordinair.co.uk

Glasgow:
Pets on the Move
Animal Reception Area
Glasgow Airport
Phone: +44 (0) 156-382-9262
Email:karen@petsonthemove.co.uk
Website:www.petsonthemove.co.uk

London Heathrow:
PBS International Freight (agent/customs brokers)
Unit 23
Airlinks Industrial Estate
Spitfire Way
Hounslow
TW5 9NR
United Kingdom
Phone: +44 (0) 178-444-9341
Fax: +44 (0) 208-848-8511
Email:info@pbs-int.co.uk
Website:www.shipyourpet.com

Heathrow Animal Reception Centre:
Dept. of Environmental Services
Beacon Road
Heathrow International Airport
Hounslow
Middlesex
TW6 3JF
Phone: +44 (0) 208-745-7894 or +44 (0) 208-745-7895
Fax: +44 (0) 208-759-3477
Email:harc.generalenq@cityoflondon.gov.uk
Website:www.cityoflondon.gov.uk

Manchester Animal Reception Center:
Pets on Jets
Building 300
World Freight Terminal
Manchester Airport
M90 5BA
Phone: +44 (0) 161-209-7670
Fax: +44 (0) 161-209-7672
Email:info@petsonjets.com
Website:www.petsonjets.com

Embargo for some commuter aircraft operators

Due to heating limitations, United cannot transport pets on the Embraer Regional Jets (ERJ and SRJ) operated by ExpressJet Airlines and Air Wisconsin aircraft. Regional Jets operated by other United Express carriers may carry animals. United's SkyWest partner limits animals on some flights as well as crates larger than the #400, measuring 36 inches (91.44 cm) long x 24 inches (60.96 cm) wide x 26 inches (66.04 cm) high.

Restrictions for puppies and kittens

Puppies and kittens traveling within the U.S. and Puerto Rico must be at least eight weeks of age to be accepted for travel on United. Puppies and kittens weighing less than two pounds must be at least ten weeks of age.

Puppies imported to the U.S. must be at least 16 weeks of age and must be fully immunized against rabies before being imported into the U.S. The rabies vaccination must be administered no earlier than 12 weeks of age of the dog and at least 30 days before arrival to a U.S. port of entry.

There are select exceptions for puppies that are entering the U.S. from a designated rabies free location. Visit the USDA pet travel website for further country-specific regulations for shipping animals.

Animal Restrictions and Embargoes

For select destinations and animal breeds, additional pet shipping regulations may apply. To prepare yourself and your pet for potential travel, please review the important topics below before booking.

Restricted and embargoed breeds and animal types 
These restrictions apply to purebreds and mixes of these breeds.

Pet policies based on origin or destination
Embargoed dog breeds: Short-nosed Embargo details Travel conditions

English Bulldogs

French Bulldogs

Olde English Bulldogges

Shorty Bulldogs

Spanish Alano/Alano
Español/Spanish Bulldog*

Adult dogs are not accepted for travel at any time
  • Embargo does not apply to puppies up to six months and less than 20 pounds
  • *Spanish Alano puppies may be accepted up to six months old, if less than 60 pounds.

Pet policies based on origin or destination

English Bulldogs

French Bulldogs

Olde English Bulldogges

Shorty Bulldogs

Spanish Alano/Alano
Español/Spanish Bulldog*

  • Embargo details

    Adult dogs are not accepted for travel at any time
  • Travel conditions

    • Embargo does not apply to puppies up to six months and less than 20 pounds
    • *Spanish Alano puppies may be accepted up to six months old, if less than 60 pounds.
Pet policies based on origin or destination
Restricted dog breeds: Short-nosed Restriction details Travel conditions

American Bulldogs

Boston Terriers

Pugs: all types, including Dutch, Japanese, etc.

Adult dogs are not accepted for travel from May 15 through September 15

  • Restrictions do not apply to puppies up to six months and less than 20 pounds
  • September 16 – May 14: Adult animals accepted only if forecasted temperature on itinerary is 85°F or less
  • Crate must be one size larger
  • Ventilation required on all four sides

Pet policies based on origin or destination

American Bulldogs

Boston Terriers

Pugs: all types, including Dutch, Japanese, etc.

