Additional travel needs
For questions or feedback regarding United's services for travelers with additional needs, contact us using the information below.
Accessible travel
Learn more about accessible travel, including flying with wheelchairs, portable oxygen concentrators and service animals. We also have a flying social story so you know what to expect on your upcoming trip.
If you have questions about travel plans, contact our Accessibility Desk at 1-313-234-6992 (charges may apply) or 1-800-228-2744 within the U.S. or Canada. Elsewhere, call your local United Customer Contact Center and ask for the Accessibility Desk.
Onboard medical oxygen
Learn more about onboard medical oxygen.
Traveling with animals
In-cabin pets
Pets can be booked online or by calling United Reservations for assistance. Learn more about traveling with in-cabin pets.
Traveling with children
Unaccompanied minors can be booked online or by calling the United Customer Contact Center for assistance. Find out more about young flyers traveling alone.
Learn more about traveling with children on United.
Traveling while pregnant
Learn more about traveling while pregnant.
Customers requiring extra seating
Learn more about requirements for customers requiring an extra seat.
Special meals
See our menus available on flights to certain destinations.
Customers with food allergies
Learn more about food allergies while traveling with United.
Canada’s Accessible Transportation for Persons with Disabilities (ATPDR)
For travelers to and from Canada only, we let travelers save their accessibility services information with us for easy access later. Learn more about the ATPDR.
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Learn more about accessible travel, including flying with wheelchairs, portable oxygen concentrators and service animals. We also have a flying social story so you know what to expect on your upcoming trip.
If you have questions about travel plans, contact our Accessibility Desk at 1-313-234-6992 (charges may apply) or 1-800-228-2744 within the U.S. or Canada. Elsewhere, call your local United Customer Contact Center and ask for the Accessibility Desk.
Onboard medical oxygen
Learn more about onboard medical oxygen.
-
In-cabin pets
Pets can be booked online or by calling United Reservations for assistance. Learn more about traveling with in-cabin pets.
-
Unaccompanied minors can be booked online or by calling the United Customer Contact Center for assistance. Find out more about young flyers traveling alone.
Learn more about traveling with children on United.
Traveling while pregnant
Learn more about traveling while pregnant.
-
Learn more about requirements for customers requiring an extra seat.
-
See our menus available on flights to certain destinations.
Customers with food allergies
Learn more about food allergies while traveling with United.
Canada’s Accessible Transportation for Persons with Disabilities (ATPDR)
For travelers to and from Canada only, we let travelers save their accessibility services information with us for easy access later. Learn more about the ATPDR.