During these rapidly changing times, we want to make sure you get the assistance you need. If you'd like to change your upcoming travel plans, you can visit the My Trips page or the United app and follow these step-by-step instructions. If you've already canceled a trip and would like to see if you're eligible for a refund, please visit our refunds page.
You can check our Important Notices page for the latest information on flexible travel options.
Have a compliment or concern, or want to let us know about a recent experience? Please fill out the information below to start a request with our Care team.
For help during your trip, or with future travel plans, please reach out to our Reservations team.
Reservations:1-800-UNITED-1 (1-800-864-8331)
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