U.S. and Canada reservations contact information
For ticketing, reservations or ticket changes, contact us using the information below. We suggest visiting the Flight Search and Manage Reservations sections before contacting us, as you may be able to book or change your reservation on united.com.
Contact United in the U.S. and Canada
-
Reservations and information
1-800-UNITED-1 (1-800-864-8331)
United offers an automated IVR (Interactive Voice Recognition) phone system, giving you a choice between speech recognition and touch-tone options. To navigate the 1-800-UNITED-1 menu by touch-tone, please see the list of options and corresponding touch-tone commands below:
touch-tone menu commands table Option Command Flight status Press 1 Book a flight Press 2 Existing reservation Press 3 MileagePlus Press 4 More options Press 5 Baggage Press 5, then 1 Refunds Press 5, then 2 Receipts Press 5, then 3 Feedback Press 5, then 4 Other services Press 5, then 5 Please note: While touch-tone menus are not available on all United calls, we will always allow the touch-tone option for entering your personal information, including account or credit card numbers. For example, if you are being asked for MileagePlus account number ABC12345, you can use your telephone keypad to enter the corresponding numerical digits: 22212345.
Telecommunication device for the deaf or Teletypewriter
TDD/TTY: 1-800-323-0170
-
For award reservations on United and our MileagePlus partners
1-800-UNITED-1 (1-800-864-8331)
-
Cantonese
1-800-551-0943
8:00 a.m. – 9:00 p.m. daily, Central timeDutch
1-800-225-8612
Monday – Friday, 2:00 a.m. – 10:30 a.m. Central timeFrench
1-800-537-3444
1:00 a.m. – 1:00 p.m. daily, Central timeGerman
1-800-537-2999
1:00 a.m. – 1:00 p.m. daily, Central timeHebrew
1-800-225-8610
Monday – Friday, 11:00 a.m. – 9:00 p.m. Central timeItalian
1-800-537-8885
1:00 a.m. – 1:00 p.m. daily, Central timeJapanese
1-800-537-3366
8:00 a.m. – 8:00 p.m. daily, Central timeKorean
1-800-825-2136
Monday – Friday, 9:00 a.m. – 9:00 p.m., Central timeMandarin
1-800-551-3062
8:00 a.m. – 9:00 p.m. daily, Central timePortuguese
1-800-323-5359
2:00 a.m. – 6:00 p.m. daily, Central timeSpanish
1-800-426-5561
24 hours a day, seven days a week
-
Services provided by United ticket offices include:
- Flight reservations
- Ticket changes
- Flight check-in, starting 24 hours prior to departure
- Group ticketing
- Seat assignments
- Economy Plus® seating
- Special meal requests
- Special travel requests including dietary meals, accessibility and unaccompanied minors
- MileagePlus award travel
- MileagePlus ticketing
- Alliance Partner ticketing
- Promotional offers may be available