Requesting mileage credit for non-airline partners
When submitting a request, please make sure to include your full name, your MileagePlus number and photocopies of the documents required by the partner.
If you would like to request mileage credit from United, a partner airline or a rail partner, visit the main Requesting Mileage Credit page for complete details.
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Best Western International
Best Western Rewards®
Request missing mileage credit online.
P.O. Box 42007
Phoenix, AZ 85080-2007Please mail copies of your itemized hotel receipt and/or your Best Western Rewards Tracking Form to the above address if you provided your Best Western Rewards card or member number at the time of your Best Western stay and have not seen miles posted to your account within 30 days.
Phone: 1-800-237-8483
Fax: 1-623-780-6988, attn: Best Western Rewards DeskCarlson Hotels Worldwide
Includes Radisson and Radisson Blu Hotels & Resorts, Park Plaza, Country Inns & Suites By Carlson and Park Inn
Carlson Hotels Worldwide
Customer Service
11340 Blondo St.
Omaha, NE 68164Please include guest name, hotel name, date of arrival and copy of hotel folio. Credit card receipts will not be accepted.
Phone: 1-888-333-3333Choice Hotels International
Includes Comfort Inn, Comfort Suites, Quality, Sleep Inn, Clarion, Cambria Suites, MainStay Suites, Suburban Extended Stay, Econo Lodge, Rodeway Inn and Ascend Collection
Choice Service Center
Grand Junction, CO 81503
Phone: 1-888-770-6800
Fax: 1-970-257-1062
Email: ihelp@choicehotels.comHilton HHonors
Includes Hilton, Hilton Garden Inn, Conrad Hotels, Doubletree Hotels, Suites, Resorts and Clubs, Embassy Suites, Hampton Inn/Suites, Homewood Suites, Home2 Suites by Hilton and Hilton Grand Vacations
Phone: 1-800-548-8690 (U.S. and Canada)
Fax: 1-972-788-1818U.S. address
Hilton HHonors Service Center
P.O. Box 9003
Addison, TX 75001International addresses
Europe:
4 Cadogan Square, Cadogan Street
Glasgow, G2 7PH
United KingdomJapan:
HHonors Customer Care
Sumitomo Fudosan Shinjuku Grand Tower 8 Fl.
8-17-1 Nishi-Shinjuku
Shinjuku-ku, Tokyo 160-6108, Japan
Phone: +81(0)3-6679-7777 (Japan)When requesting mileage credit
MileagePlus members should provide the following information when requesting mileage credit: guest name, MileagePlus number, hotel name, stay period, room number and hotel folio copy (if available).
Hyatt Hotels and Resorts
Includes Hyatt Hotels & Resorts, Hyatt Place, Park Hyatt, Andaz and Summerfield Suites
Phone: 1-800-30 HYATT (1-800-304-9288)
Fax: 1-402-593-9449Gold Passport Customer Service
P.O. Box 27089
Omaha, NE 68127-0089La Quinta Inns & Suites
Returns Service Center phone: 1-800-642-4258
La Quinta Returns Service Center
909 Hidden Ridge, Suite 600
Irving, TX 75038Fax: 1-214-596-6004
Email: LaQuintaReturns@laquinta.comPlease include member name, MileagePlus/La Quinta Returns account numbers, address, hotel folio with hotel name, check-in and check-out dates and room rate paid on all correspondence.
Le Meridien
If you did not present your MileagePlus number at check-in, you can still request credit for miles after your stay. The dates of your stay must be within one year of the date of departure for this request to be processed.
Request missing mileage credit online.
Or mail a copy of your bill showing the dates of stay, your name, address, phone number, rate and your MileagePlus number to:
Attn: Retros
Starwood Corporate Services
P.O. Box 141609
Austin, TX 78714-1609You will hear from us only if your request cannot be processed. Otherwise, your miles will be processed in 6 to 8 weeks.
Please note: You cannot receive both frequent flyer miles and Starpoints® for the same stay. If you have already received Starpoints, we will be unable to credit miles for your stay.
Marriott Hotels & Resorts
Includes Marriott Hotels & Resorts, Courtyard, Fairfield Inn, JW Marriott Hotels & Resorts, Renaissance Hotels, Resorts and Suites, Residence Inn, SpringHill Suites, TownePlace Suites, Autograph Collection and Marriott Vacation Club
U.S. Office
Phone: 1-801-468-4000 or 1-801-442-3354
Fax: 1-801-468-4033Marriott Rewards Customer Service
310 Bearcat Dr.
Salt Lake City, UT 84115-2544London Office
Phone: 011 44 207 584 5500
011 49 699 508 6492 (German-speaking customers)
Fax: 011 44 171 591 1130Marriott Rewards
Bowater House West, 4th Floor
114 Knightsbridge, London SW1X 7LTDubai Office
Phone: 011 971 4 265 1990
Fax: 011 971 4 265 1849Marriott Rewards
New Hamarian Office Bldg., 5th Floor
P.O. Box 25455
Abu Baker Al Siddique Rd.
