Virgin Australia

Virgin Australia logo

Virgin Australia is an Australian based airline operating with hubs in Brisbane, Melbourne and Sydney. From these hubs, Virgin Australia serves dozens of destinations across Australia as well as to select international destinations within the region.

Visit https://www.virginaustralia.com/au/en/#/ for more information.

MileagePlus members can earn award miles and are eligible for Premier qualification when flying with Virgin Australia. To receive mileage credit, present your MileagePlus number when you make reservations and make sure that it appears on your boarding pass at check-in. Also, MileagePlus members receive the following benefits on Virgin Australia-operated flights:

For flights flown on and after May 23, 2022

  • Premier Gold, Platinum and 1K®: members are eligible for priority check-in, boarding and security clearance where available
  • Premier Gold, Platinum and 1K®: members receive one additional complimentary checked bag 1
  • Premier Gold, Platinum and 1K®: members are eligible for access to Virgin Australia operated lounges

Earning miles on Virgin Australia flights

If your ticket was purchased directly from united.com, by calling the United Customer Contact Center (including a United specialty desk, such as United Groups, United Meetings or the Premier Priority Desk), from a United representative at the airport, or through a United ticket office, you'll earn miles based on the fare 2, 3 and your MileagePlus status. Please reference the "Ticket number starts with 016" section below.4

Otherwise, you should reference the "Ticket number does not start with 016" section.5 You'll earn miles based on flight distance6 and the purchased fare class and/or fare class flown.7

If you don't know how your ticket was purchased, in most cases your ticket number can be found on your confirmation email or receipt.

  • For flights flown on and after May 23, 2022

    Mileage accrual table for ticket numbers that start with "016" - For flights flown on and after May 23, 2022
    MileagePlus statusAward miles earned (based on fare2,3)
    Member5 × fare
    Premier® Silver7 × fare
    Premier Gold8 × fare
    Premier Platinum9 × fare
    Premier 1K®11 × fare

  • For flights flown on and after May 23, 2022

    Mileage accrual table for eligible Virgin Australia classes of service - Ticket number does not start with "016" - For flights flown on and after May 23, 2022
    Class of servicePurchased fare class 7Award mile earnings
    (including fare class bonus)
    BusinessJ, C150%
    Discount BusinessD125%
    Full Fare EconomyY, B100%
    EconomyW, H, K100%
    Discount EconomyL, A, R, E75%
    Deep-discount EconomyO, N, V, P, Q50%
    Deepest-discount EconomyT, I, S, F25%
    Basic EconomyM25%
    GroupsG25%
    No mileage creditZ, U. X0%

Using miles

Visit united.com to find out how many miles you'll need to fly one way or roundtrip, depending on class of service and region of travel, on any Star Alliance or partner network airline. You can book award travel on Virgin Australia through united.com. Service charges may apply for booking or changing award reservations, depending on ticketing, travel dates and MileagePlus status. Award tickets cannot be issued at the airport. Call 1-800-UNITED-1 (1-800-864-8331) to reach the United Customer Contact Center within the U.S. and Canada, or view more contact and language options.

MileagePlus Premier qualification

Learn more about Premier qualification for travel on eligible partner airline flights.

Footnotes

  • Additional complimentary checked baggage for MileagePlus Premier Gold, Platinum and 1K does not apply for travel in VA Economy Lite Fares
  • The fare is the base fare of the ticket plus carrier-imposed surcharges, excluding any government-imposed taxes and surcharges. For tickets purchased in a currency other than U.S. dollars, we will convert the purchase to U.S. dollars using an industry standard exchange rate and then calculate the number of miles you will earn. Please note that the price displayed when purchasing a ticket on united.com includes up to a 7.5% U.S. Federal Transportation Tax on the base amount of the fare on itineraries wholly within the United States. This tax also applies to certain itineraries between the United States and Canada or Mexico. You will not earn award miles for the full amount of the displayed price for these itineraries because the U.S. Federal Transportation tax is not eligible to earn miles. Fare classes B, C, D, E, G, H, J, K, L, M, P, Q, S, T, U, V, W, Y and Z are eligible for accrual.
  • The award miles accrued on codeshare flights are based on the operating carrier and their equivalent fare class. This could result in differences between the purchased booking class and the booking class flown, which determines the number of base miles earned.
  • Ticket number starts with "016" and was purchased from United on united.com, through the United Customer Contact Center or at the airport, or from a travel agency or other travel website.
  • Ticket number does not start with "016" and was purchased from an airline other than United or from a travel agency or other travel website.
  • Flight distance is defined as the miles scheduled for a specific flight, as determined solely by United.
  • All other fare classes do not accrue mileage. United and Virgin Australia reserve the right to change the eligible fare classes at any time without notice. Mileage accrual is subject to the rules of the United MileagePlus program and, as provided therein, mileage will be credited in accordance with the terms and conditions of the MileagePlus Program in effect at the time of travel, not at the time air travel is purchased, booked or reserved, and accordingly miles may not be awarded for some tickets or miles may be awarded in an amount fewer than shown. The award miles accrued on codeshare flights are based on the operating carrier and their equivalent fare class. This could result in differences between the purchased booking class and the booking class flown, which determines the number of base miles earned. MileagePlus award miles earned may vary depending on the Premier status of the customer.