The coronavirus outbreak continues to have a significant impact on travel demand. As a result, we've temporarily suspended operations at some of our United Club℠ locations and United Polaris® lounges. For the most up-to-date information, visit our United Club and Lounge Locations page.
Chicago O'Hare International Airport (ORD)
The Airport Transit System (ATS) that takes you between the terminals and to and from economy parking lots is closed. Shuttle buses will operate frequently between the terminals during this closure.
Signs in the terminals and near the entrances to ATS platforms will provide directions to bus stop locations. Learn more
Terminal features
| Features | Terminal 5 | Terminal 3 | Terminal 2 | Terminal 1 |
|---|---|---|---|---|
| Flights from terminal | United international arrivals, Aer Lingus, Air India, Air New Zealand, ANA arrivals, Austrian, Copa Airlines, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa arrivals, Scandinavian Airlines, SWISS, TAP Air Portugal, Turkish Airlines. | Cape Air | United, United Express, Air Canada | United, United Express, ANA departures, Lufthansa departures |
| Gates | M1-M21 | Concourses G, H, K and L | Concourses E and F. Gates E1 through E12, Gates F1 through F28 | Concourses B and C. Gates B1 through B24, Gates C10 through C31 |
| Ticketing/check-in | Yes | No | Yes | Yes |
| TSA security screening | Yes | No | Yes | Yes |
| Terminal walkway | No | No | No | Concourse C can be accessed through a walkway from Concourse B. |
| Airport transit system | Yes | Yes | Yes | Yes, post-security shuttle bus to Terminal 5can be accessed near Gate B1 |
| Baggage claim | Lower level | No | Lower level | Lower level |
| United Club | No | No | Yes, near gate F8. | Yes, near gates B6, B18 and C16. |
| Animal relief area | Yes. Outside baggage claim/lower level near door 5B. | No | Yes. Outside baggage claim/lower level near door 2E. | Yes. Outside baggage claim/lower level near door 1A. |
| Nursing room | No | No | Yes, in the walkway across from Gate E5 | Yes, across from Gate B10 and next to Gate C20 |
| Medical center | No | No | Yes, across from Gate F3 | No |
Kiosk check-in/customer service center
Ticketing/check-in
Baggage claim
Immigration
Animal relief area
United Polaris® lounge
United ClubSM location
United Premier® check-in
Medical center
Nursing room
Transfer shuttle, bus, monorail or train transport
Secure walkway
TSA pre-screening program
TSA pre-screening is available
If you have applied to the TSA’s expedited pre-screening program and are flying on an itinerary wholly within the United States, please visit the TSA designated pre-screening checkpoints for security screening. View the TSA pre-screening program page to learn more about the program and view a list of other participating airports.
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