United Club and United Polaris lounge access
Relax before your flight by spending time in a United Club℠ location. Find out more about the different types of clubs and lounges we have across our network.
You can only use your own United Club membership card and same-day boarding passes to access our clubs. We may ask you to show a government-issued photo ID for verification.
United Club locations
Our standard club offering. Visit a United Club location for free food, drinks, comfortable seats and lots of outlets. Premium cabin customers on select flights, one-time passholders, United Club members, and eligible Star Gold members can access United Club locations and United Club FlySM.
United Club members
You will need a valid United Club membership and same-day boarding pass for travel on a United, Star Alliance, or contracted partner operated flight. You can bring two adult guests, or one adult guest and dependent children under 21 years old in United Club locations.
United Club one-time passholders
You will need a valid United Club one-time pass and a same-day boarding pass for travel on a United, Star Alliance, a contracted partner operated flight. Guests are not allowed.
Access is subject to availability.
Premium cabin
| Eligible customers | What you need | Where you can access | Guest policy |
|---|---|---|---|
| United Polaris® business class | A same-day boarding pass for any long-haul international flight. | United Club locations at departure, connecting and arrival airports1. | No guests allowed. |
| United Business® (international flights) | A boarding pass for travel in United Business. Customers traveling to and from Canada in United First are eligible for United Business access. | United Club locations at departure, connecting and arrival airports3. | No guests allowed. |
| United Business® (transcontinental flights) | A boarding pass for travel in United Business. Premium transcontinental flights are only between New York/Newark and Los Angeles and New York/Newark and San Francisco. | United Club locations at departure and arrival airports for their premium transcontinental flight | No guests allowed. |
| First class on a Star Alliance™ member airline | A boarding pass for travel in first class on a Star Alliance member airline. | United Club locations at departure airport for their international first class flight. | One guest allowed. |
| Business class on a Star Alliance™ member airline | A boarding pass for travel in business class on a Star Alliance member airline. | United Club locations at the departure airport for their international business class flight. | No guests allowed. |
Star Alliance Gold access
| Eligible customers | What you need | Where you can access | Guest policy |
|---|---|---|---|
| United MileagePlus Star Gold and above | A valid Star Alliance Gold membership card and a same-day boarding pass for travel on an international1 flight operated by a Star Alliance member airline or a same-day boarding pass showing Star Alliance Gold status, for travel on an international1 flight operated by a Star Alliance member airline. | United Club locations at departure airport of their international itinerary. | One guest traveling on the same flight is allowed. |
| Other Star Alliance airline frequent flyer programs | A valid Star Alliance Gold membership card and a same-day boarding pass for travel on a flight operated by a Star Alliance member airline and departing from the same airport or a same-day boarding pass showing Star Alliance Gold status, for travel on a flight operated by a Star Alliance member airline and departing from the same airport. | United Club locations at departure airport. | One guest traveling on the same flight is allowed. |
Pets are allowed in most United Clubs and lounges. If your pet is not a service animal, it must stay inside a carrier during your visit.
- Re-entry to the airport after clearing customs is not permitted without further eligible onward travel. Access upon arrival is available to customers who have already made a domestic connection.
- Access is not allowed for customers with discounted industry, airline or staff travel tickets, unless specifically stated.
- United Polaris is available on trans-Pacific or trans-Atlantic flights, and on flights from the U.S. to these South American destinations: Buenos Aires, Lima, Rio de Janeiro, São Paulo and Santiago. All other international routes are United Business® and include use of the United Club: Guam, Canada, Mexico, Caribbean, Central America, Colombia and Ecuador.
- Long-haul international flights include those from the U.S. to Asia, Australia, Europe and select South American countries, including Argentina, Brazil, Chile and Peru.