Mexico reservations contact information

For ticketing, reservations or ticket changes, contact us using the information below.

Contact United in Mexico

For all cities in Mexico:

Reservations

55-5283-5500 (toll free within Mexico)

MileagePlus Service Center

55-5283-5500 (toll free within Mexico)

MileagePlus Service Center hours

Monday – Friday, 8:00 a.m. – 8:00 p.m.

Groups

55-5283-5555 (toll free within Mexico)

Groups hours

Monday – Friday, 9:00 a.m. – 6:00 p.m.

Services provided by United ticket offices include:

  • Flight reservations
  • Ticket changes
  • Flight check-in, starting 24 hours prior to departure
  • Paying service charges for first, second and excess baggage at check-in
  • Group fares, bookings and ticketing
  • Seat assignments
  • Option to purchase Economy Plus® seating
  • Upgrade requests at check-in
  • Special meal requests
  • Special travel needs requests
  • Purchasing a United Club℠ one-time pass
  • MileagePlus award travel
  • MileagePlus enrollment
  • Alliance Partner ticketing
  • Reservations

    449 996 1100

    United Ticket Office address

    Av. Aguascalientes NTE 619
    Col. Pulgas Pandas Sur

    Hours

    Monday – Friday, 10:00 a.m. – 5:00 p.m.

    Email

    agucto@united.com

  • United Ticket Office address

    Av. Moctezuma 3515
    Local 11-12 Zona F
    Astral Plaza
    Colonia Ciudad del Sol
    Zapopan, Jalisco
    C.P. 45050

    Hours

    Monday – Friday, 10:00 a.m. – 5:00 p.m.

    Email

    guadalajara@united.com

    Contact us on WhatsApp: https://wa.me/5213319865088

  • Reservations

    477 718 5254

    United Ticket Office address

    Centro Comercial Plaza Mayor
    Local 1108
    Col. Valle del Campestre

    Hours

    Monday – Friday, 10:00 a.m. – 5:00 p.m.

    Saturday, 10:00 a.m. – 1:30 p.m.

    Email

    leon@united.com

  • Reservations

    55 5279 7671

    United Ticket Office address

    Main Office
    Av. Paseo de la Reforma 250 Planta Baja (ground floor)
    Col. Juárez
    06600

    Hours

    Monday – Friday, 10:00 a.m. – 5:00 p.m.

    Saturday, 10:00 a.m. – 1:00 p.m. and 2:00 p.m – 6:00 p.m.

    Email

    reforma@united.com

    United Ticket Office address

    Centro Comercial Santa Fe
    Ave. Vasco de Quiroga 3800 Local 565 Segundo Piso
    Col. Antigua Mina La Totolapa

    Reservations

    55 5258 0894

    Hours

    Monday – Friday, 11:00 a.m. – 6:00 p.m.

    Saturday, 11:00 a.m. – 2:00 p.m. and 3:00 p.m. - 6:00 p.m.

    Email

    santafe@united.com

  • United Ticket Office address

    Centro Comercial Galerias
    Local 613 - Insurgentes 2500
    Colonia Vista Hermosa
    CP 64230

    Reservations

    81 8333 3024

    Hours

    Monday – Friday, 11:00 a.m. – 6:00 p.m.

    Saturday, 11:00 a.m. – 2:00 p.m. and 3:00 p.m. - 6:00 p.m.

    Email

    monterrey@united.com

    United Ticket Office address

    Calzada San Pedro 400
    Local 104
    Col. Fuentes Del Valle

    Reservations

    81 8335 2402

    Hours

    Monday – Friday, 10:00 a.m. – 5:00 p.m.

  • Reservations

    442 220 5960

    United Ticket Office address

    Plaza Boulevares
    Prolongación Corregidora 306 local 11
    Col. Álamos 3a sección
    Santiago de Querétaro, Querétaro.
    Mexico CP 76160

    Hours

    Monday – Friday, 10:00 a.m. – 5:00 p.m.

    Email

    queretaro@united.com

  • Reservations

    444 817 8617

    United Ticket Office address

    Jesus Goytortua 370
    Local 4 FRACC
    Tangamanga

    Hours

    Monday – Friday, 10:00 a.m. – 5:00 p.m.

    Email

    slpcto@united.com