Earn Miles on Austrian
Austrian Airlines is the national carrier for Austria and offers a global route network covering multiple destinations worldwide from its Vienna hub. Its main markets include Central and East Europe as well as connections to the Middle East.
Visit www.austrian.com for more information.
MileagePlus members can earn award miles and Premier qualifying credits on eligible Austrian flights. To receive mileage credit, present your MileagePlus number when you make reservations and make sure that it appears on your boarding pass at check-in. Also, MileagePlus members receive the following benefits on Austrian-operated flights:
- Star Alliance Gold or Silver status recognition
- Use of Star Alliance Upgrade Awards
- Earning Premier bonus award miles
- Access to United Club locations
Premier Silver members flying on Austrian will get Star Alliance Silver benefits. They can also check a standard bag for free and use Business check-in when traveling in Economy.footnote1
Earning miles on Austrian flights
If your ticket was purchased directly from united.com, by calling the United Customer Contact Center (including a United specialty desk, such as United Groups, United Meetings or the Premier Priority Desk), from a United representative at the airport, or through a United ticket office, you'll earn miles based on the fare footnote2,footnote3 and your MileagePlus status. Please reference the "Ticket number starts with 016" section below. footnote4
Otherwise, you should reference the "Ticket number does not start with 016" section. footnote5 You'll earn miles based on flight distance footnote6 and the purchased fare class and/or fare class flown. footnote7
If you don't know how your ticket was purchased, in most cases your ticket number can be found on your confirmation email or receipt.
Using miles
Visit united.com to find out how many miles you'll need to fly one way or roundtrip, depending on class of service and region of travel, on any Star Alliance network airline. You can book award travel on Austrian through united.com. Service charges may apply for booking or changing award reservations, depending on ticketing, travel dates and MileagePlus status. Award tickets cannot be issued at the airport. Call 1-800-UNITED-1 (1-800-864-8331) to reach the United Customer Contact Center within the U.S. and Canada, or view more contact and language options.
Footnotes
- Fees for additional, oversized or overweight bags may apply. Your eligibility depends on the airline you check in with (which is the airline operating your itinerary’s first flight). Please refer to each airline's bag policies for further information.
- The fare is the base fare of the ticket plus carrier-imposed surcharges, excluding any government-imposed taxes and surcharges. For tickets purchased in a currency other than U.S. dollars, we will convert the purchase to U.S. dollars using an industry standard exchange rate and then calculate the number of miles you will earn. Please note that the price displayed when purchasing a ticket on united.com includes up to a 7.5% U.S. Federal Transportation Tax on the base amount of the fare on itineraries wholly within the United States. This tax also applies to certain itineraries between the United States and Canada or Mexico. You will not earn Premier qualifying points (PQP) or award miles for the full amount of the displayed price for these itineraries because the U.S. Federal Transportation tax is not eligible to earn PQP or miles. Fare classes B, C, D, H, J, K, L, M, O, P, Q, R, S, T, U, V, W, Y and Z are eligible for accrual.
- The award miles accrued on codeshare flights are based on the operating carrier and their equivalent fare class. This could result in differences between the purchased booking class and the booking class flown, which determines the number of base miles and Premier qualifying credits earned.
- Ticket number starts with "016" and was purchased from United on united.com, through the United Customer Contact Center or at the airport, or from a travel agency or other travel website.
- Ticket number does not start with "016" and was purchased from an airline other than United or from a travel agency or other travel website.
- Flight distance is defined as the miles scheduled for a specific flight, as determined solely by United.
- All other fare classes do not accrue mileage. United and Austrian reserve the right to change the eligible fare classes at any time without notice. Mileage accrual is subject to the rules of the United MileagePlus program and, as provided therein, mileage will be credited in accordance with the terms and conditions of the MileagePlus Program in effect at the time of travel, not at the time air travel is purchased, booked or reserved, and accordingly miles may not be awarded for some tickets or miles may be awarded in an amount fewer than shown. The award miles accrued on codeshare flights are based on the operating carrier and their equivalent fare class. This could result in differences between the purchased booking class and the booking class flown, which determines the number of base miles and Premier qualifying credits earned. MileagePlus award miles earned may vary depending on the Premier status of the customer.
- Flights to and from Iran are not eligible for MileagePlus award miles and qualifying earn.