United Club and United Polaris lounge access

Relax before your flight by spending time in a United Club℠. Find out more about the different types of clubs and lounges we have, and how to get in.

You can only use your own membership cards and boarding passes to access our clubs. We may ask you to show a government-issued photo ID for verification.

Our United Clubs

Premium cabin customers on select flights, one-time passholders and United Club members can access both types of clubs.

United Club

Our standard club offering. Visit a United Club for free food, drinks, comfortable seats and lots of outlets.

United Club Fly

Our grab-and-go United Club concept. United Club Fly has prepackaged snacks and non- alcoholic drinks for you to take and enjoy on your flight.

Premium cabins and United Club passes

Premium cabin customers

Here’s what kind of ticket you’ll need to visit our clubs, and which clubs you’ll have access to.

United Polaris® business class

A same-day boarding pass for any long-haul international flight.3

A same-day boarding pass for any long-haul international flight.3

Access at departure, connecting and arrival airports1.

United Business®

A same-day boarding pass for an international or transcontinental flight.

Premium transcontinental flights are only between New York/Newark and Los Angeles and New York/Newark and San Francisco.

Access at departure, connecting* and arrival airports1.

A same-day boarding pass for an international or transcontinental flight.

Premium transcontinental flights are only between New York/Newark and Los Angeles and New York/Newark and San Francisco.

Access at departure, connecting* and arrival airports1.

United First®

A same-day boarding pass on any flight to or from Canada.

Access at departure, connecting and arrival airports1.

A same-day boarding pass on any flight to or from Canada.

Access at departure, connecting and arrival airports1.

United Premium PlusSM

You can buy a discounted United Club trip pass before your trip, or a one-time pass the day of travel at any United Club location.

You can buy a discounted United Club trip pass before your trip, or a one-time pass the day of travel at any United Club location.

First class on a Star Alliance™ member airline

A same-day boarding pass for an international flight.

A same-day boarding pass for an international flight.

Access at departure airport2

One guest allowed in United Club locations.

Business class on a Star Alliance member airline

A same-day boarding pass for an international flight.

A same-day boarding pass for an international flight.

Access at departure airport2

United Polaris® business class

A same-day boarding pass for any long-haul international flight.3

A same-day boarding pass for any long-haul international flight.3

Access at departure, connecting and arrival airports1.

United Business®

A same-day boarding pass for an international or transcontinental flight.

Premium transcontinental flights are only between New York/Newark and Los Angeles and New York/Newark and San Francisco.

Access at departure, connecting* and arrival airports1.

A same-day boarding pass for an international or transcontinental flight.

Premium transcontinental flights are only between New York/Newark and Los Angeles and New York/Newark and San Francisco.

Access at departure, connecting* and arrival airports1.

United First®

A same-day boarding pass on any flight to or from Canada.

Access at departure, connecting and arrival airports1.

A same-day boarding pass on any flight to or from Canada.

Access at departure, connecting and arrival airports1.

United Premium PlusSM

You can buy a discounted United Club trip pass before your trip, or a one-time pass the day of travel at any United Club location.

You can buy a discounted United Club trip pass before your trip, or a one-time pass the day of travel at any United Club location.

First class on a Star Alliance™ member airline

A same-day boarding pass for an international flight.

A same-day boarding pass for an international flight.

Access at departure airport2

One guest allowed in United Club locations.

Business class on a Star Alliance member airline

A same-day boarding pass for an international flight.

A same-day boarding pass for an international flight.

Access at departure airport2

*United Business access to clubs at connecting airports is only available to customers on international flights.

United Club membership and one-time passholders

United Club membership and one-time passholders

United Club members

You will need a valid United Club membership, and same-day boarding pass for travel on a United, Star Alliance, or contracted partner operated flight. You can bring two adult guests, or one adult guest and dependent children under the age of 21. 

United Club one-time passholders

You will need a valid United Club one-time pass and a same-day boarding pass for travel on a United, Star Alliance or contracted partner operated flight.

Military and other frequent flyer memberships

U.S. military personnel

Active-duty military members can visit United Club locations. You’ll need a valid military ID, boarding pass for travel within 24 hours on a departing United or United Express flight, and one of the following:

Dressed in uniform

Leave orders

Rest and recuperation papers

Rest and recuperation papers

You can bring family members with gate passes or who are traveling on the same flight. Access is subject to seating availability.

Star Alliance Gold

If you belong to United’s frequent flyer program, a valid Star Alliance Gold membership card and a same-day boarding pass for travel on an international3 flight operated by a Star Alliance member airline, or a same-day boarding pass showing Star Alliance Gold status for travel on an international3 flight operated by a Star Alliance member airline, are needed to access United Club locations at the departure airport of their international itinerary

If you belong to a frequent flyer program for another Star Alliance member airline, a valid Star Alliance Gold membership card and a same-day boarding pass for travel on a flight operated by a Star Alliance member airline and departing from the same airport, or a same-day boarding pass showing Star Alliance Gold status for travel on a flight operated by a Star Alliance member airline and departing from the same airport, are needed to access United Club locations at the departure airport .

One guest is allowed if they’re traveling on the same flight.

Air Canada Maple Leaf™ Club

North America Plus members can visit United Club locations at departure airports in the U.S. Worldwide members can visit United Club locations at departure airports worldwide and bring one guest. You will needa valid Air Canada Maple Leaf Club membership card and a same-day boarding pass for a flight operated by a Star Alliance member airline.

Virgin Australia Velocity Frequent Flyer

Velocity Gold, Platinum, and VIP members can visit United Club locations and United Club Fly at departure airports. You will need a same-day boarding pass for an international United or Virgin Australia-operated flight. You can bring one guest to United Club locations.

United Polaris lounges

Exclusive lounges created for long-haul international travelers in United Polaris business class3 and premium Star Alliance cabins. Freshen up in our shower suites, enjoy a full sit-down meal service and unwind before your flight in a private relaxation area.

United Polaris business class

A same-day boarding pass.

Lounges at departure, connecting and arrival airports1.

A same-day boarding pass.

Lounges at departure, connecting and arrival airports1.

First class on a Star Alliance member airline

A same-day boarding pass.

Lounge at departure airport2,4,.

One guest allowed.

Business class on a Star Alliance member airline

A same-day boarding pass.

Lounge at departure airport2,4.

A same-day boarding pass.

Lounge at departure airport2,4.

Pets are allowed in most United Clubs and lounges. If your pet is not a service animal, it must stay inside a carrier during your visit.

  1. Re-entry to the airport after clearing customs is not permitted without further eligible onward travel. Access upon arrival is available to customers who have already made a domestic connection.
  2. Access is not allowed for customers with discounted industry, airline or staff travel tickets, unless specifically stated.
  3. United Polaris is available on trans-Pacific or trans-Atlantic flights, and on flights from the U.S. to these South American destinations: Buenos Aires, Lima, Rio de Janeiro, São Paulo and Santiago. All other international routes are United Business® and include use of the United Club: Guam, Canada, Mexico, Caribbean, Central America, Colombia and Ecuador.
  4. Long-haul international flights include those from the U.S. to Asia, Australia, Europe and select South American countries, including Argentina, Brazil, Chile and Peru.