Travel for animals
Effective immediately, we are not accepting any new reservations for PetSafe travel or military pets. We will honor any existing PetSafe and military pet reservations confirmed as of March 20, 2018, although we will assist any customer that wishes to cancel their reservation. This suspension does not affect pets that travel with us in-cabin.
We are taking this voluntary action to conduct a thorough and systematic review of our PetSafe program and make improvements that will ensure the best possible experience for our customers and their pets. We expect to complete our review by May 1, 2018.
Update: Effective April 3, we are allowing an exception to our suspension of new PetSafe reservations for members of the military and their spouses, and State Department Foreign Service personnel and their spouses, who wish to travel with or ship their pets out of Guam between April 3 and April 30.
Take your pet with you on your flight
Domesticated cats, small dogs, rabbits and birds may travel accompanied in the aircraft cabin on most flights within the U.S. Some restrictions apply.
Ship pets that are not eligible to travel in-cabin
PetSafe is our specially designed animal transport program for shipping pets safely and comfortably on our flights. View our PetSafe page for guidelines and restrictions and to book travel for your pet.
United Cargo is a proud member of:
Trained service animals are accepted in United and United Express® aircraft cabins when accompanying qualified individuals with disabilities.
We're currently not accepting any new reservations for PetSafe travel at this time, including for military and State Department travel (see update on Guam exception at top of page). When we are accepting PetSafe reservations, active duty U.S. military personnel on Permanent Change of Station (PCS) and their spouses, along with State Department Foreign Service Personnel (FSP) and their spouses may transport their pet dogs and cats when traveling on assignment to and from international destinations.