Hertz partnership frequently asked questions

  • MileagePlus members receive the following benefits through the exclusive partnership with Hertz:

    • Exclusive savings of up to 40% on the base rate* when the United discount code is included in Hertz bookings made through united.com
    • Increased MileagePlus award mile earning opportunities on all qualifying paid Hertz car rentals picked up on or after November 1, 2014:
      • 1,250 miles per rental for MileagePlus members with Premier® Platinum status and higher
      • 1,000 miles per rental for MileagePlus Premier Silver and Premier Gold members
      • 750 miles per rental for MileagePlus Chase Cardmembers
      • 500 miles per rental for all other MileagePlus members

      Please note that multiple eligible statuses and memberships cannot be combined to earn additional miles. In case of both MileagePlus Premier status and Chase Card membership, the Premier offer — the earning offer that provides more miles — will apply.

    • Complimentary Hertz Gold Plus Rewards elite status for MileagePlus Premier members who enroll at www.hertzstatus.mileageplus.com starting in January 2015:
      • Premier Platinum and Premier 1K members can enroll to receive Hertz President's Circle® status.
      • Premier Silver and Premier Gold members can enroll to receive Hertz Five Star® status.
    • Complimentary Hertz President's Circle status for primary cardmembers of the United MileagePlus Club and United MileagePlus Presidential PlusSM Cards who enroll at united.com/HertzChaseBenefit
      • Starting in January 2015, Hertz Gold Plus Rewards will become the car rental reward program associated with the United MileagePlus Club and United MileagePlus Presidential Plus Cards, and primary cardmembers of these cards can enroll to receive complimentary Hertz President's Circle status.

    MileagePlus members also continue to earn 50 miles each day on all qualifying paid rentals of one to four days, or 500 miles per rental for qualifying rentals of five or more days, on car rentals with Dollar and Thrifty. Members can book with Hertz, Dollar and Thrifty using award miles on united.com. MileagePlus miles cannot be earned on any rental made using miles.

  • Earning MileagePlus miles with Hertz is easy; members just need to add their MileagePlus number to their car rental reservation when they book through united.com, Hertz.com, a travel agency or any other channel. Miles can be earned on car rentals picked up at any airport or off-airport location worldwide.

  • Primary cardmembers of all United MileagePlus credit cards issued by Chase are eligible to earn 750 miles per rental.

  • No, members can only earn either MileagePlus miles or Hertz Gold Plus Rewards for each rental and can specify their preference during time of reservation and in their Gold Plus Rewards account profile.

  • The benefits of Hertz Five Star status include:

    • One-car-class upgrades (subject to availability)
    • Bonus points (for members who choose to receive Hertz Gold Plus Rewards Points rather than MileagePlus miles)
      • 10% bonus on Hertz Gold Plus Rewards Points
      • 675 Rewards Points after every 15 qualifying rentals
    • Expedited rental service

    Learn more about Hertz Five Star status at hertz.com

  • The benefits of Hertz President's Circle status include:

    • Confirmed vehicle availability of standard equipment economy though full-size four-door vehicles in the U.S. and Canada, with a minimum 48-hour advance reservation
    • Confirmed one-car-class upgrade, available at all participating locations in the U.S., Canada and select European locations. Maximum upgrade to a full-size vehicle, with a minimum reservation of a compact vehicle
    • Bonus points (for members who choose to receive Hertz Gold Plus Rewards Points rather than MileagePlus miles)
      • 25% bonus on Hertz Gold Plus Rewards Points
      • 675 Rewards Points after every 15 qualifying rentals
    • Expedited rental service

    Learn more about Hertz President's Circle status at hertz.com

  • Please allow six to eight weeks after you complete your rental for the miles to credit to your account. If you earned more than 500 miles on your rental, the miles will appear as two separate entries on your account. One entry for 500 miles will credit, and a second entry for any additional miles that are earned based on MileagePlus status or card membership will post in five to ten business days.

*Base rate includes time and mileage charges only. Taxes, fees and optional charges excluded.

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