Award travel updates
Introducing a broader range of award prices
Updates to award travel are on the horizon. For flights on or after November 15, 2019, we’ll no longer publish an award chart listing the set amount of miles needed for each flight.
- Some award prices will be lower than what’s currently published in our chart. You may have already seen these prices, and you’ll be able to get them immediately.
- Other award prices may be higher than what you see today, especially if you’re traveling at a popular time. These prices will take effect immediately for travel November 15 or after.
- Starting November 15, we’re removing close-in fees, so you won’t be charged the extra fee of up to $75 for booking last-minute award travel.
- A flexible award travel calendar is available on united.com or in our app.
Frequently Asked Questions
For travel on or after November 15, we will no longer publish an award chart listing the set amount of miles needed for award flights. Award pricing will now fluctuate based on a variety of factors, including demand. Additionally, starting November 15, we will no longer charge a fee of up to $75 for award flights booked within 21 days of departure.
The award pricing changes apply immediately to flights on or after November 15, 2019. Until then, award prices will be the same as or lower than what’s currently published in our award chart.
Award prices will now fluctuate based on a variety of factors. Some air awards will be available for less than what’s listed in our chart, which you may have already noticed. After November 15, award prices may also be higher, especially if you’re traveling at popular times. Use our flexible award calendar to get a monthly view of the award prices for a specific destination.
Increasing award prices for the most in-demand flights allows us to offer lower prices on other flights. If your award travel is flexible, these updates will help you make the most of your miles.
United MileagePlus members with Premier® status and qualifying United Chase Cardmembers can continue to book award travel without blackout dates. For other members, most award flights that are available today will continue to be available after these updates take effect.
No. Our lowest priced awards do not have any added restrictions; the fare rules for all award travel apply.
The award calendar on united.com or in our app will continue to show the lowest available price for your destination.
No. As with current award bookings, award travel in the future will not be eligible to earn miles with MileagePlus or any other loyalty program.
If you need to change your award ticket, you will be issued a new ticket for which new pricing and additional fees may apply.
The close-in booking fee will still apply to all tickets booked within 21 days of departure prior to November 15, 2019. We will not refund fees paid prior to November 15, even if travel occurs on or after November 15.
No, we are not making any changes to the Excursionist Perk. It will remain a benefit of the program.
The partner award chart will remain in effect for travel through November 14, 2019. For travel on or after November 15, 2019, there may be flights that require a higher number of miles than the amounts indicated on the award chart. When you search for awards while booking, you’ll see the applicable award level.
About United MileagePlus®: The world’s most rewarding loyalty program
- Last year, members took the most award flights in the history of the program.
- Between United and Star AllianceTM award flights, we offer award travel to more destinations than any other U.S. airline — more than 1,300 destinations in over 190 countries.
- MileagePlus offers more ways to use miles than any U.S. airline.
- Besides air travel, there are also opportunities to use miles for experiences or everyday items like eGift cards, starting as low as 1,000 miles.
- Readers of Global Traveler have selected MileagePlus as the Best Overall Frequent Flyer Program for 15 years.