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Chicago O'Hare International Airport (ORD)
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Terminal features
| Features | Terminal 5 | Terminal 3 | Terminal 2 | Terminal 1 |
|---|---|---|---|---|
| Flights from terminal | United international arrivals, Aer Lingus, Air India, Air New Zealand, ANA arrivals, Asiana Airlines, Austrian, Copa Airlines, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa arrivals, Scandinavian Airlines, SWISS, TAP Air Portugal, Turkish Airlines. | Cape Air | United, United Express, Air Canada | United, United Express, ANA departures, Lufthansa departures |
| Gates | M1-M21 | Concourses G, H, K and L | Concourses E and F. Gates E1 through E12, Gates F1 through F28 | Concourses B and C. Gates B1 through B24, Gates C10 through C31 |
| Ticketing/check-in | No | No | Yes | Yes |
| United Premier check-in | No | No | No | Yes |
| Ticketing/check-in | No | No | Yes | Yes |
| Kiosk or customer service center | No | No | Yes | Yes |
| Terminal walkway | No | No | No | Concourse C can be accessed through a walkway from Concourse B. |
| Airport transit system | Yes | Yes | Yes | Yes |
| Baggage claim | Lower level | No | Lower level | Lower level |
| United Club | No | No | Yes, near gate F8. | Yes, near gates B6, B18 and C16. |
| United Polaris lounge | No | No | No | Yes, near gate C16. |
| Animal relief area | Yes. Outside baggage claim/lower level near door 5B. | No | Yes. Outside baggage claim/lower level near door 2E. | Yes. Outside baggage claim/lower level near door 1A. |
| Nursing room | No | No | Yes, in the walkway across from Gate E5 | Yes, across from Gate B10 and next to Gate C20 |
| Immigration | Yes | No | No | No |
| TSA PreCheck | No | No | Yes | Yes |
Kiosk check-in/customer service center
Ticketing/check-in
Baggage claim
Immigration
Animal relief area
United Polaris® lounge
United ClubSM location
United Premier® check-in
Nursing room
Transfer shuttle, bus, monorail or train transport
Secure walkway
TSA pre-screening program
TSA pre-screening is available
If you have applied to the TSA’s expedited pre-screening program and are flying on an itinerary wholly within the United States, please visit the TSA designated pre-screening checkpoints for security screening. View the TSA pre-screening program page to learn more about the program and view a list of other participating airports.
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