We’re permanently getting rid of change fees for Economy, Economy Plus and premium cabin tickets for travel within the United States. This includes Alaska, Hawaii, Puerto Rico and the U.S. Virgin Islands. There also won't be change fees for other international travel originating in the U.S.
For all other travel, change fees are waived through March 31, 2021.
We know that life happens, and you may need to change your travel plans unexpectedly. United's 24-hour flexible booking policy gives you the freedom to make changes to select reservations within 24 hours of booking and ticketing, without being charged change fees if you made your purchase one week or more before the flight was scheduled to depart. This includes canceling your reservation and requesting a full refund of the ticket price. Although Basic Economy reservations aren’t eligible for changes within 24 hours, they’re still eligible for a full refund if you cancel within 24 hours and you made your purchase one week or more before the flight was scheduled to depart. Please view the terms and conditions below for more details.
