Travel for animals

On June 18, 2018, United implemented several new policies and customer requirements for pet air transportation to improve the safety of the travel experience following a comprehensive review of our PetSafe® program in partnership with American Humane, the country’s first national humane organization. 

Throughout the remainder of the year, United and American Humane will continue to make enhancements as needed to further improve the safety and care of animal transportation. Please watch this video for important pre-flight tips from American Humane to prepare your pet to travel safely and comfortably.

In-cabin pets

Take your pet with you on your flight

Domesticated small dogs, cats, rabbits and birds may travel accompanied in the aircraft cabin on most flights within the U.S. Some restrictions apply.


Ship pets that are not eligible to travel in-cabin

PetSafe is our specially designed animal transport program for shipping pets safely and comfortably on our flights. View our PetSafe page for guidelines and restrictions and to book travel for your pet.

United Cargo is a proud member of:


Service animals 

Trained service animals are accepted in United and United Express® aircraft cabins when accompanying qualified individuals with disabilities.

U.S. military and State Department pet exceptions

United allows active duty U.S. military personnel on Permanent Change of Station (PCS) and their spouses, along with State Department Foreign Service Personnel (FSP) and their spouses to transport their pet dogs and cats when traveling on assignment to and from international destinations. Visit the Military and State Department pet exceptions page to learn more about our PetSafe® program.