Signature Service

United Signature ServiceSM, provided by Global Airport Concierge, lets you hire a concierge to help you at the airport. Our concierges take care of all your travel details so you can focus on enjoying your trip.

What's included

Your personal concierge can:

  • Keep track of your flight information.
  • Guide you through a priority check-in and security process.
  • Take you to or from your gate.
  • Arrange for additional airport services, including language assistance.

Signature Service also gives you access to the United Club and Group 2 boarding. Signature Service is available in these locations:

  • Amsterdam (AMS)
  • Beijing (PEK)
  • Berlin (BER)
  • Chicago O'Hare (ORD)
  • Frankfurt (FRA)
  • Hong Kong (HKG)
  • Houston (IAH)
  • London Heathrow (LHR)
  • Los Angeles (LAX)
  • Melbourne (MEL)
  • Milan (MXP)
  • Munich (MUC)
  • New York LaGuardia (LGA)
  • New York/Newark (EWR)
  • Paris Charles de Gaulle (CDG)
  • Rome (FCO)
  • San Francisco (SFO)
  • Sydney (SYD)
  • Tel Aviv (TLV)
  • Toronto (YYZ)
  • Washington Dulles (IAD)
  • Amsterdam (AMS)
  • Beijing (PEK)
  • Berlin (BER)
  • Chicago O'Hare (ORD)
  • Frankfurt (FRA)
  • Hong Kong (HKG)
  • Houston (IAH)
  • London Heathrow (LHR)
  • Los Angeles (LAX)
  • Melbourne (MEL)
  • Milan (MXP)
  • Munich (MUC)
  • New York LaGuardia (LGA)
  • New York/Newark (EWR)
  • Paris Charles de Gaulle (CDG)
  • Rome (FCO)
  • San Francisco (SFO)
  • Sydney (SYD)
  • Tel Aviv (TLV)
  • Toronto (YYZ)
  • Washington Dulles (IAD)

How to book

You can book Signature Service online up to 24 hours before your United or United Express® flight. Prices vary depending on location and the number of people on your reservation.

Book Signature Service
Global Airport Concierge provides and manages the resources and assistance offered through United Signature Service. Visit the Global Airport Concierge website to read the terms and conditions.