  • Restriction details

    Adult dogs are not accepted for travel from May 15 through September 15

  • Travel conditions

    • Restrictions do not apply to puppies up to six months and less than 20 pounds
    • September 16 – May 14: Adult animals accepted only if forecasted temperature on itinerary is 85°F or less
    • Crate must be one size larger
    • Ventilation required on all four sides
Pet policies based on origin or destination
Restricted dog breeds: Short-nosed Restriction details Travel conditions

Boxer*

Brussels Griffon

English Toy Spaniel/Prince Charles Spaniel

Japanese Chin

Lhasa Apso

Pekingese

Shar-Pei/Chinese Shar-Pei

Shih-Tzu

Applies to adult dogs of these breeds

  • *Boxer puppies may be accepted up to six months old, if less than 60 pounds
  • Restrictions do not apply to puppies up to six months and less than 20 pounds
  • Crate must be one size larger
  • Ventilation required on all four sides

Pet policies based on origin or destination

Boxer*

Brussels Griffon

English Toy Spaniel/Prince Charles Spaniel

Japanese Chin

Lhasa Apso

Pekingese

Shar-Pei/Chinese Shar-Pei

Shih-Tzu

  • Restriction details

    Applies to adult dogs of these breeds

  • Travel conditions

    • *Boxer puppies may be accepted up to six months old, if less than 60 pounds
    • Restrictions do not apply to puppies up to six months and less than 20 pounds
    • Crate must be one size larger
    • Ventilation required on all four sides
Pet policies based on origin or destination
Restricted dog breeds: Strong-jawed Restriction details Travel conditions

American Bully

American Pit Bull/Pit Bull Terrier

American Staffordshire Terrier/Amstaff

Belgian Malinois

Ca de Bou/Perro de Presa/Mallorquin/Mallorquin Mastiff

Cane Corso/Italian Mastiff

Dogo Argentino

Fila Brasiliero/Brazilian Mastiff/Cao de Fila

Presa Canario/Presa de Presa Canario/Canary Mastiff

Staffordshire Bull Terrier/”Staffys”

Tosa/Tosa Ken/Tosa Inu/Japanese Mastiff/Japanese

Tosa

Applies to adult dogs of these breeds

Pet policies based on origin or destination

American Bully

American Pit Bull/Pit Bull Terrier

American Staffordshire Terrier/Amstaff

Belgian Malinois

Ca de Bou/Perro de Presa/Mallorquin/Mallorquin Mastiff

Cane Corso/Italian Mastiff

Dogo Argentino

Fila Brasiliero/Brazilian Mastiff/Cao de Fila

Presa Canario/Presa de Presa Canario/Canary Mastiff

Staffordshire Bull Terrier/”Staffys”

Tosa/Tosa Ken/Tosa Inu/Japanese Mastiff/Japanese

Tosa

  • Restriction details

    Applies to adult dogs of these breeds
  • Travel conditions

Pet policies based on origin or destination
Other animal restrictions Restriction details Travel conditions
Adult chickens Adult chickens (older than one week) will not be accepted by PetSafe at any time Other poultry, such as ducks, geese and swans will be accepted for travel
Giant rabbits Continental Giant rabbits will not be accepted by PetSafe at any time. Flemish Giants and other large breed rabbits will be accepted for travel.
Piglets Piglets less than eight weeks old will not be accepted by PetSafe at any time Restrictions do not apply to piglets eight weeks or older
Non-human primates Applies to all non-human primates
  • Will only be transported within the 50 U.S. states to, from and between zoos and sanctuaries
  • International shipping is not permitted
  • Not accepted for shipping by the pet industry or between individuals
Sugar gliders Heat restriction: not accepted by May 15 – September 15 September 16 – May 14: Animals are accepted only if forecasted temperature on itinerary is 85°F or less

Pet policies based on origin or destination

  • Restriction details

    Adult chickens (older than one week) will not be accepted by PetSafe at any time
  • Travel conditions

    Other poultry, such as ducks, geese and swans will be accepted for travel

  • Restriction details

    Continental Giant rabbits will not be accepted by PetSafe at any time.
  • Travel conditions

    Flemish Giants and other large breed rabbits will be accepted for travel.

  • Restriction details

    Piglets less than eight weeks old will not be accepted by PetSafe at any time
  • Travel conditions

    Restrictions do not apply to piglets eight weeks or older

  • Restriction details

    Applies to all non-human primates
  • Travel conditions

    • Will only be transported within the 50 U.S. states to, from and between zoos and sanctuaries
    • International shipping is not permitted
    • Not accepted for shipping by the pet industry or between individuals

  • Restriction details

    Heat restriction: not accepted by May 15 – September 15
  • Travel conditions

    September 16 – May 14: Animals are accepted only if forecasted temperature on itinerary is 85°F or less