Al Murghabat Area Diera
Dubai, United Arab EmiratesTokyo Office
Phone: 011 81 3 5405 1513
Fax: 011 81 3 5472 3600Marriott Rewards
Urban Shinbashi Building, 7th Floor
4-5-1 Shinbashi
Minato-Ku, Tokyo 105-0004
JapanIHG Priority Club Rewards
Includes Candlewood Suites, Crown Plaza Hotels and Resorts, Holiday Inn Hotels and Resorts, Holiday Inn Express, Intercontinental Hotels and Resorts, Hotel Indigo and Staybridge Suites
Phone: 1-888-211-9874
Attn: Priority Club Service Center
P.O. Box 30320
Salt Lake City, UT 84130-0320Please include member name, account number, address, hotel folio with hotel name, check-in and check-out dates and room rate paid on all correspondence.
Shangri-La Hotels & Resorts
Includes Kerry Hotels, Traders Hotels and Hotel Jens
Shangri-La Hotels & Resorts
Missing Award Miles Claims
28/F Kerry Centre, 683 King's Road
Quarry Bay, Hong KongEmail: ffp_cro@shangri-la.com
MileagePlus members should provide the following information when requesting missing mileage: name, MileagePlus number, hotel name, stay period, room number and hotel invoice copy.
Starwood Hotels & Resorts Worldwide, Inc
Includes Sheraton Hotels and Resorts, Four Points by Sheraton, St Regis Hotels and Resorts, W Hotels, Le Meridien The Luxury Collection, aloft, element and Westin Hotel and Resorts
Request missing mileage credit online.
Corporate Customer Service
P.O. Box 141609
Austin, TX 78714-1609
Fax: 1-519-633-4931Taj Hotels Resorts and Palaces
Oxford House, 2nd Floor
15/17 N F Road, Apollo Bunder
Mumbai 400 001, IndiaPhone: +91 22 6665 1059
Fax: +91 22 2284 6683
E-mail: frequentflyer@tajhotels.comPlease include member name, account number, address, hotel folio with hotel name, check-in and check-out date, room type and room rate
Wyndham Rewards®
Includes Wyndham Hotels and Resorts®, Ramada®, Days Inn®, Super 8®, Wingate® by Wyndham, Baymont Inn & Suites®, Microtel Inns & Suites®, Hawthorn Suites®, Howard Johnson®, Travelodge® and Knights Inn®
Phone: 1-866-WYN-RWDS (1-866-996-7937)
Wyndham Rewards Member Services
P.O. Box 4888
Aberdeen, SD 57402-4888 -
Avis
To request missing mileage credit with Avis online, click here.
Note: Miles can be added when viewing receipt.
Email for assistance: Unitedsupport@avisbudget.com
Budget
To request missing mileage credit with Budget online. Click here
Note: Miles can be added when viewing receipt.
Email for assistance: Unitedsupport@avisbudget.com
Dollar Rent A Car
Request missing mileage credit online.
Email: frequent_travelers@hertz.com
Hertz
Request missing mileage credit online.
Email: frequent_travelers@hertz.com
Thrifty Car Rental
Request missing mileage credit online.
Email: frequent_travelers@hertz.com
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MileagePlus Visa and MasterCard mileage credit
For mileage credit requests, please call Chase at 1-800-537-7783. Please be prepared to provide your credit card account number.
Chase
Attn: Corr Specialty
MS IL1-6155
2500 Westfield Drive
Elgin, IL 60123 -
MileagePlus® Dining
Note: You have 90 days to submit credit from the date of the original transaction.
Call 1-800-555-5116 or send your full name and MileagePlus number and a copy of your dining receipt from the restaurant.
Rewards Network
300 South Park Road, Suite 300
Hollywood, FL 33021Energy Plus™
MileagePlus miles will automatically post within 2-4 weeks after the close of each billing cycle. If you do not receive your miles, please contact the Energy Plus Customer Care team.
Note: Activation bonus miles are earned after two months of service and ongoing miles are earned after each billing cycle.
Email: service@energypluscompany.com
Phone: 1-877-320-0356