Additional travel needs

For questions or feedback regarding United's services for travelers with additional needs, contact us using the information below.

Accessible travel

Find out more about assistance for customers with disabilities, how to request assistance and safety requirements. If you have questions about travel plans, contact our Accessibility Desk at uaaeromed@united.com, or you may call 1-313-234-6992 (charges may apply) or 1-800-228-2744 within the U.S. or Canada. Elsewhere, call your local United Customer Contact Center and ask for the Accessibility Desk.

Onboard medical oxygen

Learn more about onboard medical oxygen.

Traveling with animals

In-cabin pets

Pets can be booked online or by calling United Reservations for assistance. Learn more about traveling with in-cabin pets.

Pets in cargo

Contact our dedicated 24-hour Live Animal Desk at 1-800-575-3335 or 1-832-235-1541

Learn more about traveling with animals.

Traveling with children

Unaccompanied minors can be booked online or by calling the United Customer Contact Center for assistance. Find out more about young flyers traveling alone.

Learn more about traveling with children on United.

Traveling while pregnant

Learn more about traveling while pregnant.

Customers requiring extra seating

Learn more about requirements for customers requiring an extra seat.

Special meals

See our menus available on flights to certain destinations.

Customers with food allergies

Learn more about food allergies while traveling with United.

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