Asia reservations contact information

Contact United in Asia

• Indonesia

  Reservations

  62-21-837-80-607
  62-21-837-80-730
  62-21-837-80-647 (Fax)

  Office Address

  Permata Kuningan 6th Floor
  Jl. Kuningan Mulia Kav. 9C
  Guntur - Setiabudi
  Jakarta Selatan 12980

  Hours

  Monday – Friday, 8:30 a.m. – 5:00 p.m.
  Saturday, 8:30 a.m. – 12:30 p.m.
  Sunday and holidays, closed

• Japan

  Reservations

  (81)-3-6732-5011

  For flight reservations, including award reservations on United and our MileagePlus partner airlines.

  Hours

  Monday – Friday, 9:00 a.m. – 7:30 p.m.^*
  Saturday, Sunday and holidays, 9:00 a.m. – 5:00 p.m.
  December 30 – January 3, 9:00 a.m. – 5:00 p.m.

  *Effective May 25, 2020, the reservations phone line will close at 6:00 p.m. Mon-Fri.

  MileagePlus Service Center

  (81)-3-6732-5022

  For any other questions about MileagePlus, including membership, missing mileage credit and updating account information.

  Hours

  Monday – Friday, 9:00 a.m. – 5:00 p.m.
  Saturday, Sunday and holidays, closed
  December 30 – January 3, closed

• Malaysia

  Reservations

  603-2143-1433
  603-2148-1357 (Fax)

  Office Address

  Level 6, Lion Office Tower
  No. 1 Jalan Nagasari
  (Off Jalan Raja Chulan)
  50200 Kuala Lumpur

  Hours

  Monday – Friday, 9:00 a.m. – 5:00 p.m.
  Saturday, 9:00 a.m. – 12:30 p.m.
  Sunday and holidays, closed

• Mongolia

  Reservations

  976-11-331390

  Office Address

  Suite #107, Central Tower
  Sukhbaatar Square, SBD – 8
  Ulaanbaatar

  Hours

  Monday – Friday, 9:00 a.m. – 6:00 p.m.
  Saturday, Sunday and holidays, closed

• Nepal

  Reservations

  977-1-4-220245
  977-1-4-221180 (Fax)

  Office Address

  House 1236, Durbar Marg
  Opposite Hotel Annapurna
  Kathmandu

  Hours

  Sunday – Friday, 9:30 a.m. – 5:30 p.m.
  Saturday and holidays, closed

• People's Republic of China

  For all cities in China (except Hong Kong)

  RESERVATIONS

  400 883 4288

  HOURS

  Monday – Friday, 8:00 a.m. – 7:00 p.m.
  Saturday, 8:00 a.m. – 6:00 p.m.
  Sunday, 9:00 a.m. – 6:00 p.m.
  Holidays, 9:00 a.m. – 1:00 p.m.
  

  CUSTOMER CARE

  400 883 4288

  HOURS

  Monday – Friday, 9:00 a.m. – 6:00 p.m.

  Hong Kong

  RESERVATIONS

  852-2810-4888

  HOURS

  Monday – Friday, 8:00 a.m. – 7:00 p.m.
  Saturday, 8:00 a.m. – 6:00 p.m.
  Sunday, 9:00 a.m. – 6:00 p.m.
  Holidays, 9:00 a.m. – 1:00 p.m.

• Philippines

  Reservations

  1800 87989915 (GLOBE mobile and landline)
  1800 14411136 (SMART/SUN/PLDT )

  Hours

  Available 24 hours a day, seven days a week

• Singapore

  Reservations

  65-6873-3533
  65-6227-1753 (Fax)

• South Korea

  Reservations

  02-751-0300

  Hours

  Monday – Friday, 9:00 a.m. – 6:00 p.m.
  Saturday, Sunday and holidays, closed

  Customer Care

  Mail

  United Airlines Korea Customer Care Center
  27th Fl., West Center, Center1 Building
  Euljiro 5gil 26, Jung-Gu
  Seoul, 04539, Korea

  Visit

  Gonghang-ro 272, Jung-gu, Incheon
  Incheon International Airport (ICN)
  Terminal 1, 2F United Airlines office

  Email

  CustomerCare@united.com

• Taiwan

  Reservations

  886-2-2325-8868

  Hours

  Monday – Friday, 9:00 a.m. – 6:00 p.m.
  Holidays, 9:00 a.m. – noon
  Saturday and Sunday, closed

• Thailand

  Reservations

  662-652-6087-88
  662-712-9801 (Fax)

  Hours

  Monday - Friday, 8:30 a.m. - 5:00 p.m.
  Saturday, Sunday and holidays, closed

• Vietnam

  Hanoi

  Reservations

  84-24-3934-7233
  84-24-3577-2357 (Fax)

  Office Address

  4th Floor, Dao Duy Anh Tower
  9 Dao Duy Anh, Dong Da
  Hanoi City

  Hours

  Monday – Friday, 8:30 a.m. – 5:00 p.m.
  Saturday, 8:30 a.m. – 12:00 noon
  Sunday and holidays, closed
  

  Ho Chi Minh City

  Reservations

  84-28-3930-6613
  84-28-3930-5008 (Fax)

  Office Address

  4th Floor Travel House
  170-172 Nam Ky Khoi Nghia Street
  Ward 6 District 3 Ho Chi Minh City

  Hours

  Monday – Friday, 8:00 a.m. – 12:00 p.m., 1:00 p.m. – 5:00 p.m.
  Saturday, 8:00 a.m. – 12:00 p.m.
  Sunday/public holidays, closed